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The Fortune is in the Follow-up

The choice to succeed as your own business is an exhilarating concept, and it comes with a price tag. There are  endless  responsibilities and tasks that must be taken care of and all of the pressure is on you.  To choose to succeed as your own boss, it is absolutely vital you prime your network for awareness of your business and referrals for your services. The fortune is in the follow up.

The focus must be on sharing your experience, casting your vision, listening to others,  getting out and networking. Connecting and interacting as frequently as possible with prospects is important and learning how to ask for referrals. You must focus always on casting the vision of your growing business while being present in the moment of relationships as well.   Not only do you want to do this while the small business is up and running, but you want to plan and engage in this at least 12 months before launching the business. Communication and engagement are two powerful tools, learn to use them online and off.

The big mistake a lot of entrepreneurs make is only talking with customers or prospects when they are looking for more business.  Clients referrals are important, but they are best obtained by excellent service or product offerings.  If you as the business owner cross the line of too frequent requests for referrals, clients will quickly tire of being asked.  The fact is your current customers and clients are who helping you keep your business on track, the relationship you share with them is essential to your continued success. Clients and customers are always willing to share their experience…whether its a good one or a difficult one. Make their experience with you count.

Competition for every service or business is at a ridiculous level online.  Scarily, you are not the only person online offering the product your small business has to offer. You may not be the lowest price, your products may not be the biggest or the best, however, if you know your audience, and their needs, your business will stand out and shine.  Your relationships, your delivery of service, your accessibility on line and off are the keys to your future. Smart phones make the management of presence accessible for individuals, even when you are the only staff in your organization, it is an important skill to learn.

People buy from people they trust and respect.  We are far more likely to buy from a friend than a stranger.  The same holds true for your customers and prospects.  They want to know the person they are buying from cares about them, their needs and their wants.

Start networking and interacting online and off each day through your words, your tweets, your posts and your conversations.  You are choosing to succeed as your own boss, you will choose to build from the ground up starting with the interaction process.  Jump into forums whether on Linked In, online communities or local conversations on a daily basis.  Friend request as many prospects as possible on Facebook.  Share  your two cents of sense on blogs, use services that link those comments back to your business and let people know who you are.

Engaging with people online and off in business means intentional presence. Be present on blogs, on Facebook, on Linked In.  Be interested in prospects needs, study their processes, encourage their success. The highest form of prospecting involves truly engaging in their space and sharing your own space with them.   From there, make it a point to send emails frequently even if it is simply to say hi or have a good weekend.  People care about those who care about them.  It sounds like an incredibly simple strategy, but you would be surprised how much of an impact nurturing your network in the pre-stages, during your first year and throughout the life of your success as your own boss.

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Business Card Picture

Should I put my picture on my business card?

Ask @SmallBizLady: Should I put my picture on my business card?

Every Friday, I answer your small business questions in a video blog segment called Ask Small Biz Lady.  This week, we are taking on the question: “Should I put my picture on my business card?”

Here’s the answer:  http://www.youtube.com/watch?v=OKXIfQM-Kn4

If you are a solopreneur or a brand of one person with a business you can use your picture on you business card.  Particularly if your business involves visual branding such as photography, make-up artist, stylist it could make sense to use your photo on your business card to promote your business. It could also work will for speaking and coaching businesses, financial services or if you a real estate agent. You just need to have a reason for using your photo on your business card.

For the record, I do not use my photo on my business card.  My book is on my business card instead.

If you have a question for Melinda Emerson, Small Biz Lady, leave a comment on this blog using the contact us page or send me a note on Twitter @smallbizlady, on Facebook at www.facebook.com/smallbizlady or you can hit me up on www.linkedin.com/in/melindaemerson

I’m always here as a resource.

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Success Power Networking

7 Keys to Power Networking

7 Keys to Power Networking

Success Power Networking

Power Networking at Business Event

May 16th kicks off National Small Business Week and for the next seven to 14 days there are tons of events and awards ceremonies for small business owners which is a fantastic opportunity to meet and greet potential contacts.  I keynote and speak at many conferences and small business events, and often I see small business owners doing their businesses a disservice by how they show up and network at events.  With tons of networking opportunities taking place from now until Memorial Day, I wanted to provide a guide on how to prepare for a networking event. I call them my 7 Keys to Power Networking.

Here are 7 things to consider when networking:

  1. 1. Set a Goal. Don’t go to any event without a goal in mind. You should always know why you are attending the event. You should not go to any event where your best target customers are not the majority of the attendees. When I attend events, I try to secure 5 quality contacts and that’s it. Why? Because there’s only so much time to follow-up with people.  The fortune is in the follow-up, I’ll talk about that in next week’s blog post.

 

  1. 2. Research Attendees. Try to find out who is attending the event. Look at who’s on the board of the event sponsor. Check out the names of the honorary committee hosting the invitation. Make a call to the organizers to try to get as much information as a possible.  (If they utilized an online invitation, you can see who else was invited. Use Google and LinkedIn to research as many attendees as possible. This makes having conversations much more interesting and you’ll show your prospect you’ve got legitimate interest in them. You want to learn any information that will help you make a personal connection as quickly as possible.

 

  1. 3. Bring You’re A Game. You can’t bring your A game in your B suit. Make sure you look great head to toes.  Men shoes are important. Ladies make sure the makeup and neckline are appropriate.  Everything should fit well, and it will really boost your confidence. You don’t get a second chance make a first impression!  Dress how you want others to perceive you and your business.

 

  1. 4. The Reception IS The Event. Game time is the reception. DO NOT BE LATE! The reception is your best chance to track down your targets. You must be on time and armed with your business cards at the reception. Why? Once you take your seat you can only network with the other 9 people at your table. If you are going to attend an event with a friend– divide and conquer the event.

  1. 5. Go For The Relationship– Not The Chicken. Do not head immediately to the food table. Work The Room! Be fearless and ready to introduce yourself to anyone. Once you make a contact maintain eye contact. Don’t look over their shoulder at your key target who just entered the room. Be present where you are. Anyone could potentially be a great contact.

  1. 6. Moving On From A Contact. Moving on can be tricky. It’s important not to be rude. But most likely the person you are talking to has an agenda too, so do not hesitate to shut down the conversation and move on.  Here’s three great lines you can use to make a graceful exit.  Use one of these lines as appropriate; “It was so nice to meet you, I’m going to head over to get a drink.”  or  “It was so nice meeting you and I’m going to give you a call.”  “I do not want to monopolize you at this event, I am sure there are more people in here you want to meet. Let keep in touch and see how we can help each other.”  With any of these lines you can smoothly move on to your next potential prospect.

  1. 7. Take Notes. You’ll want to remember the details of your conversations, write down a few notes on the back of the contact’s business card to help your memory later.  If you meet a lot of people each week sometimes it’s hard to keep people straight relying on your memory. Your notes will help making follow-up much more personal.

 

What other networking tips do you have? I love to learn about other good ideas.

 

Melinda F. Emerson, SmallBizLady, is one of America’s leading small business experts. She is an author, speaker and small business coach whose areas of expertise include small business start-up, business development and social media marketing. As CEO of MFE Consulting LLC, Melinda develops audio, video and written content to fulfill her mission to End Small Business Failure.  She publishes a resource blog, www.succeedasyourownboss.com and hosts a weekly talk show on Twitter called #Smallbizchat for emerging entrepreneurs.  Forbes Magazine named Melinda Emerson one of the Top 20 Women for Entrepreneurs to follow on Twitter. Melinda has been featured in the New York Times, Wall Street Journal, The Washington Post, Fortune and Black Enterprise. She’s the author of the bestselling book “Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works.

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Where to Find the Money to Start Your Small Business

Where to Find the Money to Start Your Small Business

Where to Find the Money to Start Your Small BusinessOne of the most common questions that I get as SmallBizLady is about start-up financing. ”Do I know where people can get a grant to start their small business?”. Now Hear This: BYOB doesn’t just stand for Become Your Own Boss! BYOB also stands for Be Your Own Bank! There are NO grants! When you are starting out in business you must come up with your own money to invest into your brilliant idea. You also need to have resources to maintain your household while you are building your business.  You are your business’s credit and debt. Now there are micro-loan programs when you may be able to borrow up to $25,000, but you better have a great business plan to get it.

If you are ready to start your business, you must develop a plan for yourself to save more money and become debt free. Now, I am not talking about paying off your mortgage, but I do mean everything else.  I am talking zero debtmeaning no credit cards, no car payments. Basic living expenses only. Eliminating your debt will allow you to always make decisions that are in the best interest of your business. You also need to establish zero debt to free up your credit capacity. When I realized that I wanted to leave my job to start my first business, I took out a home equity loan (which you need to do while you are still working and can prove income) and paid off every bill I had, even my car.  I used home equity because you can write off the interest paid against your income taxes.

Getting your house in order financially will be one of the first milestones on the road to starting your own business.

 

To find the money to start your business, take these steps:

  1. Develop a plan to eliminate all debt. Make a list of all debt, the balance owed and the interest rate. It is best to start with the credit card with the lowest balance, while you continue to pay the minimum fees on the others cards to keep them current. By starting with the card with the lowest balance you will boost your confidence about your personal finances. Next, should be the card with the highest interest rate. Keep working your way down the list.
  2. Make of list of what you need at the store. To avoid impulse buying, take a list with you to the all stores and do not deviate from it!  Be careful not to go grocery shopping when you are hungry. It is very hard to stick to your list that way.
  3. Keep driving your car. Drive you car until it stops running. As a new business owner, you will no longer be able to afford to upgrade your vehicle every two years. Buy a reliable car and take care of it, so you can ride without a car payment as long as you can. (I still do this! My car is more than five years old).
  4. Cut back on trips to Starbucks, Dunkin’ Donuts, and cut your cable bill. The money you spend each month on unnecessary extras can really add up. Treat yourself once in a while to a pay per view, but the pay channels need to go. You’ll be shocked how the money you save will add up.
  5. Check out the library. You can borrow books, magazines, and the latest DVDs from the library. You can also make requests and they will order things for you. If you’re a serious book junkie like me, find a good used bookstore or buy used books on Amazon.com. The books will still be new to you.
  6. Drink at home. Stop drinking alcohol in bars and restaurants. If it’s beer, wine, or mixed drinks that you like, they are much cheaper when you pour them yourself. Pick up a six-pack or a few bottles invite over some friends and hang out at your home.

You will start your business if you develop the ability to control your spending and cut costs. Follow this advice. I promise you will find money you never realized that you had.  You cannot kick your addiction to your paycheck all at once. It will be a gradual step-by-step process, but you can do it!

Do you have any other cost saving suggestions for start-up entrepreneurs?

 

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 Women for Entrepreneurs to Follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs, and publishes a resource blog at: www.succeedasyourownboss.com. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months: A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

 

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Gettings Started as a Work-at-Home Mom

Getting Started as a Work At Home Mom Business Owner

Gettings Started as a Work-at-Home MomIf you’re a stay at home mom who’s ready to get back into the workforce as a work-at-home mom small business owner you are in for quite an adjustment.  I believe you should plan your business at least 12 months prior to starting your business as you already have two full-time jobs as a wife and mother.  As a small business owner you are now about to take on a third full-time gig.  Talk about a juggle!

Here are 5 steps that will help you get started so that your juggling act won’t make you feel like running away to join the circus:

1) START RECONNECTING WITH FORMER CO-WORKERS

Your network IS your net worth went starting a business.  Start reaching out through social media.  Everyone should have a LinkedIn Account.  If you haven’t had a picture done in a while invest in a professional headshot.  Facebook is another great way to connect with former work colleagues and potential customers.  Once a week try to schedule a lunch meeting with a former co-worker or mentor.  They will be able to give you valuable insight about getting back out there and pounding the pavement for business and quite possibly give you a lead or two.

2) GET YOUR BABYSITTING SUPPORT LINED UP

If you are going to work from home, you need be in the position to really get work done at home.  I can’t imagine being able to work with children at home all day, without them developing some addictive TV watching habits.  Prepare a budget that includes taking your kids to day care at least three days a week.   Line your night time babysitting support too. You’ll need to make sure that you can attend evening networking events, and you don’t want to get stuck if your hubby is traveling or has to work late.

3) EVALUATE YOUR SKILLS

When you start a business you immediately take on 10-13 jobs at once.  Be sure that you really know your strengths. Have an honest conversation with yourself and list your core strengths and what you like to do. Then list what skills you’ll need to have to run your business.  This will help you understand what kind of support team you’ll need to have to run your business. Continue Reading →

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How to Buy a Small Business

How to Buy a Small Business

small biz chat with melinda emersonEach week as Smallbizlady, I conduct interviews with small business experts on my weekly Twitter talk show #SmallBizChat. This is excerpted from my #SmallBizChat interview with Andrew Rogerson @Andrewrog  Andrew is a 5-time business owner that loves helping entrepreneurs exit or enter business ownership. His services include business brokerage; helping owners sell and/or buyers purchase a business. He also provides consulting on purchasing a franchise, certified machinery and equipment appraisals and business valuations. To ensure this is done to the highest standards, Andrew carries the CBI designation from the International Business Brokers Association and the CBB from the California Association of Business Brokers. For more information www.Andrew-Rogerson.com

Smallbizlady: What is the first thing to consider when you want to buy a business?

Andrew Rogerson: The first thing to consider is you, your family and your lifestyle.  Becoming a new business owner is a major change in everyone’s life so make sure you have the time to learn new skills and responsibilities and that you have support from your immediate family.  It doesn’t mean they have to or will agree with you every step of the way, but make sure their thoughts and concerns have been considered and there is an agreement to move forward.

Smallbizlady: How should you prepare personally to buy a business?

Andrew Rogerson: Do an assessment of your strengths and weaknesses.  Most business buyers rush out to see what’s for sale but this approach is flawed.  What’s the point in falling in love with a business if it’s in the wrong location, is too expensive, you lack the right management skills or you wouldn’t qualify to buy because you can’t get a loan.  Sit down and decide how much you have to invest, refresh your resume to highlight your management and industry experience, decide how far you are willing to travel to a business each day and other questions.  I normally have a potential buyer complete a Buyer Qualification form so it draws out the buyer’s strengths and weaknesses.  I want the buyer to do things from strength, not because it seems the best idea at that point in time.  With the Buyer Qualification form complete, we pull out the nuggets to arrive at their key search criteria.

Smallbizlady: What should happen once you find a business that you are interested in?

Andrew Rogerson: Once a buyer finds a business that meets their key search criteria they tend to want to rush the process.  They are concerned the owner will sell to somebody else or they want to move from what they are doing and get on with the process of owning a business.  However, before you get too far and if the owner knows what they are doing or is using a business broker to help with the sale, the first piece of business will be to have you sign a confidentiality agreement.  Most brokers will also ask the buyer to complete and provide a personal financial statement that shows they have the ability to buy the business.

One of the things a buyer should look for is an Executive Summary or Confidential Business Review of the business.  Either of these documents provides a summary of the business and provides a lot of information that allows the buyer to research industry trends and drill down to important questions.  If the owner of the business is motivated to sell, they should be willing to sit and engage you.  As the buyer, you will be looking to see how you connect with the seller and if you feel comfortable doing business with them.  Just be aware, they are doing the same.  The seller doesn’t want to disclose a lot of information to you if they feel they can’t trust you or don’t think you have the capacity to buy the business.

Smallbizlady: How long should it take before a new owner takes over the ownership of the business?

Andrew Rogerson: There is no set answer to this question as it varies with each person.  This is part of the reason I ask a potential buyer to at first invest in themselves.  Once they get the basics worked out, now it’s time to see what is available that meets the search criteria that you’ve set.  Finding the right business will take what it takes.  Once you find a business that’s of interest to you, and you get to the point of making an offer and negotiating it, once both parties agree on the price the buyer now moves into the due diligence process.  The due diligence process is where the buyer can verify all the representations made by the seller.  If the buyer is comfortable with all the representations it now moves into the escrow process.

Smallbizlady: What kinds of due diligence should you do on the books of the existing business? Continue Reading →

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Your Life Plan and Your Small Business

In America, when you announce that you want to start a small business, most people will start talking about how you should write a business plan first.  I generally agree with this advice – every small business does need a plan,  however it is my belief that there are a few steps that should be taken before you invest the time and effort into a business plan.

You need a life plan before you even write a business plan. Why? Because you need to make sure that you know what you want out of life and then build a business around it. You personal goals and your business must align. Otherwise you could trade a soul-sapping job for a small business that feels like a noose around your neck. Take time to think about the entrepreneurial lifestyle first. Yes, you will have control over your schedule, but then you may need to work 16 hour days for weeks on end to get your new enterprise up and rolling. Are you ready for that??  You will need to get your arms around stuff like accounting, marketing, and operations, but before you dive into crunching numbers for your business plan, consider this:

Entrepreneurs who don’t get clear about what they want from life run the risk of starting a business that might not be a good business for them or their families.

A life plan is your personal strategic plan. Before you develop a business plan, you must know what you want out of life. Take the time to evaluate how you live. Then, develop a plan to achieve how you want to live.  Other elements include things like “Where are you a rock star?”  “What do you love to do?” “What do you not want to do?” And “What do you need to learn?” With the answers to these questions you will be clear about what your passions are and how you really need your life to work in order to be successful as an entrepreneur.

I feel so strongly about the value of a life plan I have developed a Life Planning Journal to help you develop one.

You will go from doing 2-3 jobs in corporate America to doing 10-13 jobs overnight for your own business and every job is important.  The best way to stay motivated in your business is to know you are working towards your personal life goal.

To really get a good picture of your life plan as an entrepreneur, answer the following questions:

  • What kind of lifestyle do you want to have as an entrepreneur?
  • How big do you want your business to get in terms of profits and staff?
  • Will you have employees?
  • How many hours a week will you work?
  • Do you need to meet the school bus every day or take off every Friday?
  • Are you willing to work seven days a week? If so, how long can you keep that up?
  • Will you need a partner and could you handle working with one?
  • How will you fund your household while you start your business?

I have designed a74-page life planning journal to help you turn your personal goals into action plans, and remove any road blocks in your life. You will need to spend quality time with yourself to answer the thought provoking questions. This is an interactive, dynamic PDF where your input can be saved. My Life Planning Journal will help you develop a plan for your life and your small business.

With a life plan you will have a goal, and then you can develop a plan that will lead to professional success.

Do you have a life plan?  Is it making your business planning easier?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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How to Write a Business Plan Part III

How to Write a Business Plan Part III

How to write a business plan

In Part I and Part II of this blog series on how to write a business plan, I have walked you through clarifying the business idea, marketing analysis, defining the business opportunity and customer profile, finding your niche and developing a sales plan and marketing budget.

Now, I want you to define how you are going to run your business, and develop a budget and sales projections.  This is where you go from dreamer to business owner folks! It’s about dollars and cents. If your business is not designed to make money, you have an expensive hobby.

The Operations Plan This section explains how you plan to operate the business.  Managing your enterprise is serious work.  As the boss, you need to orchestrate how the business will run while keeping costs down and maximizing profits. You need to have a clear process for delivery, handling customer complaints, determining how many employees you need, taking mark downs and so much more. If you are manufacturing a product, it is even more important to track all the raw materials, processes, finished goods, and shipped goods and how to work your way through the many emergencies, large and small. Your business plan should include as much detail as you can so anyone can see how you expect things to work.

Running your business can be as simple as going to a big box retailer and stocking up on more hot dogs, rolls, condiments, napkins, soda, etc. for that week’s business or as complicated as having shirts made by a foreign manufacturer, getting them through customs, price-tagged for sale, stocked in the store, scheduling help, and so much more. Other issues include location, business permits, inventory management, power and communications needs, insurance requirements, additional construction needs, and zoning requirements. Any of these areas can stop you from opening your doors and should be addressed as a detailed part of your plan. Personnel issues like pay, skills set needed, training, and total headcount should also be touched on, as they have a direct impact on your operations plan and your financial projections.

If you have the time, I strongly recommend creating a process flow worksheet that outlines every activity from receipt of raw materials to final customer sale.

Operations, as you can see, is all about the details some of which could keep you from opening your business. A page on your business operation will get you thinking about what it will take to get your business up and running

  • What are going to be your top priorities?
  • How will you measure the results of your processes?
  • What is your plan for sources and uses of cash?
  • How will you manage growth proactively?

Your Management Team  One of the essential ingredients for a successful small business is the experience the business owner brings to the table. Highlighting your expertise and background is critical to giving your business credibility, particularly in the early years. My first business was a multimedia production company, my background as a television producer was a key element to my clients trusting me with their marketing projects. Your knowledge of your industry and your relationships with potential strategic alliances and customers will be an important asset to your business. You will probably start out as a management team of one.  As your business grows, however, any new employees should bring with them skill sets that might include diverse business experiences, significant business contacts, demonstrated leadership and/or technical savvy.

Revenue Models/Cash Flow Projections  The financial plan lays out your operational budget and sales expectations for your business. Typically, the first thing any investor or bank will want to know is at how much money your business will generate and how soon will it be profitable (you might have a need to know as well). You will need to create a tight, well thought out, realistic financial plan that includes the amount of personal financial risk you are putting on the table.

If you are not comfortable with accounting, you should engage an accountant or a seasoned bookkeeper to help you pull together your initial financial projections.

It is also a good idea to work along side your accountant for a while once you start doing business. That’s the best way to get a grasp on the financial inner workings of your company. When it comes to developing sales projections, it is important to be conservative and realistic.  I like to focus sales projections around 30-day goals.

Know your numbers, and be able to defend them.  The worst thing you can do is develop financial projections that don’t make sense, particularly if you plan to pursue funding. The plan should also include a cash-flow projection and a break-even analysis. The process of developing your financial plan will help you understand how many sales must be generated to cover your expenses and eventually make you a few pennies.

Your financial plan is your best estimate of your company’s financial future. It is an estimate because you really have no idea how your company will perform financially until you operate the business for six-months to a year. Your plan should include a one-year operating budget and up to a three years of company sales projections.

The Executive Summary After the sales projections, it’s time to write your executive summary. You should think of these two-pages as your sales document for the entire business plan. The executive summary should contain enough information for the reader to get interested in reading the plan, writing a check in support of the business or coming to work for your business.  Here’s a recent post on how to write and executive summary. http://succeedasyourownboss.com/01/2011/how-to-write-an-executive-summary/

Once again, I strongly suggest that you purchase business plan software.  I recommend Business Plan Pro.

Then, sign up for a business plan course to finish your business plan.  They are offered at a local community colleges, Small Business Development Center, 1-800-8-ASK-SBA or use this link http://www.sba.gov/aboutsba/sbaprograms/sbdc/sbdclocator/SBDC_LOCATOR.html, or a local nonprofit serving small business, to finish your business plan.

A business plan is the small business owner’s hypothesis of what they think will happen in once they open for business.  The plan will change once the business is exposed to the marketplace, which means the plan must change regularly.  In fact, in the first few years of running a small business, the business owner should review and update their business plan every two-to-three months to make sure the business is on the right track.

No more excuses, now you have everything you need to finally get your business plan done. Please let m know if this post was helpful, I love to hear from you.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business Become Your Own Boss in 12 Months Books By Melinda Emersonexperts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured in the New York Times, Washington Post, Entrepreneur, Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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There’s No Better Time to Start a Small Business

January is my favorite time of year. The start of a new year is always exciting. There are new year’s resolutions to lose weight, save more money, get more sleep and to make it your best year yet—and I am for all of that. Well, this year you should work toward accomplishing your financial resolutions. I feel that the best way to do that is to start your own business. What I want everyone to focus on is finally getting a side hustle or full-time business going in 2011. The world is still waiting on a better mousetrap and in the absence of that, even silly ideas with great marketing will sell (Think “Keeping up with the Kardashians”). Despite the economy, now is the perfect time to start a business if you have three important things.

a)     a solid business idea

b)     a niche target customer

c)     a plan to tell the world you are open for business

In my book, Become Your Own Boss in 12 Months, I outline the Emerson Planning System, which was developed to help transition from having a job to starting a business. It’s a month-by-month guide to start a profitable and sustainable small business. It concerns me that most often, when someone declares they want to start a business, the first thing most experts will say is that you need a business plan. Here’s what I say: Yes you need a business plan, but there are a few more things you need before that. Here are my six steps to starting a small business.

  1. Develop a Life Plan – You should not just start a business because you need money; becoming an entrepreneur should be a part of your big picture plan for your life.  Take the time to figure out what you want out of life, and then build a business around that.  Make sure your passion has a profit center.
  2. Analyze Your Financial Plan – You must be in a position financially to support your lifestyle and have the personal resources to start your business. Keep in mind it typically takes 18-36 months for a small business to break even. Can you go that long without a paycheck?
  3. Validate Your Business Concept – Once you have a business idea, the next thing you need do is to evaluate what skills you have and need to run your particular business. This will help you learn if you need to attract a partner or how to hire your initial team.
  4. Marketing Plan — You really need to know who’s going to buy from you and why — before you write a business plan. There’s a difference between “need”, “want” and “willing to pay for” in business. There’s must be a market for your product or service; you must know your opportunity landscape and understand the competition.
  5. Business Plan—The easiest way to write a business plan is to purchase business plan software.  You can grab a copy of Business Plan Pro software, one of the best on the market, from my affiliate link, and I would also suggest taking a business plan course from a local college, SCORE, or a Small Business Development Center so that you can complete your business plan.
  6. Launch Your Business —The best way to launch a business is to do it while you are still working a job, if you can.  Join the 5-9 club, which is when people work evenings and weekends on a side business. Since it takes two-to-three years to get a business off the ground, it’s the best option. Now, if you are starting a business with the goal of quitting a job—keep those paychecks rolling as long as you can.  Give your business the best possible shot of being successful.

Do your own due diligence and find a small business that you can succeed in today!

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, in Forbes, the Wall Street Journal and Black Enterprise Magazine. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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Confessions of a Small Business Coach

As a business consultant, I believe our biggest concern is to get our clients to understand that the planning before starting the business is more important than how they actually run the businesses.  Everyone has good ideas, but the business of running a business is what gets most entrepreneurs in trouble. Making the leap from doing three jobs in corporate America, to doing 10 or so jobs as a small business owner, is overwhelming for even the most organized project manager.  So what should we do to help small business owners?

I believe that our role is to make sure that would-be entrepreneurs think through what it’s going to be like to run their business every day.  Too often, they understand running a business in theory, but we need to help them to visualize and chart out a typical 14 hour day—because that’s often where there is a disconnect.  We must also help them understand where the money is actually coming from to start their business.  I’m often asked about the likelihood of getting a grant to start a small business.  It is frightening that people really believe someone will give them money (that they do not need to pay back) to become a millionaire.  Not to mention that they haven’t accounted for needing funds to live – along with money to launch the business. 

Then, they want to sell to anyone and everyone or tell you about the five verticals they’re going to target for business. Sometimes, I want to give a homework assignment to write 300 times single spaced, “Niche to get rich!”  I want them all to be killer sales people, even though most of them do not want to sell — or think they can.  If I could only get them to see that selling is just networking; if you can make friends, you can sell. But I also want them to understand that they are selling themselves as much as their product or service.  Then the most important thing I try to share with them is to always focus on their profit margin.  Revenues are great, but how much do you get to keep after expenses, overhead, general and administrative costs?  I get concerned about how many expensive hobbies pretend to be small businesses.  I also want business owners to understand when their businesses are not making money and know why or in advance that it was part of a plan.

After more than a decade in business, I wrote the book Become Your Own Boss in 12 Months, to lay out the Emerson Planning System to help entrepreneurs make a successful transition from having a job to starting a business. It’s a logical system to help startup business owners see planning as building blocks necessary for success in business.

Step 1: The Life Plan—Entrepreneurs need to know what they want out of life and build a business around that. They should make sure the business concept is a good business for them and their families.

Step 2: The Financial Plan—It’s all about the money. They must make sure their credit is stellar and that they have three pots of money:  1) emergency savings; 2) one to two years of household budget; 3) one year operating expenses to launch the business.

Step 3: The Business Concept—Entrepreneurs need to get clear about their business concept and evaluate what skills they have and need to run that kind of business.

Step 4: The Marketing Plan—They must validate the market opportunity and know who is buying and why that customer will buy from them—before going any further with their planning.

Step 5: The Business Plan—Good businesses are run with a business plan that has a budget and realistic sales projections. In the early years of a business, the plan should be updated every 2-3 months to make sure the business is on the right track.

Step 6: Start The Business While Still Working – Entrepreneurs should work two jobs as long as they can to continue to save money.  Once the paycheck is gone, that is it!

My mission is to end small business failure.  I just want to save would-be entrepreneurs heartache and financial ruin.  With a proper plan that they actually use to run their business, there is no doubt their odds of success are greatly increased for small business owners.

Do you have another tip for a start-up business owner?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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Ready To Become Your Own Boss in 2011? (Part 2)

In Part 1 of this article, I ask the question:  Have you had it with the daily grind?  When I realized being a small business owner would be my next career, I set out on a path to ditch the job that gave me headaches on the way to work every day.  I knew I was capable of doing so something more that would allow me to make a difference and where I would also make money. So, I used my spare time to start planning to become my own boss.

The skills needed to be successful in the midst of the new economy puts tremendous pressure on today’s entrepreneurs.  But now is still a great time to start a small business.  Your skills, network, discipline, niche focus, optimism and ability to be coachable will determine whether your new business is a success or failure.  I have developed the Emerson Planning System with 6 things to consider when you are ready to become your own boss.  Parts 1-3 were discussed in Part 1  of this article, here are parts 4 through 6 of the Emerson Planning System:

4.  Are You Ready to Work From Home?  To keep your startup expenses low you should consider working from home.  Your spare bedroom, basement or kitchen table will do just fine as an office until you can afford professional office space.  One of the key considerations in working from home is – can you handle it?    It takes real discipline to work from home.  Earlier this year, I wrote a blog post:  Are You Fit to Work From Home?  http://smallbiztrends.com/2010/03/are-you-fit-to-work-from-home.html It has a few tips for evaluating whether working from home could be for you.

5.  Who’s Buying and Why?  The most important questions about your business are: Who are your customers, and why will they buy from you?  The new economy is all about niche marketing.  You must niche to get rich.  I suggest you develop a marketing plan before the business plan to make sure there is a viable market for your product or service. If you can’t answer these questions then you need to go back to the drawing board and come up with another business idea.

6.  Your Business Plan is Your Roadmap for Success  You must plan for success; it will not just happen to you.  You need to write a business plan to run your business.  It is very helpful to think through how you are going to get sales, what happens when a sale is made and how many sales you will generate each quarter and year.   Don’t be one of those business owners who spends more time working on your logo than you spend working on your business plan.  I suggest starting out with business plan software. Then, you should enroll in a business plan class at a SBDC Small Business Development Center or community college to finish the business plan. Typically, you need to interact with a human so you can ask questions to finish your business plan.  You can also check out http://www.bplans.com for hundreds of sample business plans that you can review for free.  You should use your business plan to run your business, in fact it should be reviewed and updated every 2-3 months to make sure your business is on the right track.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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Ready To Become Your Own Boss in 2011? (Part 1)

Have you had it with the daily grind?  You may be ready to become your own boss.  I remember when I knew my next career would be as a small business owner. I had the job I thought I always wanted, but getting headaches on the way to work in the morning just wasn’t right. I knew I was capable of doing so something more that would allow me to make a difference and where I would also make money.  So, I used every spare moment to start planning to become my own boss.

The skills needed to be successful in the midst of the new economy puts tremendous pressure on today’s entrepreneurs.  But now is still a great time to start a small business. Your skills, network, discipline, niche focus, optimism and ability to be coachable will determine whether your new business is a success or failure.  I developed the Emerson Planning System with 6 things to consider when you think you are ready to become your own boss. This article is divided into two parts:  This week’s Part 1 lays out steps 1-3.  Next week, we will cover steps 4-6 of the Emerson Planning System.

  1. Develop a Life Plan Before You Ever Write a Business Plan:  Regardless of your business idea, you must first figure out what you want out of life.  By developing a life plan, it will enable you to build a business that aligns with your life goals.  Too many people start businesses that are not good for them and their families. Your life plan should outline your financial, personal, learning and retirement goals.  For example, you need to know up front how much money you need to make in order to be happy. The goals you outline in your life plan will play a role in just about every decision you make as you are starting your business.  Decisions relating to how you structure your business must be addressed:  Will you try to pursue angel or venture funding?  Do you want to have one great boutique or a chain of them? Will you take on a partner? All of these decisions must be measured against your big picture goals for your life.
  2. Getting Your Finances Ready to Become an Entrepreneur:  The money to start your business will come from your right or left pocket. Your ability to save has everything to do with your ability to become your own boss.  Before you jump out there and quit your job, I suggest planning at least 12 months in advance.  You should try to save 20%-40% of every paycheck. If you don’t already do so, you should start living by a budget.  You should have a 750 or higher credit score. You also need to eliminate as much debt as possible. Starting a business while carrying a bunch of credit card debt will put a lot of pressure on you.  It’s best to be debt free so you can go without a paycheck for a year or two before you’ll be able to pay yourself.
  3. Examine the Skills You Need to Run Your Business: You should look at what skills you have and what skills your need to run your business.  Be honest when making your list of skills. If you are not sure about them ask three people close you to what they think are your best skills—you might be surprised by their responses. You may need to learn basic computer programs such as Excel, Access or Powerpoint. Or you might also need to learn accounting software or Adobe Photoshop or the latest social networking sites such as Facebook, LinkedIn and Twitter.  You might also need to learn WordPress so that you can set up your website or blog without being held captive by a web developer.

Next week:  Parts 4 through 6 of the Emerson Planning System

What steps did you consider when starting your small business?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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4 Keys to Small Business Success: Dream, Plan, Pray and Hard Work

All businesses start with a dream. Sometimes it’s a dream to be wealthy beyond your wildest dreams or a dream of one day seeing your name on the door.  It could even be the dream to be able to take your family on the vacation of a lifetime or to start your own business so that you can call all the shots.  Regardless of the business, it all starts with a dream of the kind of life you want to have and how you see yourself living it.  In order to achieve, you must have a big picture vision for your life.  You need a life plan first, then build your business around that.  Begin with the end in mind, as Steve Covey says.  You need to know how big you want your business to get.  Do you just want one great bakery or a chain of bakeries with wholesale and retail operations? Regardless of your choice, you need to understand how much money you need to start a business that can exist like that.  You also need to be careful that your dreams do not convince you that you will be an overnight success.  There are few very of those. The formula for success in a small business is dream + plan + pray + hard work = success

The best thing you can do for your business is pray every day. One of other key ingredients in a successful business is patience, which can only come about through prayer.  In business, things rarely happen as you’ve planned them. The big contracts never seem to come in as you’ve projected and the checks are not always as big as you need them to be and sometimes that’s a hard pill to swallow.  Keep in mind that when a contract that you just knew you had falls through your fingers, it’s really a gift.  That client might have been a nightmare to deal with or did not pay timely.  After all my years in business, I’ve learned a critical lesson about business:  God and I do not wear the same watch, and his timing is perfect.  You must wait on the Lord.

My favorite bible verse is Proverbs 3:5-6 Trust in the Lord with all thine heart; Lean not on thy own understanding, in all thy ways honor him and he will direct thy path.  When you pray there’s no need to worry about anything.  Things always work out, even if you have to change course.

The bible also says in James 2:20 Faith without works is dead.  You should not pray for a big check, and then make no sales calls. You must have a business plan with a marketing plan that spells out your sales process.   Do you have a system for cultivating sales? How many sales calls must be made in for you to close the book of business you need to pay all your bills in a month? Do you use a CRM or Customer Relationship Management tool to track your contacts?  You need a sales plan and you need to make sure that you working your sales plan so that you put yourself in a position for a blessing.  A good friend of mine likes to say God already did the hard work for us, all we must do our small part here on Earth. 

What work do you need to do so that you can prove that the formula works?

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For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog  www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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Top 5 Business Plan Mistakes

Successful businesses run based on an up-to-date business plan, particularly if you have a need to secure outside funding to launch or grow your business.  In order to make your business plan turn into a document that you can actually use to run your business, it’s best to avoid these 5 common mistakes when writing a business plan.

  1. Unrealistic Financials. Nothing makes a funder more annoyed than reading a business plan that shows the business is starting with less than $10,000 and in the first year will do $2 Million in revenue.  If you do not have an accounting background, you should have an accountant or seasoned bookkeeper working with you to develop your numbers.  Plus, if you are writing a business plan– using business plan software such as Business Plan Pro they offer readymade formulas that can really cut down on any guesswork you may find yourself doing.  Also If you take a business plan course to complete your roadmap to success like I suggest in my book Become Your Own Boss in 12 Months, your instructor will also have information and resources that can help your complete your budget and financial projections.
  2. Lack of Competitive Analysis. Do not believe that there’s no competition for your product or service.  It’s a big mistake. Your customer’s need is being met by some business even if it’s not exactly like yours.  You should make sure that you can highlight 3-5 competitors in detail in your business plan, and more than that you should have three reasons each how you will be different in the marketplace. And here’s a big tip, if you have competitors that also shows there’s a viable market for your product or service, provided there’s not some 800 pound gorilla competitor such as Microsoft, Comcast, or MTV.  Even then, those businesses can be taken down by drilling down a niche that they’re not serving well, but you need a lot of resources to compete with the big boys.  
  3. Lack of a Business Case. You should think of your business plan ultimately like a sales document.  You need investors, partners, employees and even your spouse to buy into what you are trying to accomplish with your new business.  You need to have real data to back up your claims about the market opportunity.  Start by capturing your industry financial ratios, then use data marketing companies to support any industry background and market share claims.  www.bizminer.com and www.hoovers.com are good resources for this kind of data. I would also use demographic stats and trade industry data as well. You want anyone who reads your business plan to understand that you really know your industry.
  4. Lack of Scaled Operations. It’s great to use your business plan to show how sales are going to start ramping up, but sales do not just happen — you need people to execute the production and delivery side of your business. It’s important to show how your staff and operation processes will expand to meet the projected growth in your business. It’s terrific that family members, two freelancers and a couple of interns are the team driving the business at first, but what will you do the day to get an order that triples the size of your business?  Map out how your supply chain will grow with the company.
  5. Lack of Update. Your business plan is not a historical document that belongs in a museum. In the first few years of a business, your business plan should be reviewed and updated every two – three months to make sure your business is on the right track. Your business plan is really a hypothesis of what you think is going to happen in your business, it will change once your business is exposed to the marketplace. The biggest issue you’ll need to manage is cash flow and responding to slow or fast growth.  Review and update your business plan with your accountant at least in the fourth quarter of every year, so that you start the new year with an updated budget and projections.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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