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How to Write a Business Plan Part II

Once you know what business you are in, it’s time to figure out who’s going to buy from you and why.  You are just someone with an idea until you develop a business plan. In other words, if you haven’t written your plan yet, your business is still in the fantasy stages.  

In Part II, of how to write a business plan, we get to the heart of the matter about your business your marketing analysis and your marketing plan. You will now need to define your target customer, niche, competitive analysis, the secret sauce or differentiator and how you are going to tell the world you are open for business.  Most importantly, you will need to know how much money you’ll need to do that.

Your Marketing Plan should answer the following questions:

  • What is/are your product(s) or service(s)?
  • Who is the target market customer?
  • What is your placement strategy?
  • How will your product or service be distributed?
  • How will you price your product or service?
  • How will you promote your product or service?
  • What are your budgetary needs to execute your marketing plan?

This information is a key part of your business plan. In fact, it is the foundation upon which you build your business. Anyone who reads this part of your plan will not only understand who’s buying and why, but also your plan to get sales, your pricing strategy, profitability and projected growth.

Market Analysis   The market analysis starts with a market summary outlining the business opportunity, then drills down what share of the market you believe you can capture. Then determine how much each customer segment is worth to your business in terms of revenue. It should also include a trend analysis which is about your industry and where the market is going. Is it growing or shrinking? The reasoning is that if you are not in a growth industry you need to understand how long you can pursue your business strategy before the market moves or is saturated. Then you need to identify and explain your target customer and the market segments you plan to reach. When identifying your target market, you should make sure you have three things:

a) Meaningful – you need to know the problem you will solve, and be a real solution.

b) Sizable – you need to make sure the piece of the market you want is large enough to turn a profit.

c) Reachable – you must make sure that you have the resources to reach your target audience.  Remember, your network is your net worth when starting a business.

Who’s the Competition?  Your customer’s need is already being met somehow. Describe your top three competitors and discuss their strengths and weaknesses. Then explain why their customer will buy your product or service over theirs.

The Customer Profile  Identify your customer is in painful detail. Your description should enable anyone to see the face of your customer. Based on this information, you can now create a strategy on how you plan to market to each customer segment. Your sales plan should also be a part of this section of the business plan.

The Niche  Webster’s Business Dictionary defines a niche as a “particular market or specialty area where a company finds it profitable to concentrate its selling efforts. Niche marketing offers a concentration of clients in an area of limited competition. You have limited time and resources as a start-up small business, so you need to pick a lane and be disciplined enough to stay in your lane.

So in other words, there are thousands of graphic design firms out there… what specific market will you serve exclusively? Will it be small business, nonprofits, educational institutions, etc?

What Is Your Signature Move?  Michael Jackson was famous before he became a solo artist, but once he did the moonwalk on stage during Motown 25, he became the King of Pop.  What is your moonwalk?  Defining your secret sauce or signature move will enable you to stand out in the market place.  A signature move could be uniforms, an extra free service, how you say thank you, a discount coupon for the next time. Here’s a great example, a funeral home sending a gift clock to a bereaved family with the inscription “Always remember the good times.”  People will always remember how you made them feel while doing business with you.

Marketing Budget  Now that you know who you are selling to, your niche, and signature move, you need develop a budget to execute your marketing plan.  Once you have a 30-day revenue goal, you need to determine how many sales leads you need to generate to hit that number each month. Then you need to figure out how many resources you need to put those leads in your pipeline (website, sales people, call center, tradeshow, facebook ads etc.)  That’s the easiest way to develop your marketing budget.

If you are someone who would like to read further about writing a business plan here’s two books I suggest:  Plan As You Go Business Plan by Tim Berry and The Successful Business Plan by Rhonda Abrams are quite good. 

Next week in Part III, we’ll deal with the operations, budget and financials projections.

How is this series on How to write a business plan working for you? Need a Part I refresher?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured in the New York Times, Washington Post, Entrepreneur, Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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How To Write A Business Plan – Part 1

Every small business needs a plan for success. Simply stated, a business plan is your strategy for bringing your product or service to the marketplace. I am so fed up with people starting businesses without a road map for reaching their business destination. That said, I am going to walk you step by step through writing one.  No more excuses! This is the first of a three part series on how to write a business plan.

Your business plan outlines what you see as an opportunity, why it would be a successful enterprise, how you plan to market it (who’s buying and why), and how much money will your business make (for you and potential investors).

It does not have to be complex; it can be as minimal as 10 pages or as long as 40 pages or so. The length of the plan is not the issue, it’s the quality of the strategy outlined in the plan that really counts. Whether you start a small lawn care service or a major manufacturing firm with 100 employees, your plan needs to be well-researched and have reasonable financial projections. All businesses need is the same thing— a business plan that the owner can follow to accomplish his or her long-term business goals.

Here’s my video on how to write a business plan.

Writing a business plan is a good exercise. It will force you to describe the elements of your business foundation.  It will also help you answer key questions including:

  • What business are you in?
  • Why are you in it?
  • Who is your target customer?
  • What problem will you solve for your customer?
  • What is the growth potential in your market?
  • What skilled labor will you need to meet your company needs?
  • How will you generate start-up capital?

It will help you think through how you will actually run your business. There is a basic format that will help you create a logical plan that will cover the essential elements you need to include. They are the following:

  • Cover Page
  • Executive Summary
  • Business Description
  • Market Analysis
  • Marketing Plan
  • Operations Plan
  • The Management Team
  • Intellectual Property Strategy
  • Revenue Models/Cash Flow Projections

Cover Page

This is the first page of the business plan. It should include the date, name of the business, the names of all business owners, and contact information for the key contact person. The cover page should also be marked and treated as confidential to limit its exposure to potential competitors. 

Executive Summary

This should be written last, after the document is complete.  The executive summary gives an overview of the important aspects of your business.  It provides a brief description of the product or service; that generates interest in your business idea.  It clarifies the size of the market opportunity, communicates your marketing strategy and your unique selling position in the marketplace.  It summarizes how much money you will need to start or to grow; and estimates your year-over-year expected profitability. It should include a paragraph or two on each section of the business plan. It should not be more than two pages. Here’s a recent post on how to write an executive summary,

The Business Description

This is the explanation of your business idea. It should be brief, well-thought-out, and easy to understand. Make sure not to include any proprietary information about your business. For example, you would never learn the recipe for Kentucky Fried Chicken in the restaurant chain’s business plan.

Here’s an exercise – Describe your business.  Make sure your description is complete and concise. It should be one page or less

Your business description needs to answer the following questions:

  1. What is your product or core business service?
  2. What is your unique value proposition?
  3. How will your product or service meet the needs of your customers?

Here’s a link to purchase Business Plan Pro software, which is the best option on the market.

Get going on your homework, and start your business off right this year with a business plan.  Stay tuned for part 2 of How To Write A Business Plan, coming next week.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured in the New York Times, Washington Post, Entrepreneur, Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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How to Write an Executive Summary

An executive summary provides a snapshot of the business. It is essentially a sales document that highlights the main points of an in-depth business plan and is written for people who want to understand quickly whether or not your business idea is worth their time.  The executive summary should contain enough information for the reader to get interested in reading the full plan; thus it should be the most compelling part of the business plan.

Here is how to write an executive summary.

The executive summary should provide answers to the following questions:

Who are you and who is your management team?

What is the business idea?

Where is your market opportunity?

When will your business be profitable?

Why will your target customer do business with you?

How much money do you need and what will you do with it?

Your executive summary should be written last –  after the bulk of your business plan has been developed.  It should be no more than two pages.  If you can’t sell your idea on paper in two pages, well then perhaps you need to reconsider your business idea.

Your executive summary should list the highlights of your business plan in the order that your plan is organized. Avoid using unnecessary technical material or industry jargon. Chances are the person reading the business plan may not know anything about your business and if they are in a position to make a funding decision, it is best to not frustrate them.

Use plain language and do not hesitate to add supporting sentences to further explain. As a test, ask a friend or family member to read your business plan’s executive summary to make sure your business idea is clear, conveys passion, and above all entices the reader to keep reading your business plan.

Do you have any other suggestions for writing a compelling executive summary?  Leave a comment.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, in Forbes, the Wall Street Journal and Black Enterprise Magazine. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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There’s No Better Time to Start a Small Business

January is my favorite time of year. The start of a new year is always exciting. There are new year’s resolutions to lose weight, save more money, get more sleep and to make it your best year yet—and I am for all of that. Well, this year you should work toward accomplishing your financial resolutions. I feel that the best way to do that is to start your own business. What I want everyone to focus on is finally getting a side hustle or full-time business going in 2011. The world is still waiting on a better mousetrap and in the absence of that, even silly ideas with great marketing will sell (Think “Keeping up with the Kardashians”). Despite the economy, now is the perfect time to start a business if you have three important things.

a)     a solid business idea

b)     a niche target customer

c)     a plan to tell the world you are open for business

In my book, Become Your Own Boss in 12 Months, I outline the Emerson Planning System, which was developed to help transition from having a job to starting a business. It’s a month-by-month guide to start a profitable and sustainable small business. It concerns me that most often, when someone declares they want to start a business, the first thing most experts will say is that you need a business plan. Here’s what I say: Yes you need a business plan, but there are a few more things you need before that. Here are my six steps to starting a small business.

  1. Develop a Life Plan – You should not just start a business because you need money; becoming an entrepreneur should be a part of your big picture plan for your life.  Take the time to figure out what you want out of life, and then build a business around that.  Make sure your passion has a profit center.
  2. Analyze Your Financial Plan – You must be in a position financially to support your lifestyle and have the personal resources to start your business. Keep in mind it typically takes 18-36 months for a small business to break even. Can you go that long without a paycheck?
  3. Validate Your Business Concept – Once you have a business idea, the next thing you need do is to evaluate what skills you have and need to run your particular business. This will help you learn if you need to attract a partner or how to hire your initial team.
  4. Marketing Plan — You really need to know who’s going to buy from you and why — before you write a business plan. There’s a difference between “need”, “want” and “willing to pay for” in business. There’s must be a market for your product or service; you must know your opportunity landscape and understand the competition.
  5. Business Plan—The easiest way to write a business plan is to purchase business plan software.  You can grab a copy of Business Plan Pro software, one of the best on the market, from my affiliate link, and I would also suggest taking a business plan course from a local college, SCORE, or a Small Business Development Center so that you can complete your business plan.
  6. Launch Your Business —The best way to launch a business is to do it while you are still working a job, if you can.  Join the 5-9 club, which is when people work evenings and weekends on a side business. Since it takes two-to-three years to get a business off the ground, it’s the best option. Now, if you are starting a business with the goal of quitting a job—keep those paychecks rolling as long as you can.  Give your business the best possible shot of being successful.

Do your own due diligence and find a small business that you can succeed in today!

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, in Forbes, the Wall Street Journal and Black Enterprise Magazine. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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Big Things to Come From SmallBizLady in 2011

I am so excited to announce Become Your Own Boss in 12 Months has won a Reader’s Choice Award in 2010 Small Business Book Awards by Smallbiztrends.com.  If you still haven’t grabbed a copy click to order an autographed edition.

I am writing a new book in 2011 which focuses on the “cardinal sins” of small business and how to avoid them.  Look for sneak peeks on this blog. 

More Resources from Author Melinda Emerson

Become Your Own Boss in 12 Months now has a companion workbook.  Click to order the Are You Ready to Become Your Own Boss Workbook

Are you unsure of what type of business you want to start? Try Smallbizady’s Life Planning Journal. This download is 76-page dynamic PDF that allows you to type right into the document, then save and print it for your records.  This comprehensive journal will help you get clear about what you want out of life. Whether you’re getting started or ready to reinvent, this life planning journal could be just what you need. Click now to order the life planning journal.

Starting Jan 20th, Become Your Own Boss 8-week Mastermind Group returns. It you would like Smallbizlady to help you start or reinvent your small business, this is your chance.  Only 20 people will be able to sign up to be personally coached by meClick for details.

Are You Ready to Become Your Own Boss, 9-week College Course will roll out in the summer.  If you are small business trainer interested in adding a prerequisite course to your Continuing Education, Credit or Small Business Development Center training program, we’re excited to provide training, an instructor manual and student  materials.  Send an email to Melinda at melindaemerson dot com for more information.

 Smallbizlady hits the road with a six city Build Your Own Business national tour in March.  BYOB 2011 will come to Philadelphia, PA, DC, Atlanta, GA, Los Angeles, CA, Chicago, IL, and Houston, TX. 

We’re also hosting a series of #Smallbizchat tweet-ups in cities across the country.  I am looking forward to meeting more people and sharing tools to help start and grow successful small businesses.  Look for me to do more TV appearances this coming year.

 Succeedasyourownboss.com will add new features 

Succeedasyourownboss.com is going 5 days a week in 2011. We’re featuring a new video segment called ASKSmallBizLady, answering your small business questions.

We’ll also feature 2-3 guest bloggers per week with how-to topics like small business technology, young entrepreneurs, productivity, small business finance, your faith and your business.

As always, I am your resource for small business. Connect with me on

Happy Holidays everyone.

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The Best Resources for Budding Book Authors

Since my book, Become Your Own Boss in 12 Months was published by Adams Media earlier this year; many people have reached out for advice. Some wanted to know how to get a book deal or how to promote a book, while others wanted to learn how to get a book excerpt in a major magazine or how to publish a children’s book, so I decided to do a blog post about it so that all of the information could be in one spot. 

So how did I become a successful book author?

There are two things that you must keep in mind with any book:

  1. Publishers are NOT interested in making you famous, they are interested in capitalizing on the fame you create for yourself.  
  2. 60% of all books are sold to people with prior exposure to the author.

I interviewed many fiction and non-fiction authors three years before my book was even published.  I built an author platform using social media 18 months prior to my book launch and I established my blog one year before its release date. 

I read a lot of books to get advice about the book business and also hired professionals to help.  I hired two publicists to assist me with promoting Become Your Own Boss in 12 Months.  One was hired 18 months before the launch and the other worked with me six months before the launch to plan the pre-launch and post-launch marketing.  One focused on social media marketing the other focused on traditional PR marketing.

Here are some author resources I suggest:

Publishing Confidential: The Insider’s Guide to What It Really Takes to Land a Nonfiction Book Deal by Paul B. Brown  If you are thinking about pursuing a traditional book deal, then you need to grab this book.  Not only is it a short, quick read, but it also includes a winning book proposal. Paul B. Brown is a seasoned author whose books have sold millions—and I used this book to get my own book deal.

From Entrepreneur to Infopreneur: Make Money with books, E-Books and Information Products By Stephanie Chandler  This is a comprehensive book about how to create multiple streams of income for your small business.  Author Stephanie Chandler is thorough in her explanations of all the different business models that you can pursue. The profile of successful infopreneurs at the end of each chapter is helpful and inspiring, too.  There’s lots of money to be made in selling information, you just need to know how to make it work for your business and this is one of the best guides I’ve seen.

1001 Ways to Market Your Books, Sixth Edition (1001 Ways to Market Your Books: For Authors and Publishers) By John Kremer  Whether you have a traditional book deal or are a self-published author this book is a big help.  John Kremer turns over every stone and idea that you could think of to promote a new book.  I like his candor and that fact that he helps you understand clearly that you will personally sell every book.  Give this book to the aspiring or new author in your life.

How to get a children book published?  This is not my niche, but I did research some resources you could visit:

Society of Children’s Book Writers and Illustrators, a professional organization dedicated to serving the people who write, illustrate, or share a vital interest in children’s literature. www.scbwi.org 

I found this to be a great blog:  http://Write4Kids.com, with a good article titled How to Get a Children’s Book Published If You’re Not a Celebrity.

All about kids publishing:  http://www.aakp.com

Do you have another book author resource? I’d love to hear about it.

If you’re ready to start or grow your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE?  You may, as long as you include this complete blurb with it:

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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Best Start-up Business Resources For 2010

At the end of each year, I like to supply a list to the best small business book resources I have found on how to start a business.  2010 was a great year for entrepreneurship and next year will be even better.  I have found some terrific authors whose books and e-books will help would-be and start-up entrepreneurs avoid having to learn so many expensive lessons. Enjoy!

The Wealthy Freelancer; 12 Secrets to a Great Income and an Enviable Lifestyle  By Steve Slaunwhite, Pete Savage, Ed Gandia: This is one of the best business books I have read this year.  Most small business start as a side hustle or freelance business, and these guys have nailed down what you need to do in order to build the kind of business where you make a profit and are not just skating by, barely able to pay bills. All three authors are super smart and they are relentless marketers—which is what you need to be to start a successful business.

Plan As You Go Business Plan by Tim Berry Tim Berry is the foremost expert on business plans among

small business thought leaders I know. Berry is a seasoned entrepreneur and adjunct professor who founded Palo Alto software, a business that is still in existence and annually grosses over $10 Million in revenue.  One of their top products is Business Plan Pro software, which is an excellent resource for starting a business plan. I’ve included my affiliate link if you want to grab a download of the software.

In his book, the Plan As You Go Business Plan, Tim emphasizes that business plans are not a one shot deal.  He also gives the reader options for pulling together their business plan in a way that is not too overwhelming. Tim also gives plenty of resources and practical advice to make your business plan a success.

Your Idea, Inc.  12 Steps to Building a Million Dollar Business – Starting Today!  by Sandy Abrams Your Idea, Inc. by Sandy Abrams is for people with product ideas who want to create a small business. Sandy creatively provides step-by-step details and motivational stories from the inner rumblings of idea to seeing your product on store shelves or HSN or QVC.  The book’s concrete examples will set anyone up for success.  Use her million dollar tips and biz brainstorms to take yourself from inventor to business owner.

Become Your Own Boss in 12 Months; A Month-by-Month Guide to a Business that Works By Melinda F.  Emerson This is my book which features a month-by-month countdown to starting your small business.  If you always wanted to start a business and were not sure how to start, this is the book for you.  It would be great to start my system in January. They say it’s also a great professional development course for existing business owners too.

Are You Ready To Become Your Own Boss Workbook by Melinda F. Emerson This is my brand new workbook which will walk you through to go/no go decision to start your small business. The takes the Emerson Planning System from my book Become Your Own Boss in 12 Months and     breaks it down do that you can fill in the blanks about your business idea. You will finish this workbook with a clear life plan, financial plan, business concept, niche customer and marketing plan.  You will understand whether or not you have a viable business idea.

The blog post is the debut of this new product and I am so excited to share it with you.  You can down load it or order a hard copy workbook with at 8.5 x 11 in size so that you have plenty to room to write down your answers to all the thought provoking questions about your business idea.

Life Planning Journal By Melinda F. Emerson You have often read and heard me say that you need a life plan before your ever write a business plan.  Well now we’ve taken the basic life planning tools in the book,  Become Your Own Boss in 12 Months, and developed a 76-page, life planning journal, that you can use to get clear about what you want out of life. I have been using this dynamic PDF (which means you can type right in it and print) with my clients who need to get centered, reinvent, or want to start a business but are not sure what business to start.

We all need to spend quality time with ourselves so that we can plan a course of action.  Use my life planning journal to help you figure out what you want out of life so that you can build a business around that.  Do not be one of these people who start a business that is not a good business for them.

Do you have another start-up book that I left off the list? Let me know, I love to find new resources.

If you’re ready to start or grow your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE?  You may, as long as you include this complete blurb with it:

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

$27.00

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Confessions of a Small Business Coach

As a business consultant, I believe our biggest concern is to get our clients to understand that the planning before starting the business is more important than how they actually run the businesses.  Everyone has good ideas, but the business of running a business is what gets most entrepreneurs in trouble. Making the leap from doing three jobs in corporate America, to doing 10 or so jobs as a small business owner, is overwhelming for even the most organized project manager.  So what should we do to help small business owners?

I believe that our role is to make sure that would-be entrepreneurs think through what it’s going to be like to run their business every day.  Too often, they understand running a business in theory, but we need to help them to visualize and chart out a typical 14 hour day—because that’s often where there is a disconnect.  We must also help them understand where the money is actually coming from to start their business.  I’m often asked about the likelihood of getting a grant to start a small business.  It is frightening that people really believe someone will give them money (that they do not need to pay back) to become a millionaire.  Not to mention that they haven’t accounted for needing funds to live – along with money to launch the business. 

Then, they want to sell to anyone and everyone or tell you about the five verticals they’re going to target for business. Sometimes, I want to give a homework assignment to write 300 times single spaced, “Niche to get rich!”  I want them all to be killer sales people, even though most of them do not want to sell — or think they can.  If I could only get them to see that selling is just networking; if you can make friends, you can sell. But I also want them to understand that they are selling themselves as much as their product or service.  Then the most important thing I try to share with them is to always focus on their profit margin.  Revenues are great, but how much do you get to keep after expenses, overhead, general and administrative costs?  I get concerned about how many expensive hobbies pretend to be small businesses.  I also want business owners to understand when their businesses are not making money and know why or in advance that it was part of a plan.

After more than a decade in business, I wrote the book Become Your Own Boss in 12 Months, to lay out the Emerson Planning System to help entrepreneurs make a successful transition from having a job to starting a business. It’s a logical system to help startup business owners see planning as building blocks necessary for success in business.

Step 1: The Life Plan—Entrepreneurs need to know what they want out of life and build a business around that. They should make sure the business concept is a good business for them and their families.

Step 2: The Financial Plan—It’s all about the money. They must make sure their credit is stellar and that they have three pots of money:  1) emergency savings; 2) one to two years of household budget; 3) one year operating expenses to launch the business.

Step 3: The Business Concept—Entrepreneurs need to get clear about their business concept and evaluate what skills they have and need to run that kind of business.

Step 4: The Marketing Plan—They must validate the market opportunity and know who is buying and why that customer will buy from them—before going any further with their planning.

Step 5: The Business Plan—Good businesses are run with a business plan that has a budget and realistic sales projections. In the early years of a business, the plan should be updated every 2-3 months to make sure the business is on the right track.

Step 6: Start The Business While Still Working – Entrepreneurs should work two jobs as long as they can to continue to save money.  Once the paycheck is gone, that is it!

My mission is to end small business failure.  I just want to save would-be entrepreneurs heartache and financial ruin.  With a proper plan that they actually use to run their business, there is no doubt their odds of success are greatly increased for small business owners.

Do you have another tip for a start-up business owner?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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Ready To Become Your Own Boss in 2011? (Part 2)

In Part 1 of this article, I ask the question:  Have you had it with the daily grind?  When I realized being a small business owner would be my next career, I set out on a path to ditch the job that gave me headaches on the way to work every day.  I knew I was capable of doing so something more that would allow me to make a difference and where I would also make money. So, I used my spare time to start planning to become my own boss.

The skills needed to be successful in the midst of the new economy puts tremendous pressure on today’s entrepreneurs.  But now is still a great time to start a small business.  Your skills, network, discipline, niche focus, optimism and ability to be coachable will determine whether your new business is a success or failure.  I have developed the Emerson Planning System with 6 things to consider when you are ready to become your own boss.  Parts 1-3 were discussed in Part 1  of this article, here are parts 4 through 6 of the Emerson Planning System:

4.  Are You Ready to Work From Home?  To keep your startup expenses low you should consider working from home.  Your spare bedroom, basement or kitchen table will do just fine as an office until you can afford professional office space.  One of the key considerations in working from home is – can you handle it?    It takes real discipline to work from home.  Earlier this year, I wrote a blog post:  Are You Fit to Work From Home?  http://smallbiztrends.com/2010/03/are-you-fit-to-work-from-home.html It has a few tips for evaluating whether working from home could be for you.

5.  Who’s Buying and Why?  The most important questions about your business are: Who are your customers, and why will they buy from you?  The new economy is all about niche marketing.  You must niche to get rich.  I suggest you develop a marketing plan before the business plan to make sure there is a viable market for your product or service. If you can’t answer these questions then you need to go back to the drawing board and come up with another business idea.

6.  Your Business Plan is Your Roadmap for Success  You must plan for success; it will not just happen to you.  You need to write a business plan to run your business.  It is very helpful to think through how you are going to get sales, what happens when a sale is made and how many sales you will generate each quarter and year.   Don’t be one of those business owners who spends more time working on your logo than you spend working on your business plan.  I suggest starting out with business plan software. Then, you should enroll in a business plan class at a SBDC Small Business Development Center or community college to finish the business plan. Typically, you need to interact with a human so you can ask questions to finish your business plan.  You can also check out http://www.bplans.com for hundreds of sample business plans that you can review for free.  You should use your business plan to run your business, in fact it should be reviewed and updated every 2-3 months to make sure your business is on the right track.

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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Ready To Become Your Own Boss in 2011? (Part 1)

Have you had it with the daily grind?  You may be ready to become your own boss.  I remember when I knew my next career would be as a small business owner. I had the job I thought I always wanted, but getting headaches on the way to work in the morning just wasn’t right. I knew I was capable of doing so something more that would allow me to make a difference and where I would also make money.  So, I used every spare moment to start planning to become my own boss.

The skills needed to be successful in the midst of the new economy puts tremendous pressure on today’s entrepreneurs.  But now is still a great time to start a small business. Your skills, network, discipline, niche focus, optimism and ability to be coachable will determine whether your new business is a success or failure.  I developed the Emerson Planning System with 6 things to consider when you think you are ready to become your own boss. This article is divided into two parts:  This week’s Part 1 lays out steps 1-3.  Next week, we will cover steps 4-6 of the Emerson Planning System.

  1. Develop a Life Plan Before You Ever Write a Business Plan:  Regardless of your business idea, you must first figure out what you want out of life.  By developing a life plan, it will enable you to build a business that aligns with your life goals.  Too many people start businesses that are not good for them and their families. Your life plan should outline your financial, personal, learning and retirement goals.  For example, you need to know up front how much money you need to make in order to be happy. The goals you outline in your life plan will play a role in just about every decision you make as you are starting your business.  Decisions relating to how you structure your business must be addressed:  Will you try to pursue angel or venture funding?  Do you want to have one great boutique or a chain of them? Will you take on a partner? All of these decisions must be measured against your big picture goals for your life.
  2. Getting Your Finances Ready to Become an Entrepreneur:  The money to start your business will come from your right or left pocket. Your ability to save has everything to do with your ability to become your own boss.  Before you jump out there and quit your job, I suggest planning at least 12 months in advance.  You should try to save 20%-40% of every paycheck. If you don’t already do so, you should start living by a budget.  You should have a 750 or higher credit score. You also need to eliminate as much debt as possible. Starting a business while carrying a bunch of credit card debt will put a lot of pressure on you.  It’s best to be debt free so you can go without a paycheck for a year or two before you’ll be able to pay yourself.
  3. Examine the Skills You Need to Run Your Business: You should look at what skills you have and what skills your need to run your business.  Be honest when making your list of skills. If you are not sure about them ask three people close you to what they think are your best skills—you might be surprised by their responses. You may need to learn basic computer programs such as Excel, Access or Powerpoint. Or you might also need to learn accounting software or Adobe Photoshop or the latest social networking sites such as Facebook, LinkedIn and Twitter.  You might also need to learn WordPress so that you can set up your website or blog without being held captive by a web developer.

Next week:  Parts 4 through 6 of the Emerson Planning System

What steps did you consider when starting your small business?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works(Adams Media 2010) 

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Be Careful About Advice You Take as a Start-Up Entrepreneur

I often attend events to see what I can learn from other business owners.  At a recent panel presentation featuring five seasoned women entrepreneurs who had been in business ranging from 8 – 25 years, I was appalled by the bad and overly simplistic advice these women shared. So in that vein, I will set the record straight on what start-up entrepreneurs need to know about how to start out the right way in business.   Here are four questions that I want to clarify for start-up entrepreneurs.

What do I need to start my business?

Wrong Answer: All you need is a business card and some confidence.

Correct Answer:  You need much more than that. You need a life plan to make sure you know what you want out of life and then build a business around that vision for your life.  You also need a financial plan because the money to start your business will come from your right or left pocket! You should examine your business concept and take an assessment of your business aptitude to figure out if there are skills you need to learn in order to run your business. Then you need a marketing plan, so that you can get clear about who’s buying and why they should buy from you. And lastly, yes, you do need a business plan.  You also need a supportive spouse or partner, zero debt, and a kitchen cabinet of advisors (these are people who support you and will work for food to help you with your business – and please make sure one of them is an existing business owner).

Do I need a business plan?

Wrong Answer: No, I never had a business plan; you don’t need one.

Correct Answer:  Since the recession started, the nature of business has changed. You need a business plan to make sure your business is on the right track.   It’s so much easier to get somewhere when you have a map to show where you are going. The exercise of writing a business plan is important for you to give your business the best possible chance for success.  You need to think through what happens once you get a sale and how you are going to keep your sales pipeline filled.

How much money should I have to start my business?

Wrong answer:  You don’t need money really; let your first customers fund your business.

Correct answer:  The average small business needs $25,000 to start.  You will need money to set up systems, your website, secure a credit card machine or online merchant account, launch your social media campaign, develop your logo and marketing collateral, get your initial equipment and inventory and open your business bank account, hire a bookkeeper to help you establish your budget and sales projections and a lawyer to set up your business.  You will need to spend your own money until you are in a position to generate a client.  Remember that clients are always trying to avoid risk; the more professional you are the more it can help you land a customer.

Should I consider hiring a small business coach to help me with my business?

Wrong Answer: What do coaches know? You should rely on yourself and maybe a mentor to develop strategy for your business.

Correct Answer:  When you start a business you are doing 10-13 jobs overnight.  A coach can help you make time to work on your business and not in the business—which is a hard thing to do at first.  Small business coaches point small business owners toward alternative options for the business while remaining accountable to the business goals. A business coach can also help an entrepreneur develop a strategy to take the business to the next level. I would not engage a coach for more than 6-months at a time.

What’s the worst business advice you ever received?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as Small Biz Lady (or on Twitter as @SmallBizLady) is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Can a Mastermind Group Help Your Small Business?

Did you know that mastermind groups have the power to change your business and keep you sane as an entrepreneur?

For the last few years, I have participated in two mastermind groups that have made all the difference in my business. One is a mixed group of professional speakers and coaches that is focused on a specific career goal and the other is a group of three women in different industries in which I participate every other week. What I enjoy the most about these groups is that it’s a safe environment to share and get strategy advice about my business.

The History of Mastermind Groups:  Napoleon Hill founded the principle of the mastermind group in the early 1900s. He studied Andrew Carnegie, who was known to use the concept of the mastermind to keep his businesses growing and prosperous. Andrew Carnegie kept 50 men on staff just for the development of ideas to grow his steel business. In 1937 Napoleon Hill wrote the now legendary “Think and Grow Rich” book based on these ideas.

One of the biggest challenges in starting a business from scratch is building all the processes and systems by yourself. You spend a lot of time alone with your endless “to do” list and feelings that can be overwhelming. Even more dangerous to an entrepreneur is the isolation—which is the enemy of all small businesses. Your own thoughts can defeat you in business—quicker than any competitor.

Mastermind groups consist of 4-15 people who meet regularly to talk through issues that may be personal or directly related to running your small business. Masterminds groups function best when participants feel comfortable to share their unique views.

The Benefits of Mastermind Groups 

  • Mutual support  Regular people do not understand the entrepreneurial lifestyle.  It is a great thing to be able to lean on other small business owners for support.  There are times when only someone who has walked in your shoes can give you advice.
  • Resources  Everyone in your group will have access to a different materials, contacts and skill sets. I’ve often found that when I ask for help in my mastermind groups, those resources that I need are a click or a phone call away. 
  • Accountability  Mastermind groups hold members accountable to short and long-term goals. Having regularly scheduled meetings forces you to follow-up on your own action plans for your business because no one wants to be the person at the meeting or on the call who hasn’t don’t their homework.
  • Differing perspectives  You can always benefit from someone else’s experience. Your fellow mastermind participants may see issues and opportunities with customers or employees that you would otherwise be unaware of. The other good thing about hearing other’s viewpoints is — you can choose to take their advice or not. Most of the time you will take away nuggets that will improve your situation.

Become Your Own Boss Mastermind Group   If you have been following this resource blog, you know that my mission is to end small business failure. This September, I am launching a new program called the Become Your Own Boss Mastermind Group.  It is an intensive 8-week program where a small group of people, led by me will work together to kick-start or reinvent your small business.

I have created this group coaching program to give you one more leg up as you start your business. As a member of the Become Your Own Boss Mastermind Group you will benefit from all of these services.

Here’s an itemized list of what you’re getting.

  • Each class is a 90-minute working call
  • An autographed copy of Become Your Boss in 12 Months
  • Convenient classes available via phone and Internet
  • Unlimited email access to Smallbizlady for feedback on homework
  • Access to all class recordings
  • Access to private Become Your Own Boss member forums
  • Step-by-step outline to action plan to Become Your Own Boss
  • Discounts on Smallbizlady’s one-on-one coaching services
  • Recommendations on start-up tools that will save you time and money
  • A special FREE gift worth $197

You can get more info about the program here:  http://succeedasyourownboss.com/mastermind-group/

I also have a payment plan that can work for your budget.  Reach out to me personally — melinda@melindaemerson.com 

At the end of the 8-weeks, you’ll leave the class with a written ACTION PLAN to start or reinvent your small business.  The program starts Sept 7th, and we have a limited number of slots left; I suggest you jump on it right away

Melinda F. Emerson, known as SmallBizLady is one of America’s leading small business experts. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on small business start-up, business development and social media marketing. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com.  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) For more information http://www.becomeyourownbossbook.com 

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How to Get Your Book Done Now

I had such overwhelming response to my recent radio interview with Shelley Lieber @wordywoman on my monthly Smallbizradio show on #BlogTalkRadio - that I had to turn it into a blog post so that more of you could reap the benefit of this valuable information. The intention of Smallbizradio is to create a place for entrepreneurs to learn about how to grow a successful small business.  We feature top business experts to bring you helpful information to navigate the obstacles of building a growing business. Smallbizradio is recorded live every 4th Wed of the month at 1pm ET.  To listen or join in with a question the number is (347) 843-4182 AND PRESS “1”

The featured guest for this show is Shelley Lieber, a publishing strategist and a leading authority on how to succeed in the new publishing environment. Shelley teaches authors how to attract readers by combining traditional strategies, social media and the power of community. She is the author of 4Ps to Publishing Success, and founder of VIP Authors and publisher of VIP Book Publishing. For more information: http://www.shelleyleiber.com

The top 4 points to take away: 

1) It’s never too early to start promoting your book.

2) It’s very important to have an author platform prior to approaching an agent or publisher in order to give your book the best possible chance of getting a deal or represented.

3) It’s all about the editing and packaging – if you are going to self-publish.  Do not rush to get your information out there.  Spend time to make sure your book is the best it can be. Spend the money to have your materials edited for content as well as format and grammar.  Covers can make or kill a book – make sure your cover is a winner and doesn’t scream that you self-published your book.

4) The real work is after the book comes out. You must understand that whether you self-publish or go the route of having a traditional publisher, you, the author will do all the work to get publicity for your book.  Whatever your publisher does for you is a bonus—do not expect very much.

Click here for the full interview: http://tobtr.com/s/1153524

Some additional author resources I recommend:

  • Publishing Confidential; How to get a non-fiction book deal by Author Paul B. Brown
  • From Entrepreneur to Infopreneur by Stephanie Chandler
  • Get Known Before the Book Deal by Christina Katz
  • The Authors Guild http://www.authorsguild.org/

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal, Entrepreneur and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com.  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

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The 5 Most Important Entrepreneurial Lessons I’ve Learned in Business

One of the great things about having a small business is that you get the opportunity to learn every day.  Hopefully you are not learning too many expensive lessons. I thought it would be helpful to share a few important lessons that I have learned over my years in business so that you can benefit from my mistakes.  Now, there are plenty more where these came from, but here’s what I would call my top 5 entrepreneurial lessons.

Be early; On time is already late. You need to be 15 minutes early everywhere you go.  If you are going to a networking event, the cocktail hour is the event for you.  Once the event starts you can only network with the 9 other people at your table. If you have an appointment and you only give yourself enough time to show up right on time you are asking for something bad to happen. There could be traffic or you could have a tough time parking or maybe you’re not sure of exactly where the office building is located. Being late is deadly when making a sales call.  Always be early.

Don’t take a “NO” from someone who can’t say “YES”. Gatekeepers are there to protect the time of the big boss.  Do everything you can to get to the decision maker, but be respectful about it. No one responds well to being talked down to. My favorite technique is to say, “I’m returning their call.”  Many times mid-level managers or gatekeepers will try to block you. Make sure you have a relationship with more than one contact at a company you are targeting.  If you can, turn the gatekeeper into a friend. Give them some attention and try to make a personal connection. When you are successful, they’ll help you get to the people you really want to talk to you.

Never start work without a signed contract. As small business owners, sometimes we are so enthusiastic that we’ll take people at their word and start work before we get a signed agreement.  I have even delayed a vacation on someone’s word – thinking I needed to be around to do work – on a contract which never materialized. Be willing to talk to everyone, but do not spend on money on inventory and materials, and certainly don’t change your travel plans until you have a signed contract and a deposit.   

Always know your next hire. I once had a mentor tell me that even your best employees will leave you someday, and when you least expect it. You should always have a Plan B person in mind that you would bring in for every key position in your small business.  

Always know how much profit is in every deal. As small business owners we have a tendency to focus on revenues—which is important, but I would much rather you focus on profits.  I believe that if a deal is not making you money it doesn’t make much sense or cents. You should know how much money you’re making on every sale or contract.  There will be times early on in your business when you need to do work at cost so that you can get a certain client on your roster, but don’t make a habit of doing that.  Also make sure you calculate a percentage of your overhead and administrative costs in your pricing as well.  Every customer should pay a percentage of what it costs you to run your business.

Do you have any lessons to share about what you’ve learned in business? Please leave a comment.

Melinda Emerson, known to many as “SmallBizLady,” is a Veteran Entrepreneur, Small Business Coach and Social Media Strategist who hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs. #Smallbizchat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business. Her first book Become Your Own Boss in 12 Months was released in March 2010.

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