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Tag Archives: how to participate in smallbizchat

How to Get Started on Twitter

by Melinda Emerson on June 21, 2011 in Ask Smallbizlady, Branding & Marketing, Customer Service, featured, How to Start, Social Media, Technology

Using Twitter is a great way to start building your online brand. If you can send a text message, you can tweet. You can only communicate using 140 characters on Twitter, but if you want people to Retweet (RT) or share your content, you should cut your tweets down to 125 characters. Here a few quick rules: Listen first, then engage with people directly, then start sharing articles of interest to attract your target audience. Once you establish relationships on Twitter you can then start writing your own blog and tweeting your original content.

Decide what you wish to accomplish before using Twitter. Are you trying to establish your expertise, looking for a new work opportunity or simply want to connect with others who share a special interest or expertise?
Figure out who your target audience is and where these folks hang out online. (You want to be as specific as possible in targeting your efforts.)
Establish your own website. It does not make sense to use social media if you do not have a place to drive traffic, like your own website.
Developing a list of 3-5 blogs or websites. It’s a good idea to develop a daily habit of going out to a few websites and finding content to share on twitter
Remember that social media marketing is a marathon, not a sprint. You will get out of it what you invest in it.

5 steps to Establishing Your Twitter Account:

Set up an account
Enter your profile information & photo
Find your friends
How to follow someone
How to post messages

Step 1: Set up an account

Go to http://twitter.com and click the big green “Get Started – Join!” button.
On the resulting screen, enter the username you want, your desired password, your email address and complete the spam checker
About your username:
- Use your whole name, nickname, name of your business or a description of your service, examples @comcastcares @jenny55 @bizsavvymom @smallbizlady

Step 2: Enter your profile information

Your profile information is important. If you want people to want to connect to you, you’ll need to tell them a little bit about yourself. Try not to write anything scary or silly; or too personal. You need just to explain your expertise and/or interests. And your location should be a larger city nearby.
Log into Twitter, and click on the ‘Settings’ link at the top of your Twitter homepage.
The ‘Account’ tab of the ‘Settings’ section includes a text box that lets you input a 160-character blurb about yourself, along with a link to your website.
The ‘Picture’ tab lets you upload a picture to your profile. It is best to post a smiling picture of yourself

Step 3: Find your friends

There are a few simple ways to find people to follow on Twitter:
Click on the ‘Who To Follow’ to search for people who Twitter suggests you follow.
Invite from other networks will search your email address books (aol, hotmail, gmail etc.) to see if anyone has associated any of those addresses with a Twitter account.
Invite by email is a way to invite your friends to join Twitter through email.
Search tab allows you to search for new people to follow. You can mimic this function by using http://search.twitter.com.
You can search for the city where you live to find other users in your area. Enter your industry to find business peers. Enter your hobbies to find people with shared interests. The potential list is endless.

Step 4: How to follow someone

You can log in twitter from anywhere, you can use desktop applications, or you can connect from your phone.
To follow someone
- Hover over their @username, click link, read their bio & recent tweets. If they seem interesting, hit follow

Step 5: How to post messages

To post a regular message
Just type it into the box that says “What are you doing?” and hit the ‘update’ button below
To send an open message
When sending an open message to someone publicly, type “@” followed by their username, then the message. Here’s an example:
encouragement4u @smallbizlady How did you overcome your biggest business challenges? Check out these stories! http://budurl.com/eqbx

Send a Direct-message

To send a private direct message to someone, type “d” then a space and then their username. So, to send me a direct message you would type “d @smallbizlady That was a great #smallbizchat on Twitter last night!”
Note: you can only send direct messages to people who you follow, and who follow you back.

How to Retweet or RT someone else’s message

If you like what someone says, and want to show your followers that message.
Copy the tweet (not username), then hit grey arrow to reply, add ‘RT’ before the @username Put one space after @username & paste original tweet. If it is too long, You can edit, but only for space. Here’s an example of a Retweet:
Holly_Hanna RT @smallbizlady 32 Tips to make online customers love you –http://tinyurl.com/op9bbk (this is really well done)

Quick Twitter Tips

Remember to click your @username to see messages/tweets folks are sending to you openly.
Remember to Follow your Followers
Under your username & photo click followers to see who followed you and decide to follow back or not. When you have time its nice to send a thanks for the follow note.
Now you are ready to get started. Welcome to Twitterverse!

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Ask @SmallBizLady: How can I get my kids to “buy in” to my business?

by Melinda Emerson on June 10, 2011 in Ask Smallbizlady, Business Inspiration, Mompreneurs, Your Small Business

Here’s the answer:

Every Friday, I answer your small business questions in a video blog segment called Ask Small Biz Lady.

This week, we are taking on the question: How can I get my kids to “buy in” to my business?

If you want to get your family to support your business follow these steps:

Communicate with them and teach them what you do.
Don’t be afraid to put even the little ones to work; Get them a job in the business
Share your ideas and ask for their feedback
Everyone loves to be asked for advice, so you can’t go wrong there.

If you have a question for Melinda Emerson, Small Biz Lady, leave a comment on this blog using the contact us page or send me a note on Twitter @smallbizlady, on Facebook at www.facebook.com/smallbizlady or you can hit me up on www.linkedin.com/in/melindaemerson

I’m always here as a resource.

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The Minority Entrepreneur Accelerator Program Could Be Your Answer

by Melinda Emerson on June 8, 2011 in Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, BYOB2011, Cash Flow & Finance, Customer Service, featured, Grow Your Business, My Recommendations, Social Media, Technology, Your Small Business

Comcast Interactive Capital, the venture capital affiliate of Comcast Corporation, one of the world’s leading media, entertainment and communications companies, today announced that is has partnered with DreamIt Ventures (“DreamIt”), the leading technology accelerator for entrepreneurs, to provide seed funding, training, mentoring and other benefits to five minority-led startups through DreamIt’s accelerator program. The partnership with DreamIt, entitled the Minority Entrepreneur Accelerator Program (MEAP), is Comcast Interactive Capital’s first investment initiative from the $20 million fund created by Comcast as part of the NBCUniversal transaction that is committed to expanding opportunities for minority entrepreneurs.

Comcast Interactive Capital and DreamIt are now accepting applications and will select five minority-led startups to participate in DreamIt’s three-month accelerator program taking place in Philadelphia this fall. The deadline for applications is July 8^th and the program will commence on September 9^th.

Kerry Rupp, Managing Director of DreamIt, said, “We are thrilled to have Comcast Interactive Capital as a partner and are looking forward to working with them. DreamIt is proud to provide assistance and opportunities to help entrepreneurs grow, and we know that Comcast will provide invaluable expertise and partnership to this process.”

MEAP will provide minority entrepreneurs with the opportunity to engage in an intensive, company-building experience. Applicants who are accepted into MEAP will be a part of DreamIt’s broader Fall 2011 initiative in Philadelphia and will be offered the opportunity to learn from, and be mentored by, recognized experts in marketing, brand building, business development, financial modeling, business plans, distribution and customer acquisitions. In addition, they will be provided with office space, working alongside the other startups selected and be provided with donated legal, accounting and administrative help. At the end of the three-month period, the startups will have the opportunity to pitch to venture capital and angel investors at a demo day in Philadelphia to secure further funding to create a sustainable business.

For details on how to submit an application for the Comcast Minority Entrepreneur Accelerator Program, please visit the DreamIt website atwww.dreamitventures.com/about/Comcast-MEAP.php.

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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Should I put my picture on my business card?

by Melinda Emerson on May 20, 2011 in Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, BYOB2011, Customer Service, Grow Your Business, My Recommendations, Q & A Interview, SmallBizChat, Solopreneurs, Your Small Business

Ask @SmallBizLady: Should I put my picture on my business card?

Every Friday, I answer your small business questions in a video blog segment called Ask Small Biz Lady. This week, we are taking on the question: “Should I put my picture on my business card?”

Here’s the answer: http://www.youtube.com/watch?v=OKXIfQM-Kn4

If you are a solopreneur or a brand of one person with a business you can use your picture on you business card. Particularly if your business involves visual branding such as photography, make-up artist, stylist it could make sense to use your photo on your business card to promote your business. It could also work will for speaking and coaching businesses, financial services or if you a real estate agent. You just need to have a reason for using your photo on your business card.

For the record, I do not use my photo on my business card. My book is on my business card instead.

I’m always here as a resource.

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Who’s On #SmallBizChat – February 2011

by Melinda Emerson on February 2, 2011 in SmallBizChat

Each week as Smallbizlady, I conduct interviews with small business experts on my weekly Twitter talk show #SmallBizChat. Here are the upcoming guests for February 2011…

February 2nd – How to Get Your Email Under Control with Marsha Egan @marshaegan
February 9th – Legally Protecting Your Brand with Aurelia Mitchell Durant, Esquire @BrandProtectors
February 16th –Working Successfully with Your Spouse with Angela Belford @angelabelford
February 23rd - How to Harness the Power of Emerging Technologies to Grow Your Small Business with Phil Simon @philsimon

Follow @SmallBizChat on Twitter for the latest updates and links to the TweetGrid for all shows.

For instructions on participating in SmallBizChat, click here.

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What is Coming up in March on #Smallbizchat on Twitter?

by Melinda Emerson on February 26, 2010 in Grow Your Business, My Recommendations, SmallBizChat, Social Media, Your Small Business

#SmallBizChat is a weekly conversation on Twitter where emerging small business owners can get answers to their questions. If you have a Twitter account join us every Wednesday from 8-9pm Eastern Time.

If you don’t have a Twitter account, not to worry. a Q&A interview with my #Smallbizchat guest is posted on this blog every Thursday morning. Subscribe to this blog to have it sent directly to your inbox.

If you’re new to Twitter, here’s how to participate in #SmallBizChat: http://bit.ly/S797e.

The transcript from every chat is available through the #Smallbizchat community. Just hit the silver “transcripts” button under the video in the right hand column of this blog to sign in. Remember, once you develop a login you have access to all the transcripts.

Who is on #SmallBizChat in March?

March 3 @ErikVonk President, BOTH How to be in business for yourself, but not by yourself

March 10 @Bizsavvymom Malika Duke on Social Media Selling Strategies

March 17 @Colleendebaise Small Business Editor, Wall Street Journal Starting a Small Business in this Economy.

March 24 @Skydiver HARO founder Peter Shankman On How to Launch a Product Online.

March 31 Special guest host Mike Michalowicz @TPEntrepreneur interviews Melinda Emerson @Smallbizlady on How to Go From Corporate to Small Business Ownership

March 31 On SmallBizRadio we have Editor, SmallBizTrends.com - Anita Campbell on The Future of Small Business in America. Join us on Wed at 1pm ET on #BlogTalkRadio

Leave a comment and let me know what topics YOU would like to see covered on #SmallBizChat.

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog www.succeedasyourownboss.com.

Melinda Emerson, known to many as “SmallBizLady,” is a Veteran Entrepreneur, Small Business Coach and Social Media Strategist who hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs. #Smallbizchat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business. Her first book Become Your Own Boss in 12 Months is out in March 2010.

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Best of Melinda Emerson’s #SmallBizChat Interviews in 2009

by Melinda Emerson on December 28, 2009 in Business Inspiration, How to Start, Mompreneurs, My Recommendations, Pink Slip Entrepreneurs, SmallBizChat, Solopreneurs, Telesummit, Women in Business, Your Small Business

My interview with Sherri Garrity on how to quit a job to start a business:

Sherri is the founder of Corporate Fugitive. Her company provides business coaching to aspiring entrepreneurs and business owners who want to go from overwhelmed to extraordinary. In 2007, she walked away from a successful marketing career to start her own consulting business. Contact her on Twitter @SherriGarrity or at http://www.corporatefugitive.com

http://succeedasyourownboss.com/09/2009/how-to-quit-a-job-to-start-a-business/

My Interview with Christina Katz on how to develop a platform for your small business:

Christina is the author of Get Known Before The Book Deal; Use Your Personal Strengths to Grow an Author Platform and Writer Mama, How to Raise a Writing Career Alongside Your Kids for Writer’s Digest Books. She has written hundreds of articles for national, regional, and online publications, presents at publishing events around the country. Find Christina on Twitter at @thewritermama or at: http://christinakatz.com/

http://succeedasyourownboss.com/12/2009/how-to-develop-a-platform-for-your-small-business/

My Interview with coach Elizabeth Barbour on 5 Ways to Shift from Tired to Inspired in Business:

Elizabeth Barbour’s company is The Inspired Entrepreneur. She is a small business coach who serves as a catalyst for entrepreneurs to take inspired action and create extraordinary results in business and in life. Her four core values are community, celebration, spirituality and self-care. Find Elizabeth on Twitter @CoachElizabethB Visit www.ElizabethBarbour.com.

http://succeedasyourownboss.com/09/2009/5-ways-to-shift-from-tired-to-inspired-in-business/

#SmallBizChat Live Telesummit Recap (Part 1)

In November 2009, we presented the first annual #SmallBizChat Live Telesummit. This blog post recapped three key points that each expert shared with us. The four experts highlighted are:

Mike Michalowicz talked about using social media a build your business. Mike aka @TPEntrepreneur is a small business expert and author of Toilet Paper Entrepreneur. For more information, please visit toiletpaperentrepreneur.com

Karyn Greenstreet talked to us about mastermind group best practices. Karyn aka @kgreenstreet is a self-employment expert who runs thesuccessalliance.com. Her website has all the resources a business owner needs to start or run a mastermind group.

Dr. Mel Gravely talked about how to retool your business in tough times. Mel aka @melgravely is the founder of the Institute for Entrepreneurial Thinking, the leading think tank on issues related to business development. For more information, please visit entrethinking.com .

Tim Berry talked about Managing Cash Flow in a Tough Economy. Tim aka @Timberry is president and founder of Palo Alto Software the makers of Business Plan Pro, and founder of bplans.com. He’s the author of The Plan-As-You-Go Business Plan, Entrepreneur Press.

http://succeedasyourownboss.com/11/2009/smallbizchat-live-telesummit-recap-part-1/

#SmallBizChat Live Telesummit Recap (Part 2)

Here’s the recap of three key points that each expert shared with us.

Allyson Lewis talked to us about getting more out of your day as a business owner. Allyson is a business coach whose focus is on productivity. Her book, The 7 Minute Difference, grew out of the workshops she has been teaching for years. Contact her on Twitter at @allyson7minutes or visit Seven Minutes Inc.

Michelle Villalobos talked to us about turning contacts into contracts. Michelle is a business turnaround expert who teaches busy entrepreneurs how to improve their sales. Reach her on Twitter at @mivi or visit MichelleVillalobos.com.

Paul B. Brown spoke with us about becoming a published author to build your business. Paul is a long-time contributor to the New York Times and author of more than two dozen books, including the international best-seller Customers for Life. He is the author of Publishing Confidential: What it really takes to land a non-fiction book deal.

Lisa D. Sparks taught us how to become email marketing rock stars. Lisa is an email marketing expert with nine years of experience developing and implementing marketing campaigns for small business owners. Reach her on Twitter @lisadsparks or visit lisadsparks.com

http://succeedasyourownboss.com/11/2009/smallbizchat-live-telesummit-recap-part-2/

We have had a great time doing #smallbizchat interviews weekly, and we hope you enjoy these recaps. If these interviews have been helpful join us every Wed 8-9 ET for #smallbizchat on Twitter. We have lots if great small business resources coming in 2010. The goal of #smallbizchat is to end small business failure and reduce the learning curve of small biz owners as they start a grow their small business.

How to participate in #SmallBizChat: http://bit.ly/S797e

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:

Melinda Emerson “SmallBizLady” is a Veteran Entrepreneur, Small Business Expert and Social Media Coach who hosts #smallbizchat on Twitter. #Smallbizchat is the trusted Twitter resource to discuss everything entrepreneurs need to know about launching and running a profitable small business. Melinda’s first book, Become Your Own Boss in 12 months; A Month-By-Month Guide To a Business Than Works! is scheduled to be released by Adams Media in March 2010.

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What is a Twitterchat?

by Melinda Emerson on November 30, 2009 in How to Start, Mompreneurs, Pink Slip Entrepreneurs, SmallBizChat, Social Media, Solopreneurs, Your Small Business

What is a Twitterchat? Anyone can use Twitter, but you really are not part of the online community until you have spent some time on a Twitterchat. This post will explain the fundamentals of a Twitterchat.

A Twitterchat is simply an organized group chat that takes place using the Twitter platform. Twitterchats are organized events that occur at a set time. Example: #smallbizchat occurs on Wednesday evenings from 8 to 9 PM Eastern. To participate, you just need to be using Twitter at the assigned time.

What is a Hashtag? A hashtag “#” also known as the “pound sign” always starts with the symbol and then your special word or topic. Mine is # smallbizchat. Hashtags allow you to isolate a conversations using Twitter. The use of a hashtag is how other participants follow the discussion. Participants use an assigned hashtag (say, #smallbizchat) at the end their tweets during the discussion.

People typically use TweetChat.com and Tweegrid.com to participate in #smallbizchat.

You can use regular Twitter to participate in a chat. All you need to do is answer the questions and be sure to use the #hashtag at the end of each answer. I would not advise doing it this way however, the point of participating in a Twitterchat is to interact with the other participants.

What is the format of a Twitterchat? Here are some common formats for chats that I’ve seen:

freeform discussion- there’s a general topic and everyonejumps in and starts chatting
structuredagenda- the host asks questionsand gives participantsa set period oftime to answer
featured guest - guestoffers advice oranswers questionsposed bythe host and the audience can chime in too. (#smallbizchat uses this format)

How do Twitterchats operate? Often the chat organizer or host will set ground rules at the beginning. Typical ground rules might include:

The first 10 minutes are for introductions and announcements
No pitching your business until the last 5 minutes
Never hijack the chat– take irrelevant discussionsoffline

How do I find out what Twitterchats are taking place? There are more than 60 Twitterchats on twitter each week. There are also some that meet less frequently. Some of the most popular chats include #journchat (for journalists and PR folks on Monday nights) #gno (girls night out on Tuesday nights) #brandchat (for branding tips on Wed mornings) #smallbizchat (for small business info on Wednesday nights) #blogchat (all about blogging on Sunday nights).

There are two major calendars that track twitterchats:

Twitter Party Guide
For a good calendar andschedule of weekly twitterchats check out this Google link: http://spreadsheets.google.com/ccc?key=0AhisaMy5TGiwcnVhejNHWnZlT3NvWFVPT3Q4NkIzQVE&hl=en

How to participate in a Twitterchat? You must have a twitter account. Use the calendars to select a chat you want to participate in.

Each week I release a custom tweetgrid link through my @smallbizlady account on Twitter with the topic to make it easy for my followers to join #smallbizchat.

If someone goes on Tweetgrid.com directly they need to select party mode and manually put in the hashtag for the twitterchat they wish to follow. The great thing about tweetgrid is that it has three columns which allow you to see everything going on real-time.

Tweetchat.com is much simpler to use. You login with your Twitter information and just put in the #hashtag and you will immediately start to see the conversation in that #hashtag.

Check out this link for more information on: How to participate in #SmallBizChat: http://bit.ly/S797e

Tell me about your favorite Twitterchat or if you have ever participated in #smallbizchat tell me what you like about my weekly Twitterchat.

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog www.succeedasyourownboss.com.

Melinda Emerson “SmallBizLady” is a Veteran Entrepreneur, Small Business Expert and Social Media Coach who hosts #SmallBizChat on Twitter. #SmallBizChat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business. Melinda’s first book, Become Your Own Boss in 12 months! A Month-by-Month Guide to Start a Business that Works! is scheduled to be released by Adams Media in Feb 2010.

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#SmallBizChat Live Telesummit Recap (Part 2)

by Melinda Emerson on November 13, 2009 in Before You Start, Business Inspiration, Cash Flow & Finance, Grow Your Business, Mompreneurs, Pink Slip Entrepreneurs, SmallBizChat, Social Media, Solopreneurs, Telesummit, Women in Business, Your Small Business

(Dear readers: this is the second part of a two part post. Click here to see part one.)

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. This past week, I presented the first annual #SmallBizChat Live Telesummit. The goal was to give the audience the information to create a new plan for their business in 2010. After nearly a year of communicating in writing on this blog and using Twitter, LinkedIn and Facebook, I wanted to interview small business experts over the phone. I also wanted our followers to have access to some experts who do not use Twitter, but who have fantastic information to share. In today’s blog post, I have prepared a recap of three key points that each expert shared with us.

Allyson Lewis @allyson7minutes is a renowned motivational speaker and business coach whose focus is on productivity, specifically developing systems to change your life. Her book, The Seven Minute Difference, grew out of the workshops she has been teaching for the past five years. For more information, please visit Seven Minutes Inc. Allyson talked to us about getting more out of your day as a business owner.

Here are Allyson’s key takeaways:
1. Use a daily written plan of action. The average adult has a 7 minute attention span. Take 7 minutes to write down your top priorities for the day. Regain your passion by doing what is most important to you.
2. Get 7-8 hours of rest a night. Stop watching late night TV and sacrificing a good night’s rest.
3. She introduced the 5 before 11am rule. Allyson advises us all to make an exhaustive list of everything in our personal lives and business lives that needs to get done. Then she suggests tackling 5 tasks per day before 11am, if that’s too tough try do 5 a week. Just get rid of the list.

Michelle Villalobos @mivi is a business turnaround expert who teaches busy entrepreneurs how to improve their sales approach through networking skills, personal branding and word-of-mouth marketing. For more information, please visit MichelleVillalobos.com. Michelle talked to us about turning contacts into contracts.

Here are Michelle’s key takeaways:
1. Reframe the typical “elevator pitch” into an “elevator teaser.” Instead of a rapid fire 30 second commercial that describes everything you do, find the core of what you do and develop a tagline that encompasses your entire brand (if you can). Done properly, it will elicit the follow-up question, “that sounds interesting, tell me more.” One therapist who helps people get over their fears and anxieties described herself as “the couchless therapist,” which makes people want to know more.
2. Business card etiquette – Avoid “premature solicitation” – which is the act of handing out business cards before even saying hello. When you give someone a business card, it is all about timing. Your goal is to develop rapport and to connect with someone. The time to exchange business cards, more appropriately, is after interaction.
3. Follow-up is important. Michelle suggests offering a free newsletter signup to people in a follow-up email. And in the monthly newsletter have valuable tips and info, all focused on the needs of the customers.

Paul B. Brown is a long-time contributor to the New York Times and author of more than two dozen books, including the international best-seller Customers for Life. He is the author of Publishing Confidential: What it really takes to land a non-fiction book deal. Paul spoke with us about becoming a published author to build your business.

Here are Paul B. Brown’s key takeaways:
1. Once you have book idea, the first thing to do is to try developing an outline for the book, and then writing 2-3 sample chapters.
2. The title of your book should tell people exactly what your book is about. Do not be afraid to talk to potential readers about the book topic to get the right words to use in your book title.
3. A book proposal is what you need to approach an agent or editor to pitch your book. It’s fine to send a query letter first, but if there’s any interest, the next request will be to send a book proposal which is typically a 30-page document. Start working on the proposal before sending query letter, so that you can respond to interest.
Paul made a special offer to Telesummit participants – he will give out a copy of a book proposal that sold. You should email Paul at paulbbrown@aol.com and use “Melinda’s Telesummit” in the subject line. His offer ends 11/13/09 at 5pm Eastern.

Lisa D. Sparks @lisadsparks is an email marketing expert with nine years of experience developing and implementing marketing solutions for small business owners. Lisa taught us how to become email marketing rock stars. For more information, please visit lisadsparks.com

Here are Lisa’s key takeaways:
1. Typical open rate on email marketing is 22%. Be sure not use language in your emails that are triggers for spam filters such as: FREE, space available, special offer, only today, !!!, and ???
2. You should have multiple ways to build your email list for your business. Using an email sign-up for your newsletter/blog on multiple pages of your website is one strategy. You can also offer a special report in exchange for an email address. Conducting free monthly conference calls is another great technique to build your list. When you go to a networking function, be sure to ask someone who gives you a business card if you can add them to your mailing list.
3. Develop an editorial calendar for your e-newsletters and all of your auto-responders. Consider writing a year’s worth of e-newsletters all at once. Email should not be the only way that you communicate with your list – using video and/or audio and are nice ways to break it up.

If you missed the SmallBizChat Live Telesummit, do not worry! We are editing and packaging the calls to make them available shortly… so stay tuned.

I hope that after you read what these experts had to say, you will be ready to tackle 2010 with some inspiration and new tricks up your sleeve. Being in business is a spiritual marathon. Hang in there.

My co-host Cathy Larkin @cathywebsavvyPR and I presented the 1st Annual SmallBizChat Live Telesummit because it is our mission to end small business failure. We will be back November 2010 to do this again.

Please follow us at @smallbizchat and join us for #SmallBizChat every Wednesday from 8-9pm Eastern on Twitter. #SmallBizChat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business.

How to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

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#SmallBizChat Live Telesummit Recap (Part 1)

by Melinda Emerson on November 9, 2009 in Business Inspiration, Cash Flow & Finance, Grow Your Business, Mompreneurs, Pink Slip Entrepreneurs, SmallBizChat, Social Media, Solopreneurs, Telesummit, Your Small Business

(Dear readers: this is the first part of a two part post about SmallBizChat Live Telesummit. Part two will post on Friday, November 13, 2009.)

Mike Michalowicz @TPEntrepreneur kicked off our Telesummit. Mike is small business expert who is known as the Toilet Paper Entrepreneur. For more information, please visit toiletpaperentrepreneur.com Michalowicz talked about using social media a build your business.

Here are Mike’s key takeaways:
1. Use a 4 to 1 ratio in your content posted on social media sites. Only promote yourself once in every four times you communicate. Always seek to add value to your audience.
2. Take a non-traditional position to stand out among other experts in your field.
3. Blogging and participating in forums is a great strategy, but using Google ad words can be effective as well.

Karyn Greenstreet @kgreenstreet was our second guest. She’s a self-employment expert who runs thesuccessalliance.com. Her website has all the resources a business owner needs to start or run a mastermind group. Karyn talked to us about mastermind group best practices.

Here are Karyn Greenstreet’s key takeaways:
1. Being involved in a mastermind group is something successful entrepreneurs do.
2. Think about the other skills you need in your business when you want to recruit members to start a mastermind group. Mastermind groups are typically four-to-ten people.
3. Develop set procedures for how your group will operate and get all participants to sign the agreement. Using an agreement is one of the best ways to get participants to commit to the terms and then fully participate.

Dr. Mel Gravely @melgravely kicked off day two of the Telesummit. Mel is the founder of the Institute for Entrepreneurial Thinking, the leading think tank on issues related to business development. For more information, please visit entrethinking.com Mel talked about how to retool your business in tough times.

Here are Dr. Gravely’s key takeaways:
1. It is more important than ever to focus on your niche market and your value proposition. Gone are the days of the generalist consultant.
2. Do not launch any new marketing initiative that you can’t afford to keep up for at least a year.
3. Business shouldn’t always be a struggle. If you have been struggling in your business for more than four years, and it’s never been profitable; it might be time to move on from that business or that business model.

Tim Berry @Timberry is president and founder of Palo Alto Software the makers of Business Plan Pro, and founder of bplans.com. He’s the author of The Plan-As-You-Go Business Plan, Entrepreneur Press. Tim talked about Managing Cash Flow in a Tough Economy.

Here are Berry’s key takeaways:
1. Make sure you know how your clients process invoices. When you can, build a relationship with someone in accounts payable. When evaluating a deal with a major corporation, make sure you’ve got enough cash reserves to wait on your money, or don’t do the deal.
2. Would you walk a city-block blindfolded? Well that’s what is it like to run a business without up-to-date financial statements. You must have a current statement of cash flow, profit & loss statement, and a balance sheet every month.
3. Do not use your line-of-credit to finance marketing efforts to generate sales. Use you line of credit of finance business you have already won.

(NOTE: This is part one of the #SmallBizChat Live Telesummit recap. Part two will post live on Friday, November 13, 2009.)

If you missed the SmallBizChat Live Telesummit, do not worry! We are editing and packaging the calls to make them available shortly… so stay tuned.

How to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

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How to Become a Family First Entrepreneur

by Melinda Emerson on August 27, 2009 in Before You Start, My Recommendations, SmallBizChat

Each week as SmallBizLady, I conduct interviews with small business experts that could benefit my audience. This is excerpted from my #smallbizchat interview on Twitter with @MarcWarnke. He’s the author of ONO, Options Not Obligations Family First Enterpreneur. Marc has had some incredible life experiences as a result of his entrepreneurial successes. He was able to semi-retire for three years as his first son grew, but he is now back at it, with his first book. Marc decided he wanted to teach others about entrepreneurism, and ONO is the result of that decision. For more info www.familyfirstentrepreneur.com

Smallbizlady: What is ONO about?

Marc Warnke: ONO is the acronym for Options Not Obligations. It challenges readers to enrich their personal lives by rethinking their financial lives. ONO teaches a wealth creation lifestyle that focuses on making a difference first and creating profit second.

Smallbizlady: Why did you write ONO?

Marc Warnke: Sharing my knowledge and teaching the concept of family first entrepreneurism is part of my self-defined higher purpose in life. I wanted everyone to have the opportunity I have of being able to spend less time in the pursuit of wealth and more time with the people they love.

Smallbizlady: You call yourself a family first entrepreneur. What does that mean?

Marc Warnke: A Family First Entrepreneur is simply someone with an entrepreneurial mindset who keeps his or her family first. Family First Entrepreneurs make business choices based on the potential impact they will have on their families first, and on business profitability second.

Smallbizlady: What is the first step to creating options, not obligations?

Marc Warnke: The first step is envisioning what you would want to be doing with your life if money had no bearing on your decisions. That is your higher purpose. Write your own eulogy. What would you want said about you at your funeral? (Hint: there would be no mention of your net worth) Create a financial plan through entrepreneurism that will allow you to accomplish your higher purpose. Begin with the end in mind.

Smallbizlady: Talk about a few other main points in your book.

Marc Warnke: ONO teaches readers how to preserve and create their number one asset, Time. Kids spell love, T-I-M-E. We only have 936 weeks with our children in the home. Don’t sacrifice your time in pursuit of wealth. You don’t have to have a ton of money to have options. It breaks down to the simple principle of saving and investing.

Smallbizlady: Where should you start if you are interested in entrepreneurism?

Marc Warnke: Find something that you enjoy doing and find a way to make money at it. Good transitions start with good decisions based on an intended outcome. Evaluate your goals with the “Ready, Aim, Fire!” decision making process that I talk about extensively in my book. Don’t be afraid to ask for guidance. Find mentors, ask questions, never stop learning. Don’t reinvent the wheel. Find a system that is working and imitate it. Like I say in ONO, “Imitation, Not Innovation.”

Smallbizlady: Is it harder to become an entrepreneur in this struggling economy?

Marc Warnke: Entrepreneurism is actually growing as a whole across America. People are seeing the need to take their financial future into their own hands. When people are struggling, their instinctual will to survive kicks in. For many, entrepreneurism has become the solution to their survival.

Smallbizlady: How do I keep family first when I am crazy busy?

Marc Warnke: It takes work. Start by keeping certain parts of every day and week sacred with your family. I eat 3 meals a day with my wife and kids. I also shut off from my business, no matter what, from 5 to the kids’ bedtime. Weekends are family time as well. Time with your family will not only show the love that every child needs to see, it will also rejuvenate you as well.

Smallbizlady: You talk a lot about spirituality. Why do you feel that it is important in business?

Marc Warnke: A misunderstanding of what one is in control of leads to stagnation because it locks you into shame of the past or fear of the future. Clean and clear spirituality in your business life lends serenity to your family life. Spiritually in business allows for a clear sense that the only two things you can control are your choices and behaviors. Please be clear that I’m endorsing a spiritual life and have no agenda with your religious life.

Smallbizlady: Which is more important when building net worth, income or spending habits?

Marc Warnke: Spending. It’s not about how much you make, it’s about how much you save and invest. American families are threatened, not by an income problem, but by a spending problem. The key is to understand your needs vs wants and to have a powerful reason to stick to a spending strategy, like time with your family.

If you found this interview helpful, join us on Wednesdays 8-9pm ET follow @SmallBizChat on Twitter.

How to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

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How to Participate in #Smallbizchat

by Melinda Emerson on July 21, 2009 in SmallBizChat, Social Media

What is #SmallBizChat? It is a weekly interactive talk show on Twitter for small business owners. It takes place every Wednesday from 8-9 pm eastern time. Participants and guests type answers to questions from the host, using the social media site Twitter. The focus of #SmallBizChat is to help business owners succeed as their own boss as they start and grow their small businesses.

For info on the upcoming Week’s chat and a link to the current Tweetgrid (see below for explanation), follow @SmallBizChat on Twitter.

Getting Started on Twitter

First, you need a Twitter account. For details on Getting started on Twitter click this link http://succeedasyourownboss.com/06/2009/getting-started-on-twitter/

It’s a good idea to follow our Twitter account @SmallBizChat. Each week, we post a series of tweets about our guest and the topic for the week.

Terms you need know before we get started

Hashtag- The # symbol in front of any word creates a hashtag. #SmallBizChat is a hashtag. Hashtags are used on Twitter to track information on a specific topic. Click it, and it will take you to the most recent conversation on that topic. In Twitter, you can put a #hashtag in the search box, and see what folks are saying about that tag at that moment too.
Tweetchat- is a Twitter talk show, using text messages on Twitter to interact with a weekly guest on a specific topic – using a #hashtag to help my people follow the same conversation.
Tweetgrid.com -a third party website tweetgrid.com which allows you to participate in a live tweetchat using three columns
Tweetchat.com- a third party website tweetchat.com which allows you to participate in a live tweetchat using one column

There are many options to participate in our live chat:

Using Tweetgrid for our Chat:

On Wednesdays, we put out a custom link to Tweetgrid.com making the chat easier to follow. Consider following our Twitter account @SmallBizChat for details on upcoming chats and links to each week’s TweetGrid.

By using the link, This mode automatically puts the #SmallBizChat hashtag on each tweet sent out in the chat. It allows other participants in the chat to see your comment as well.

Click this link for example of tweetgrid http://is.gd/1yu6j the far right column is where you can see anyone’s comments in the chat. The center column shows this week’s guest and the host comments. You can use the far column for you own twitter account just put @ your twitter name and hit search.

You’ll notice above you username is a #hashtag box, which should say #SmallBizChat – if it doesn’t, please add it there, so that it adds that tag to each tweet you send.

In the center at the top of the page, you will see a box labeled Tweet, and below it one that says user: and pass: Fill out the lower two boxes with your username (without the @ symbol) and password. Putting your password into any program can be a risk, but this program has a good reputation.

To reply to a tweet, hover over it, and hit the left-facing blue arrow, type your information and then hit reply. To RT or retweet something, also hover over the tweet and click the right-facing blue arrow. Tweetgrid will RT something even if it is too long, but if you want to add anything to the comment, you may need to edit the tweet for space.

Things may move pretty fast, so to control the flow of tweets, hit the stop so that you can scroll down, just remember to hit the search to rejoin the active chat. If you forget you’ll wonder why you are not seeing any new tweets.

Near the end of the chat: In the last five minutes of the chat, the host sends out a tweet allowing people to introduce them selves, or to give a 140 character commercial, so be ready to plug your business.

The host also tweets out info on next week’s guest and topic.

After the chat: Follow the people who you found interesting, continue the conversation if warranted.

Follow @SmallBizChat. Our Virtual Assistant @YourJobMyOffice creates a transcript each week, which is usually sent out via @SmallBizChat later that evening, and the next day.

Just a Note about Chats and Twitter Troubles: Sometime Twitter’s search function is running slow, either due to the volume of people using the service, or maintenance issues. Sometimes it can take a full minute or two for a tweet you sent to show, if this is the case, we persevere. If the slowdown is long, we may try switching to a different service, such as savorchat.com or we may cancel or postpone the chat. If this is the case, be sure to watch the tweets of our host @SmallBizLady, co-host @CathyWebSavvyPR, @SmallBizChat and our virtual assistant @YourJobMyOffice for tips on what we are doing.

For more information about various chats on twitter, and how people use them, check out these links:

http://www.twitip.com/tweeting-with-your-twitter-community-how-to-participate-in-a-twitter-chat/

http://www.meryl.net/2009/05/06/list-of-twitter-chats/

http://www.meryl.net/2009/05/05/how-to-join-twitter-chats/

Info on hashtags and how they work: hashtag info/explanation" href="http://twitter.pbworks.com/Hashtags" target="_blank">http://twitter.pbworks.com/Hashtags

Look up a #hastag to find info on “what the hashtag:” hashtag " href="http://wthashtag.com/Main_Page" target="_blank">http://wthashtag.com/Main_Page

We hope this explainer page will help you join #smallbizchat each Wednesday on Twitter. Our goal is to help you succeed as your own boss as you start and grow your small business.

Good Luck!

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