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How to Simplify Your Life in 2012- Q/A with Allyson Lewis

by Melinda Emerson on January 5, 2012 in Become Your Own Boss Tips, Women in Business

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Allyson Lewis @Allyson7Minutes Allyson has spent the last 29 years developing and teaching concrete, actionable business ideas all over the country. As a successful wife, mom, business owner and time management expert, this wasn’t pie in the sky talk, it was survival as she learned to juggle priorities. In her latest book, The 7 Minute Solution: Creating a Life with Meaning 7 Minutes at a Time, Allyson Lewis shares strategies to help you Prioritize, Organize and Simplify® your life for greater meaning and productivity. Enjoy the worksheets, webinars, and more – subscribe to the downloads for Member Tools area of her website www.The7MinuteLife.com

Smallbizlady: Why is understanding the power of 7 Minutes important for Small businesses?

To experience a more meaningful life, you must consciously choose what you will pay attention to each moment. In business, what you focus on determines your level of fulfillment, productivity, and success. Most of the actions that consistently empower businesses are micro actions, actions that take less than 7 minutes to accomplish, yet in their simplicity, they are often overlooked. When we as business owners, become very focused on microactions, they get us moving. They are the starting point, and the difference between being stuck (doing nothing) and taking action and moving forward. Making small changes, microactions, in your thoughts, expectations, and actions can compound to make monumental changes in your business life. If you focus on microactions, deliberate small steps, tiny steps, because they are doable, achievable, they do not overwhelm you and your business moves forward. Prioritize, Organize, Simplify ™ is the first concept The 7 Minute Solution focuses. Setting in motion microactions each day such as:

Outline a daily plan of action for specific business tasks to engage forward progress
Thank a co-worker or customer for their service or efforts
Build time each day to catch up or finish a task that may have been waiting for attention
Eating your meals, and drinking water, with time for short breaks for snacks…choosing health

Microactions add up, they compound in business and in your personal life. They train your brain to succeed by repetitive awareness of paths to success.

Smallbizlady: How can getting control of your time & your MORE meaningful life improve business success?
Neuroplasticity is the capability of your brain to create new neural connections, to rewire itself for success or failure. When we strategize, organize, and simplify what we expect of ourselves each day in time management, we teach ourselves literally how to succeed in business. When we set small actionable microactions in our daily routines, we focus on five values based microactions before eleven o’clock. Those five focused actions literally in ninety days give us the opportunity to have 450 small changes towards goals we specifically identify. How many of us would find tremendous value in 450 consistent steps towards success every 90 days. Business success can be learned, business success is dependent upon hundreds of microactions that allow for customer service, sales, follow ups, accounting, etc. The majority of problems that hinder small business success are solvable, inactivity or lack of consistent action on the tasks you do know how to do, often are more destructive than the challenges business owners face that they are unsure how to accomplish.

Smallbizlady: What would you advise entrepreneurs and small business owners to do to simplify 2012?

The requirements of small business can be overwhelming if a lack of focused attention on the priorities of your business are not engaged. There are literally hundreds of things you can list that are a part of your success in business, but if most of us are focused, it boils down to five things:

I think the first priority for every small business person should be to take the 50,000 foot view and it begins with thinking.
Taking time to think without distraction or taking time to think with FULL attention will allow you to clarify your strategic plan.
With your strategic plan, you can set boundaries for a clear path that leads to a meaningful destination.
Next, prioritize your plan into high value activities to achieve your objective, take seven minutes each day to create a written daily plan of action so you will be much more likely on what is most important to your success.
Finally, you cannot do 100 activities a day. Commit to accomplishing 5 high value activities before 11 am each day. We call these completing these your 5 before 11.

There are hundreds of microactions to support those five steps, but until the first sale is paid for, business is about finding out what you do, connecting clients who need what you do, and how to deliver that product, service, or consultation for a profitable payment. It is very easy to spend an inordinate amount of time wishing you had clients, but when you shift into a specific, measureable, actionable expectation goals each day such as “I will greet each person with smile and “How can I assist you?” or “I will call 10 of our clients to see if they need assistance and to make them aware of our current offer” we move from overwhelmed to on target for success. Imagine how doing 5 of these actions before 11 a.m. each day. How many of you have actually called, or checked up on 900 of your clients or potentials in the last 90 days? Could you see the value of consistent achievable microactions for your business?

Smallbizlady: What is the biggest mistake you see small business owners making about their time usage?

The mistake I believe most of us make until we are aware of the issue is to over-schedule and over estimate what we can accomplish in a day. Just as we cannot play 24/7, we also cannot plan to work effectively without time for life as well as work. We need time for meaningful relationships, health, fun, play, etc. So many business owners are beginning from the position of a side job or second job as they build their new business. My own career as an author, speaker, and facilitator is on the side of another full time role. I had to learn to truly become aware of the high value activities I could engage with my authoring. There were many overwhelming things that could simply keep me making circles with no result until I learned that by focusing on what the high value activities are for the outcomes I desired, I could truly simplify how much time effective actions take. It may take you all month long to worry about how a website should look, but it may only take visiting 6 websites of business websites you enjoy using, or ones that are like your business to know what you do and don’t won’t as you design your own. In my own experience, after 7 minutes of looking, browsing, and thinking about it, I was prepared to find out how to engage those qualities into my own. Did I complete a new website in 7 minutes? No. The website took longer, but I didn’t spend weeks and weeks thinking about needing it, I began where I was and we went forward in small, incremental steps until it was where it functioned in a way that was supportive.

Smallbizlady: The favorite thing I learned from your book, is your 5 before 11 rule? Can you explain that?

The five before eleven process engages five meaningful high value activities into your day before eleven a.m. Those microactions are focused on supporting the life you seek to live. By making them a priority, you are actively seeking to support the MORE life you identify as your goals to living and supporting a MORE life.

Smallbizlady: How did The 7 Minute Solution come to be?

The 7 Minute Solution became the roadmap of my journey to create more meaning in my life. The Seven Minute Difference, the first book in this trilogy of tools, focused on how to make time for life. After six years of focusing on how to get more into my day and helping businesses function effectively, I realized I wanted more than just more things done, I wanted MORE purpose, MORE joy, MORE family time, MORE meaning, MORE focused life goals, not just more done. I wanted to learn how to bring more sustained attention to the values and life engagements I have identified as important to me. Completing a project, task, or goal using sustained attention carries an emotional reward. When you complete those tasks your body rewards you with chemicals called endorphins that give you a sense of well-being. I wanted that sense of well-being to exist in my daily life in many areas of my life.

Smallbizlady: Why isn’t simple time management enough?

Each of us have passion driven purposes and we are empowered and happier when we engage them daily . Meaning and purpose are different for each person. Knowing what is most important to you is the beginning of the MORE life. You probably already know what you truly think is important, but you may not have approached your to-do list with activities that support those values in mind. As we learn to focus on those values, and provide supportive systems to engage those values in our daily life activities, we begin to live our values. When we live our values in our daily existence, our lives reflect more joy, more fulfillment, more success, more of the things and activities that we appreciate…a MORE meaningful life.

Smallbizlady: Why is it important to use a daily planner in business?

When you work in microactions that identify measurable, doable goals, you can improve your income, business, and enjoyment of life. We become what we repetitively do, think, act on. If we focus on the lack of clients without making microactions to create a new customer list or base, we continue to be in lack. If we use a system planner to help us focus, stay on priorities, and review success actions daily, we move our business forward and our life begins to support our desire for success. When we choose high value activities and write them down, we hold ourselves more accountable to measuring the microactions that lead to progress on our goals.

Smallbizlady: How can the 7 minute solution help with goal setting?

What would it be like to step back for a time and THINK? How different would your business and personal life be if you could consciously plan what to pay attention to consistently? Goal setting is about focusing your attention to success in business and in life. Knowing why you do what you choose to do will give you a harness to unlock the power of intention. If your intention is to increase customer repeat business, setting micro action goals such as verbal appreciation to each transaction, a followup call, email, or thank you postcard, and/or customer reward based surveys to check how you are doing may be appropriate goals to support the desire to have more repeat interactions. By knowing the macro goals, the micro actions become very easy to focus and move forward with as you engage the 7 minute solutions.

Smallbizlady: How does your first book The 7 minute Difference compare to this new book the 7 Minute Solution?

The first book was about the “what” actions for time management, new book shares how and why to do those actions. The 7 Minute Difference was about what time efficiency would look like in business. After several years of training and the changes in real time media 24/7, I realized that a new path would have to include choosing value based activities with the understanding that a MORE life for me was more than simply performing in business. I wanted MORE meaning, MORE fun, MORE time with family, MORE giving and other activities that have a high emotional payoff for a meaningful life. This book gives you the “HOW” and “WHY” of how to implement that learning.
Smallbizlady: Do you have tools, free materials or a planner to review for small businesses?

It is my goal to provide as many tools in as many modalities of learning for people who want to find their MORE life as a service to our readers. Our online version and applications for ipad and for smart phones are underway. We are constantly developing, updating, improving and providing new resources for those who seek them at absolutely a “no strings attached” model. You can download the first chapter of the book, use tools to support your desired changes and even download the planner with no expectation of purchase. Of course, we believe once you learn The 7 Minute Solution concepts and tools, you’ll never want to be without them! Our team members are as diverse as this audience in age, background, and culture, we know the value of developing the tools so that each person finds one designed for their learning style and experiences.

What would your final advice be for small business owners such as yourself?

Take the time to truly think through what it is that is the MORE life for you. Set goals, talk about what matters with those who matter to you. Work through the steps to finding your purpose with the tools we provide for free in Member tools. Take time to Prioritize, Organize, and Simplify your life goals and activities. Your life is truly worth taking the time to consider.

FREE OFFER: Would you like to receive a download of Chapter 1 and the free member tools such as our Daily Progress Report Planner? The 7 Minute Life materials are at http://www.the7minutelife.com . We would love to you’re your MORE life goals personally and professionally for 2012 on our Facebook wall. www.facebook.com/the7minutelife (and know that one of MY goals is to give MORE away this year, so keep checking back with us for MORE gifts we’re giving away!)

If you found this interview helpful, join us on Wednesdays 8-9pm ET follow @SmallBizChat on Twitter. Here’s how to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Building A Team For Your Small Business

by Melinda Emerson on August 31, 2011 in Become Your Own Boss Tips, Grow Your Business

When you get to the point where you can no longer survive as an “army of one”, that means it is time to bring reinforcements…employees. Hiring and working with employees will be an adjustment, but it’s one you will thank yourself for later, particularly if you choose well.

One of the first skills you must learn is to delegate. Figure out what tasks you can afford to have someone else take care of for you. Think of it as your time is more valuable than doing basic follow-up and mailings anymore. As a small business, resources are always tight, so it’s important to get the most out of them. The same is true of your employees. If you do not utilize your employee’s full potential, you are wasting money. Pay as high a wage as you can and communicate with them upfront about your long-term goals. Nothing is worse then hiring an employee who leaves two months later, because they really didn’t see themselves in the long-term with your company.

What Kind Of Employee Do You Want? The obvious answer is the hardest working, most conscientious individual you can find at the lowest possible cost who is willing to work when you need them. But first, you need to really understand the staffing needs of your business. Whether it be sales coverage for the hours you have the doors open, a delivery person, a helper, technical support staff, or someone to answer phones, having a clear idea of how many hours you need them, the skills required, and the duration of the position, are keys to making the right hiring decision.

The job description - One of the first things you must do, once you have considered what kind of help you need is to write a detailed job description. Writing a good job description is key to helping an employee do their job effectively. It will also clearly communicate your expectations of job performance. As an additional benefit you can also use this document as basis for their annual job review. Here are some tips in creating a solid job description:

Create an exhaustive list of job tasks, then prioritize them. Try not to be overwhelming, just accurate.
Divide the list into three categories: critical tasks, routine tasks, occasional tasks.
Keep your job description to a page. (You do not want to scare away the person you are trying to hire.)

There are different types of employee that might meet your requirements:

Full-Time – A full time employee generally works 40 hours a week and is paid overtime for hours worked over 40. While you do have requirements for paying Social Security, disability, federal and state taxes, you have options on whether you provide health, vacation, or retirement benefits. If the skill set you require of an employee is scarce, be prepared to offer competitive salary and benefit packages to attract the best talent.

Part-time – A part-time employee generally works from 15–30 hours per week and can be a solid asset in covering hours, like nights and weekends, when your business might need to provide customer service support in off hours. Part-time help can provide great flexibility in meeting increased sales activity or in addressing a surge in call volumes.

Temporary – A temporary worker or agency hire can generally be on the job within a few hours and quickly help you meet an increase in business needs. The time and expense of recruiting, screening, interviewing, and checking on prospective employees are eliminated and unsatisfactory candidates can be easily replaced with a phone call to the temporary agency.

Contractors – This type of worker, also known as freelancers or 1099 employees, can be very valuable in meeting your business needs, especially short-term, complex tasks, without adding to payroll. They work for a straight hourly rate and are responsible for their own payroll taxes. If you pay a contractor over $600.00 you are require to send a 1099 tax form to them and the IRS to report their income. You define the scope and timing of the project that you want done, negotiate the price and specify the benchmarks.

Interns – College students working toward their degrees are often encouraged or required to participate in internship and coop programs that relate to their field of study. This can be a low- or no- cost source of labor for your company. In return for their labor, you give them college credits and experience in your business. Ideally, you can assign them projects that will test their skills, teach them new skills and bring value to your business.

Now that you have some ideas of what kinds of workers are available, please go and get some help for your small business. For more advice on this topic, check out my book, Become Your Own Boss in 12 Months.

Let me know about your first hiring experience.

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Do you have a Bank or a Banking Relationship?

by Melinda Emerson on August 21, 2011 in Become Your Own Boss Tips, Cash Flow & Finance, Grow Your Business

Many business owners have a bank, but what you need is banking relationship. Entrepreneurs with a bank just make deposits and withdrawals. Business owners with a banking relationship know the branch manager, the business banker and the head teller at the bank they use. The business banker has seen your business plan and is aware of any big contracts or awards that the company has received. The head teller knows you so you can deposit a check as cash based on your reputation. Why is this relationship important?

As a business owner, eventually you will need money. Once you have a track record in business with positive activity on your balance sheet, you can consider approaching a bank for a business line of credit. Business cash flow tends to be uneven; seldom do revenues and expenses arrive in a timely fashion and sometimes a short-term line of credit is just what you need. The problem could be a pre-season inventory purchase, an unexpected machine breakdown, or a delay in getting a payment from a big client. Cultivating a positive relationship with a bank prior to having a need for a line of credit is key. It could mean the difference between success and failure. Here are some points to consider:

Look local. Look first for a local bank that can address your needs. Preferably, deal with a bank with which you already have a personal relationship history. They will have a pretty good idea of who you are and it will give you an edge in creating a new business relationship. Visit from time to time so people know your face. Use these visits to keep senior-level bank personnel up to date on your business activities. If you don’t have a personal bank, look for institutions that focus on loaning to neighborhood or women-owned businesses, etc.
Do your homework. Know your credit history before you go for a loan or line of credit. In a tight credit market, it is essential to keep your credit score as high as possible. Banks will only make loans to clients with pristine credit. Even the SBA will not support your business if your personal credit score is below 650.
Be prepared. Banks will ask a ton of questions about your business plan, loan requirements, collateral and strategy for repayment. When applying for a bank loan, remember that 90 percent of the bank’s decision to loan is based on two numbers: your cash flow and current net worth. The remaining 10 percent of the decision is based on such items as credit history and continued business viability.
The importance of cash flow, defined as the difference between cash receipts and cash payments, it is a key indicator to your bank on how your business is doing. Your goal is to hold on to your cash as long as you can without getting a reputation as a business that does not pay its bills. You must make sure your business always has enough cash to function.
A word of caution. Make the decision to give a personal guarantee for your business loan only after you fully understand all the ramifications. You are now personally liable for the total value of the loan if the business cannot pay, regardless if the business is incorporated, a partnership, or a sole proprietorship. Banks may place liens against your personal residence as part of these guarantees and this can be done without your knowledge. Personal guarantees are a fact of life for the small business owner, so be prepared for them. But be certain you understand the worst-case scenario.
Get Help. Find your local Small Business Development Center (SBDC) or other small business non-profit that has a micro-lending program. Such groups often have loan packaging deals under $50,000 and more importantly, many have special relationships with financial institutions that will work hard to approve clients these groups send them.

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts.
As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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6 Business Lessons for Under 30 Entrepreneurs

by Melinda Emerson on July 5, 2011 in Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, Your Small Business

I recently had the opportunity to do a live Q & A call with a group called Under30CEO.com. They were a terrific bunch of young people many of whom were still college students. I wanted to share with all of you the advice I shared with them, because I think it could be useful for some of us over 30 entrepreneurs. Here are the 6 business lessons I shared with the Under 30 entrepreneurs, most of which can be found in my book Become Your Own Boss in 12 Months.

Go work for the competition: Find a company like the one you want to start and work for them to learn the ropes first. You will learn the industry, the best vendors, business processes, and you might even learn what not to do. Get yourself a mentor business to model your business after.

People skills are critical. Being a people person is one of the most important skills any entrepreneur can have in business. You must be willing and able to sell yourself and your product or service to anyone. You should be building a network 12-24 months before launching your business.

Live frugally. Save 20-40% of every paycheck. Your ability to save has everything to do with your ability to start a business. You will be able to fund whatever you want later in life if you protect your money when you are young. When you have debt driving your business you don’t make the best business decisions.

BYOB Be Your Own Bank. Only 3% of small businesses ever get funded. Don’t waste your time chasing venture capital unless you truly will have a million eyeballs on your business quickly. Start your business by funding it from within.

Constantly be learning. While you are still in college, take some business courses or if you can do a double major in business. Once you launch your business, attend leadership and business courses, conferences and workshops every year to stay on top of things and reinventing your skills.

Timing is everything. A wise woman once told me, “A good idea is still a good idea three weeks from now.” Don’t be in such a rush to launch your business. Do your homework! Know your customer. Know your secret sauce and how you will stand out in the marketplace. And know your competition and how you plan to deal with them. All of this preparation will enable you to be really confident when you strike out in business.

Do you have any other suggestions for under 30 entrepreneurs?

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10 Things to Grow Your Business This Summer

by Melinda Emerson on June 22, 2011 in 10 Things Lists, Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, Customer Service, featured, Grow Your Business, My Recommendations, Social Media, Technology

Summer is here! Now that the kids are out of school, you might be thinking about how to reduce your work schedule, but that’s the worst thing you could do. It’s time to turn up the heat in your business. Third and fourth quarters are critical times in business. You may have customers who are in budget planning cycles, or have excess budget to spend. Now is the right time reach out to your existing customers and get your house in order to make your revenue goals for the rest of the year.

Here’s 10 Things to grow your business this summer.

1. Take a break. Even if all you can afford to do is a staycation, take a break from work for at least 7 days. You need to recharge your batteries so that you can go hard the rest of the year.

2. Attend a conference. The Summer is a great time to sign up for a course or attend a conference in your industry to learn the latest trends and techniques.

3. Read a great business book. Pick a book that’s you have been meaning to read and learn a few techniques that will help you grow your business. I really like 201 Great Ideas for Your Small Business by Jane Applegate. http://www.amazon.com/Great-Ideas-Small-Business-Bloomberg/dp/0470919663/ref=dp_ob_title_bk

4. Revisit your business plan. In the first few years of a business, you should be updating your business plan every 90 days. When is the last time you reviewed your marketing plan and how well it was working to drive sales. Make sure your budget and revenue projections are up-to-date.

5. Organize a Business Retreat. Take your team offsite treat them to some good food in a lush environment. Brainstorm with them to solve the top three issues in the business. Bring in a trainer.

6. Ask for testimonials. Go back to all of your customers that you worked with over the last six months and ask for testimonials. Get them in writing to update your website and ask them to post recommendations to LinkedIn.

7. Refresh your website and marketing materials. Take a look at your website and marketing collateral including your blog header, business cards, and newsletter template. If something was just thrown together just to get some out or you’ve been using the same template for a whole, take the time to clean up your design elements to make your brand shine.

8. Update your personal bio and profiles across social media. Every small business owner should have a professional biography. Take this time to update yours with any new marquee clients, non-profit board service, and speaking opportunities. Be sure to update your profiles on your social media accounts as well.

9. Do a waste walk in your office. Summer is a great time to chuck the clutter. The shredder is your friend. Get rid of stray paper, conference bags, direct mail, magazines, equipment that doesn’t work, and giveaways you really didn’t want anyway.

10. Develop a special offer. You need a reason to contact your customers. Nothing is better than a discount, coupon or special offer. You use this as your excuse to call, email or snail mail your existing customers. They are the most valuable asset in your business.

Do you have any other tips to keep a small business growing over the summer?

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Ask @SmallBizLady: How do I follow-up after a business conference?

by Melinda Emerson on June 17, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, featured, Grow Your Business, Social Media, Technology

Every Friday, I answer your small business questions in a video blog segment called Ask Small Biz Lady. This week, I took a question live from the New York Times Small Business Summit.

Here’s the question: How do I make a plan to follow-up after a business conference? Here’s the answer: http://www.youtube.com/watch?v=Z3rKLFEkF_I

Immediately reach out to all of your new connections on LinkedIn.

Separate your new contact into piles email follow-up vs. hand-written note.
Wait 5-10 business days to follow-up your initial contact with a personal phone call. I really enjoyed attending this year’s conference.

Here’s some key takeaways: It’s all about being ready to do commerce via mobile devices. All websites need to be mobile ready and google is coming out with some innovate tools to help…stay tuned.

LivingSocial.com CEO Tim O’Shaughnessy, enlightened the audience by explaining how important it is to have a local sales presence for an online business. He also made the audience aware of all the other services his company can provide for small businesses beyond daily deals, which I am intrigued to learn about that more fully.

Susan Sobbott, President of American Express Open, shared sobering statistics on social media use among small businesses. 35% are using Facebook, 14% are using LinkedIn and 10% are on Twitter regularly.

If you have a question for Melinda Emerson, Small Biz Lady, leave a comment on this blog using the contact us page or send me a note on Twitter @smallbizlady, on Facebook at www.facebook.com/smallbizlady or you can hit me up on www.linkedin.com/in/melindaemerson I’m always here as a resource.

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How to Make the Most of Social Media Marketing

by sss4success on June 14, 2011 in Become Your Own Boss Tips, Branding & Marketing, Customer Service, Grow Your Business, Social Media

Image taken from Google Images

Leveraging the power of social media to market your brand in the Web 2.0 world is imperative to remaining viable as a business owner. Having social media profiles on Facebook, Twitter, and LinkedIn aren’t enough to take advantage of the marketing opportunities that new media environment has created. You need to adopt a comprehensive strategy to deliver the results that you want.

Here are five (5) key strategies to insure that you make the most out of your social media marketing efforts:

Have a Plan and Set Objectives: As an entrepreneur, the temptation might be to just jump in and start using various social media platforms to promote your brand and products, but before doing so, you need a clear understanding of how you’re using social media to augment your core marketing efforts to generate leads and convert them to sales. Social media alone can’t be the “be-all, end-all” of your company’s plan, so having a Social Media Marketing Plan that specifically shows how social media outlets will be used to promote your brand is key.

Know Your Niche: In a world where Facebook has over 500 million registered users and Twitter sees 155,000,000 tweets a day from any of its 200,000,000+ tweeters, your message can be easily lost in the “noise” being created in the social media space. Targeting your market and knowing the best places to reach key members of your audience is the best way to insure better returns for your efforts.

Encourage Conversation and Dialogue: If you run a blog, enable your comments and allow visitors to contribute their opinion and provide a sense of community around the content you’re providing. If you visit other blogs regularly, leave useful comments (i.e. relevant to the topic at hand and not just a standard “Great Post!”) and provide your contact/blog information within your comments profile (if possible). Encouraging conversation and dialogue among the people who already find your content compelling is a great way to learn what makes them tick and ensure that you can keep providing what they need to keep them coming back to you.

Be Easy to Contact: It may seem like a “no-brainer”, but you’d be amazed at how many websites, blogs, and Facebook pages provide absolutely no way to get in touch with the people behind them. If your goal is to facilitate a relationship with your customers using social media, you have to be available to them. This can be done by providing easy ways for your customers and future customers to get in touch with you by providing online forms on your websites and blogs, giving email addresses and phone numbers (if you check them regularly and intend to respond), and even providing your Skype ID (if you use the service). Making it easy for people to contact you will provide one more way that you can hear what your audience wants.

Monitor Your Progress: Any Social Media Marketing effort is dead in the water without assessment. Be sure to manage and tweak Social Media Marketing Plan to determine if you’re meeting the long and short-term objectives you’ve set for your company.

What other strategies have you used to maximize the return on investment

of your social media marketing efforts?

Kindra C. Cotton is a Serial Entrepreneur, Technology & Social Media Specialist who runs a small business consulting practice specializing in brand marketing, market research, and strategic information consultancy. Her flagship brand “SSS for Success (Small Business Survival Specialists)” specializes in preparing small and medium-sized organizations to take advantage of the free and low-cost marketing avenues that exist online.

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The Minority Entrepreneur Accelerator Program Could Be Your Answer

by Melinda Emerson on June 8, 2011 in Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, BYOB2011, Cash Flow & Finance, Customer Service, featured, Grow Your Business, My Recommendations, Social Media, Technology, Your Small Business

Comcast Interactive Capital, the venture capital affiliate of Comcast Corporation, one of the world’s leading media, entertainment and communications companies, today announced that is has partnered with DreamIt Ventures (“DreamIt”), the leading technology accelerator for entrepreneurs, to provide seed funding, training, mentoring and other benefits to five minority-led startups through DreamIt’s accelerator program. The partnership with DreamIt, entitled the Minority Entrepreneur Accelerator Program (MEAP), is Comcast Interactive Capital’s first investment initiative from the $20 million fund created by Comcast as part of the NBCUniversal transaction that is committed to expanding opportunities for minority entrepreneurs.

Comcast Interactive Capital and DreamIt are now accepting applications and will select five minority-led startups to participate in DreamIt’s three-month accelerator program taking place in Philadelphia this fall. The deadline for applications is July 8^th and the program will commence on September 9^th.

Kerry Rupp, Managing Director of DreamIt, said, “We are thrilled to have Comcast Interactive Capital as a partner and are looking forward to working with them. DreamIt is proud to provide assistance and opportunities to help entrepreneurs grow, and we know that Comcast will provide invaluable expertise and partnership to this process.”

MEAP will provide minority entrepreneurs with the opportunity to engage in an intensive, company-building experience. Applicants who are accepted into MEAP will be a part of DreamIt’s broader Fall 2011 initiative in Philadelphia and will be offered the opportunity to learn from, and be mentored by, recognized experts in marketing, brand building, business development, financial modeling, business plans, distribution and customer acquisitions. In addition, they will be provided with office space, working alongside the other startups selected and be provided with donated legal, accounting and administrative help. At the end of the three-month period, the startups will have the opportunity to pitch to venture capital and angel investors at a demo day in Philadelphia to secure further funding to create a sustainable business.

For details on how to submit an application for the Comcast Minority Entrepreneur Accelerator Program, please visit the DreamIt website atwww.dreamitventures.com/about/Comcast-MEAP.php.

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Cash Vs. Accrual Accounting

by Melinda Emerson on June 7, 2011 in Become Your Own Boss Tips, Cash Flow & Finance

Three Reasons Small Businesses Need to Know Both

While it makes sense for most small business owners to avoid the day-to-day details of accounting, there are two concepts about the structure of their accounting records that every business owner should understand. In fact, you may have already heard the terms cash-basis and accrual-basis from your tax CPA, banker, or others. After giving a quick explanation of both, I will present three reasons it makes sense to do both and the best way to make that happen.

Cash-Basis

There are generally two ways to report on the financial performance of your business–cash or accrual. Generally speaking, cash-basis accounting counts income and expenses when they flow through your bank account. If you invoice a customer today and the customer pays you 60-days later, you would recognize the income in 60 days, not today.

There is one main reason small businesses need to keep track of their finances on a cash basis–taxes. Most start-up and small business file their taxes on a cash-basis, primarily to avoid paying taxes on uncollected receivables that, in some cases, are never collected at all. For example, if your company has $25,000 in receivables due from customers at the end of your tax year, filing your tax return on a cash-basis means you don’t have to pay taxes on that $25,000 in that tax year. With a few industry-specific exceptions, every business must switch to paying taxes on an accrual-basis once it hits a certain size, usually $5 or $10 million in annual revenues (averaged over the last three years).

Accrual-Basis

In contrast to cash-basis, accrual accounting strives to recognize revenue and expenses when they are earned/incurred, having no correlation to when they flow through your bank account. If you ship your product today and send an invoice to your customer today, you recognize the income today, even if your customer waits another 60 days to pay.

This type of accounting follows what’s called the matching principle, which tries to match all costs directly related to generating revenue to the revenue it actually generates. This means that accrual accounting is actually a more accurate way to portray the performance of your company, which is one of the two main reasons a small business should keep their records on an accrual basis. The other reason is that it is the best opportunity for you to put your best foot forward with your bank. Cash accounting usually understates performance, whereas accrual shows how you are really doing.

How to do Both

So, we have one good reason to keep the books on a cash basis and two good reasons to follow the accrual accounting principles, which means you probably should do both. But how can a small business afford to keep two sets of books when it takes so much time and resource to just do it one way now. The answer is simple–you keep your books on an accrual basis, and then your tax CPA will convert your numbers to cash basis each year when he or she does your taxes.

Conclusion

While your tax CPA may encourage you to keep your books on a cash-basis only, he or she is incentivized to give you that advice. Knowing your true performance each month and being able to put your best foot forward with outside professionals is far more important and needs to be the highest priority when you decide on the accounting basis of the financial records your keep for your business.

Ken Kaufman is the author of Impact Your Business: An allegory of an entrepreneur’s journey to clarity, cash, profit, family, and success http://cfowise.com/impact-your-business. Ken, an award-winning CFO, has over a decade of experience helping small business owners and entrepreneurs attain the clarity they need to maximize their financial success. His has credited with creating the Six Scoreboards Every Business Needs. In addition to serving as an outsourced CFO to eleven entrepreneurial ventures, Ken writes regularly for American Express OPEN Forum and teaches New Venture Finance at a local university.

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Are you Google-able?

by Melinda Emerson on June 6, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, featured, Grow Your Business, How to Start, Social Media, Technology, Uncategorized, Your Small Business

google logo

If you’re ready for a midcareer makeover, you can get new clothes and a new haircut. But even more important, you must make yourself what I call “Google-able.” That means you need to create a smart social media footprint.

By day I work as a small-business coach, and I keep coming across amazing professionals with extraordinary credentials who want to build a consulting practice or establish themselves as thought leaders in their industry.

But here’s the problem: When I put their names in Google, I come up with nothing. No website, no social networking profile — not even a guest blog post. These people may have advanced degrees and impressive titles on their resumes, but there is no electronic evidence of their expertise and accomplishments. Since this has happened several times over the last few weeks, it dawned on me that I needed to help fellow midcareer folks understand this new paradigm.

Gone are the days of calling around to get the 411 on a potential business partner or new hire. These days, people do an internet search before you ever get a call about a new opportunity. Recruiters and corporate executives routinely conduct internet searches when looking for talent and don’t always advertise open positions. Many believe you don’t even exist if you don’t have a social media footprint.

Here are five essential steps to get started online.

1. Smile and click.

One of the key things you need prior to establishing yourself online is to get a professional headshot. Go ahead and spend money to get a good photo. It should be a smiling shot that is friendly. Even though you are communicating over the internet, people still want to see who they are talking to.

If you haven’t established an online presence yet, keep this in mind: You are using the skills you already know — how to communicate with people. Creating an online presence simply helps people find you. Think of it as your virtual business card, which is far more useful in 2011 than the paper variety.

2. Sign up at LinkedIn.

The first step to building your brand online is to stake your territory: One of the best moves you can make is to set up a profile on LinkedIn. Yes, you’ll also want to establish a Google profile and sign up for a Facebook or Twitter account, too. But LinkedIn is the most important.

“If you are looking to do anything in the professional world, LinkedIn is where you need to be. LinkedIn is the ultimate buyers’ market,” says Patrice Rutledge, author of Using LinkedIn.

Here are her top tips to make your profile shine on LinkedIn:

Add your profile and be sure to fill it out 100 percent. Your profile should use the appropriate keywords that your target audience would use to search for your expertise (including job title and certifications).
Use applications to enhance your profile (SlideShare presentations, Google presentations, portfolio display or box.net to add a resume).
A detailed company profile is important for a business owner. Be sure to link it to your personal LinkedIn profile.

3. Create a website.

The next thing you can do is register your name or your business name as a website domain and create a simple one- to five-page website. If you are interested in establishing yourself as a thought leader in your industry, adding a blog to your new website is a great idea.

I realize that this might sound intimidating, but it doesn’t have to be. You can register your own domain name and then hire a virtual assistant who specializes in social media to help you set it up. (By the way, a virtual assistant is an entrepreneur who assists business owners and busy people with time-consuming tasks, allowing them more time to focus on profit-generating activities.) With a few basic lessons, and time with tutorials, you can get going in no time.

4. Sign up for a Facebook account.

Cathy Larkin, founder of Web Savvy PR, conducts hands-on workshops to teach baby boomers how to use Facebook. Her clients often want to know what to talk about on their Facebook Fan Pages and how to create a good profile.

“I show people how to use Facebook rather than telling them how to do it,” Larkin says. “It’s all about figuring out what your intended audience wants to hear, learn or know about.”

She offers the example of a real estate agent who posted information about how to clear two feet of snow from your roof, which is much more creative — and useful — information than simply listing houses for sale.

Here are Larkin’s three tips for using Facebook Fan Pages:

Consider your keywords. Your domain name for your Facebook Fan Page should include keywords that people will use to search for you online.
Set your Info page as your default page. If someone visits you on Facebook, they will quickly get a sense of who you are and what you do (and hopefully fan your page).
Upload photos and online videos. It’s a great way to promote your products or services and add rich content to your Facebook Page.

5. Don’t forget Twitter.

Thomas MacEntee, the 48-year-old founder of High-Definition Genealogy, says its best to think of social media as a garden you have to tend.

Laid off from his tech job in Chicago in late 2008, MacEntee reinvented himself as a family historian — helping people investigate their family trees — and utilizes social media to connect with clients. It took MacEntee about a year to build his business.

He’s been so successful mastering the intricacies of Twitter — the free service that allows users to share information in 140 characters or less — that he now teaches a social media class for baby boomers called “Twitter: It’s not just what I had for breakfast anymore.”

He says the key to Twitter is giving as much as you get, and listening as much as you speak. He says some boomers have a problem with these concepts. “They think they are giving away their work for free, but it’s part of building yourself as a brand and an expert,” says MacEntee.

Here are some action steps to get you started building your online brand.

Decide what you wish to accomplish before using social media. Are you looking for a new work opportunity or simply want to connect with others who share a special interest or expertise?
Figure out who your audience is and where these folks hang out online. (You want to be as specific as possible in targeting your efforts.)
Create your LinkedIn account immediately. Add a great photo, import your contact database from your e-mail and join one group.
Expand to your own website, Facebook and/or Twitter.
Start developing a list of potentials blog topics. It’s a good idea to developed an archive of blog posts at least three months prior to launching your blog.
Remember that social media marketing is a marathon, not a sprint. You will get out of it what you invest in it.

If you follow all of these tips, when someone types your name into the world’s most famous search engine, they will immediately have your virtual business card — and so much more — right at their fingertips.

Melinda F. Emerson, known as the SmallBizLady, is an entrepreneur, professional speaker, small business coach and the author of Become Your Own Boss in 12 Months. In 2010, Forbes magazine named her as one of the Top 20 Women for Entrepreneurs to Follow on Twitter.

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6 Things Oprah Winfrey Taught Us About Business

by Melinda Emerson on June 5, 2011 in Become Your Own Boss Tips, Before You Start, Branding & Marketing, Business Inspiration, Customer Service, Grow Your Business, How to Start, Women in Business, Your Small Business

Oprah Winfrey is my hero. I never thought about being an entrepreneur until she got on my radar when I was in college in the early 90’s. It was around that time that she opened Harpo Studios in Chicago, making her the third woman in the American entertainment industry (after Mary Pickford and Lucille Ball) to own her own studio. She immediately went from being just a daytime talk show host to becoming a media mogul. And it was awesome to watch. The biggest thing she did for me was show me that I could do it too. I have studied her every move in business. I had an Oprah file for a year before starting my production company in 1999. Any article I could get my hands on about her business I would devour, print and keep. What I love about her most is that she has never been about goals. Oprah Winfrey has always been about growth. She has constantly evolved. That and her business acumen will leave a lasting legacy to all business owners to come. Here are 6 Things Oprah Winfrey taught us about business. 1. Find your calling. Oprah said in her final show that every day she walked on stage she felt that she was exactly where she was supposed to be. If you have no life plan, you are most likely following someone else’s agenda for your life. Live on purpose! Don’t be one of these entrepreneurs with an endless to do list, exhausted at the end of day– getting nowhere fast and not making any money. Oprah urged us to follow our own truth. God speaks to us though visions and dreams. Pay attention to what he is showing you about your destiny and build a business around that. 2. People show you who they are the first time. If a prospective customer approaches you, acting like an impossible nightmare, that is exactly who they are and how they will behave if you move forward in business. Do not allow your need for money or a contract force you to tolerate someone who does not value your professional expertise. You will never be paid enough money to make it worth it. 3. Oprah owned a broad niche. Oprah targeted a demographic that was women of all ages and income levels. She developed shows that would appeal to career women, working moms, stay-at-home mothers, grandmothers, retirees, high school and college students. And her audience was loyal because she helped them be better, live better, and find a correct fitting bra. 4. OWN your mistakes. In the wake of disappointing ratings at OWN, The Oprah Winfrey Network, Oprah’s latest venture in partnership with Discovery Networks, Oprah made a change at the top. Network head Christina Norman, abruptly left the 4-month-old cable channel at the beginning of May. How many of us wait until it’s too late to make changes in our businesses? Evaluate what is going on in your business and do not be afraid to change course if you need to. 5. Know that you are worthy of success. Often times we know what we deserve, but the thing that keeps us from truly capturing it is internalizing that we are worthy of all God has for us in our lives and businesses. 6. Be willing to do what it takes. Oprah never missed a day of taping on her show in 25 years. She knew that showing up was the most important element in her success equation. Are you willing to do all that it takes to make your business a success? I have begun to reach major success in my business, but I started being your SmallBizLady in 2007. There is no such thing as overnight success. What lessons have you learned from Oprah in your small business? For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com. Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Blogging, & Handling Corporate Inquires & Monetizing your Online Brand.

by Melinda Emerson on June 3, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Business Inspiration, BYOB2011, Customer Service, featured, Grow Your Business, My Recommendations, Social Media, Technology, Women in Business, Your Small Business

Check out this quick video from the Black Enterprise Entrepreneurs Conference. Fellow blogger Jewel Figueras of http://www.JewelsFabLife.com was interviewed by LaShanda Henry creator of SistaSense blogs for entrepreneurs and the Black Business Women Online Social Network.

http://www.sistasense.tv/smallbizlady-and-jewelsfablife-talk-blogging-and-working-with-brands-part1/

We discussed blogging, handling corporate inquires and monetizing your online brand. Enjoy!

I’m always here as a resource.
If you have a question for Melinda Emerson, SmallBizLady, leave a comment on this blog using thecontact us page or send me a note on Twitter @smallbizlady, on Facebook atwww.facebook.com/smallbizlady or you can hit me up on www.linkedin.com/in/melindaemerson

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Do you need a Small Business Makeover?

by Melinda Emerson on June 1, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, Customer Service, featured, Grow Your Business, Mompreneurs, My Recommendations, Social Media, Technology, Your Small Business

Pitney Bowes wants to give your business a communications makeover worth up to $10,000. If you could use some help with your email, direct mail and social media communications, you can win a free year of using Pitney Bowes’ full suite of business tools. The grand prize winners will also receive in person one-on-one coaching from me @Smallbizlady and my colleagues marketing expert Jane Applegate and technology expert Phil Simon.

You have until July 19th to tell us how you’d improve your business communications. The earlier you enter the better as you will need to get a social media pals to vote for you in order to become a finalist. To enter write a 300 word essay on your biggest communications challenge or send in a one minute video. Click here to enter the Pitney Bowes Small Business Makeover Contest http://www.pbsmartessentials.com/makeover/

Disclosure: I am a paid consultant to Pitney Bowes to participate as a judge and business coach in this makeover contest!

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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4 Things All Entrepreneurs Should Do On LinkedIn

by Melinda Emerson on May 31, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Before You Start, Branding & Marketing, Business Inspiration, featured, Grow Your Business, Social Media, Solopreneurs, Women in Business, Your Small Business

Linked in Logo

LinkedIn is important! 75% of all professionals in the US have a LinkedIn profile, which means if you want to do business you must have one too. LinkedIn is powerful tool that you can use to promote yourself if you are an individual consultant or a company with 2 or more employees. Here are my four tips that all entrepreneurs should do on LinkedIn.

Make sure your profile is 100%: If you do not have a headshot, please add a profession one. Typically, business owners who are not 100% lack recommendations. Look at your connections and ask at least three people to write why they love doing business with you. To make it easy, write the recommendation for them. This might be rough, but go ahead and do it. Actually, you should get in habit of asking anyone you interact with to give to a recommendation. I have over 47 recommendations and counting, you can never have too many.

Know Your Keywords: Your keywords should be spread across your profile. First your description of who you are should include keywords that your target customer would use to find you on the internet. Your summary and skills should also be peppered with keywords. This will also help you appear higher in Linkedin searches for experts.

Join LinkedIn Groups: You can join up to 50 groups on LinkedIn. You should join at least 10 groups that have your target customer in the group. You should have a strategy for how you will engage and attract members of the group to connect with you. Many groups allow fellow members to connect even though you do not know each other.
Answer Questions: One of best ways to standout in LinkedIn is to answer questions. It should become a part of your social media routine. Try to answer two to three questions a week and see how many new connections you will make for your business.

LinkedIn is a powerful tool and a great way to connect with decision makers. Make sure you are in the best position to promote yourself and your business online. Do you have any other LinkedIn secrets to promote a small business? For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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