Tag Archives | twitter

Blogging, & Handling Corporate Inquires & Monetizing your Online Brand.

SmallBizLadyCheck out  this quick video from the Black Enterprise Entrepreneurs Conference. Fellow blogger Jewel Figueras of http://www.JewelsFabLife.com was interviewed by LaShanda Henry creator of SistaSense blogs for entrepreneurs and the Black Business Women Online Social Network.

http://www.sistasense.tv/smallbizlady-and-jewelsfablife-talk-blogging-and-working-with-brands-part1/

We discussed blogging, handling corporate inquires and monetizing your online brand.  Enjoy!

I’m always here as a resource.
If you have a question for Melinda Emerson, SmallBizLady, leave a comment on this blog using thecontact us page or send me a note on Twitter @smallbizlady, on Facebook atwww.facebook.com/smallbizlady  or you can hit me up on www.linkedin.com/in/melindaemerson

Comments { 1 }

Enchantment by Guy Kawasaki is Worth the Read

Enchantment, Guy Kawasaki

Look for Guy Kawasaki's New Book Enchantment!

Enchantment by Guy Kawasaki is a great book for emerging small business owners. I like that Guy gives readers every trick and good idea that he knows from how to make a great impression, get customers behind your cause, and even how to resist enchantment. He says that enchantment is a process, not an event. It’s all about nurturing the long-term relationship that will generate repeat customers and create a sustainable business.

One of my favorite chapters in the book is How to Enchant Your Employees This chapter is about helping the people who work for you achieve MAP mastery, autonomy and purpose.  He’s also a huge advocate of telling people that you want them. He writes, “At the end of every day, one of the most valuable assets in your business goes home. The question is whether they will return in the morning. An enchanting boss make sure that her employees know they are valuable and they are appreciated.” This is some powerful advice.

I love the amount of research that is behind this book. It’s not just a bunch of war stories. There’s real science in here. If you follow Guy’s road map your business will be better for it.

If I could make any criticism of Enchantment it would only be that there’s too many apple “related” examples in this book—but the content is so good this is relatively minor.

Grab this book today. I loved reading it.

Melinda F. Emerson, SmallBizLady, is one of America’s leading small business experts. She is an author, speaker and small business coach whose areas of expertise include small business start-up, business development and social media marketing. As CEO of MFE Consulting LLC, Melinda develops audio, video and written content to fulfill her mission to End Small Business Failure.  She publishes a resource blog, www.succeedasyourownboss.com and hosts a weekly talk show on Twitter called #Smallbizchat for emerging entrepreneurs.  Forbes Magazine named Melinda Emerson one of the Top 20 Women for Entrepreneurs to follow on Twitter. Melinda has been featured in the New York Times, Wall Street Journal, The Washington Post, Fortune and Black Enterprise. She’s the author of the bestselling book “Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works.” She writes a column for www.secondact.com, and is an instructor for the Black Enterprise Small Business University.

Comments { 0 }

Happy Birthday #SmallBizChat

small biz chat with melinda emersonToday marks the two year anniversary of #Smallbizchat.  It’s a weekly interactive chat that I host on Twitter for small business owners. @Smallbizchat takes place every Wednesday from 8-9pm EST. It’s hard to imagine that an idea to help small business owners get answers to their small business questions has grown to such a strong community on Twitter and this blog.  I started #SmallBizChat as an online mentoring program to fulfill my mission to end small business failure.

I’m so proud to provide this resource to emerging entrepreneurs week after week.  Earlier this year, I was given a social media star award by the Philadelphia Business Journal for creating #SmallBizChat.  It was the show’s first award. One entrepreneur who is regularly on @Smallbizchat recently told me that #SmallBizChat was part of her rope team that she looks to for help with running her small business.  She’s a perfect example of the participant feedback that we hear often.

I could not do #SmallBizChat without my co-host @TaiGoodwin.  Special thanks to my first co-host @cathywebsavvypr who helped me launch the franchise.  I also have to give a special shout out to @SoniaSchenker who has pulled together our transcripts weekly since we started.

Over the last two years my team and I have had the opportunity to host top small business experts from across the world including Michael Gerber, Jill Konrath, Anita Campbell, James Tayo, Hugh McFarlane, Peter Shankman, and Tim Berry.

I am very excited that tonight for our 99th show our guest is @GuyKawasaki Author of the new book Enchantment (Penguin, 2011) and classic bestseller The Art of the Start (Penguin, 2004).  Guy is a serial entrepreneur, venture capitalist, co-founder of Alltop.com and Former Chief Evangelist of Apple.  Information on the topic and each week’s guest can be found by following @SmallBizChat and @SmallBizLady on Twitter.

You won’t want to miss our 100th show April 27th with my special guest Alan Weiss, Ph.D. @BentleyGTCSpeed author of the classic bestseller Million Dollar Consulting (4th Edition, McGraw Hill 2009). Alan has been called America’s #1 Independent Consultant. I can’t wait to learn from him!

You must have a twitter account to join @SmallBizChat.  Participants can use tweetchat.com or use TweetGrid.com to join the live chat.  For information on how to participate in #SmallBizChatclick here.

If you are not a Twitter user, a complete Q&A interview from the #SmallBizChat guest is posted every Thursday morning on Melinda’s blog at: www.succeedasyourownboss.com

If you know a small biz owner who could use some advice tell them to follow @SmallBizChat and join us every Wednesday at 8-9 ET.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 Women for Entrepreneurs to Follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs, and publishes a resource blog at: www.succeedasyourownboss.com. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months: A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

P.S. Want an “I [heart] #SmallBizChat t-shirt to help us celebrate? It’s available! for $20.00 plus s/h sizes M-L-XL-2X

 

Comments { 0 }

12 Things to Tweet About on Twitter

Twitter is a very powerful way to build a social media brand and one of the most common questions I get is, “So what should I tweet about?”  Here are four basic tips: find news articles helpful to your target audience, tweet other people’s stuff at a 4:1 ratio of your own, tweet your own helpful content, and send personal tweets so that people can get to know you on Twitter.  140 characters is a short and sweet way to communicate with your target market, network and get instant feedback.  You can develop relationships and promote your events or your business, but keep in mind it takes 7 contacts in social media to build trust, so go slowly. It’s important to avoid being seen as someone who just self promotes. Keep in mind that every tweet counts; no one cares what you had for breakfast, so don’t just tweet useless stuff

Twitter is all about Give to Get.  Most of your tweets should be helpful. Be sure to inject some personality, so that people can feel like they know you.

Here are 12 ideas for what to tweet:

1. Teach something – Highlight your area of expertise by teaching how to do something.

2. Ask for advice: The Twitterverse is great for quick responses.  You can also ask questions that encourage responses.

3. Become a Twitter news source: Announce news from your industry and local news from the city where you do business.

4. Share good information: Develop a list of 10 sites or blogs that your followers would be interested in and share links regularly. Be sure to comment on the articles before retweeting them to get the link back to you.

5. Offer free advice: Use Twitter Search www.search.twitter.com to find potential customers asking for advice in your area of expertise and then offer them help. This is a great way to build followers.

6. Create a Twitter lists:  Highlight awesome contributors in your industry.   My post on 25 Business Women To Follow On Twitter is still a major link 9 months after it was originally posted. http://succeedasyourownboss.com/07/2010/25-business-women-to-follow-on-twitter/

7. Book and product reviews: Tweet any reviews for books/products relevant to your target audience.

8. Give Thanks: Be sure to thank anyone for mentioning you on Twitter or RT’ing your posts.

9. Quotes:  Everyone loves to read a quick inspirational quote that makes them think or say me, too.

10. Market your latest offers:  Market yourself but be careful about not to be saying “Buy my stuff” too much.

11. Give Twitter luv:  ReTweet other people’s stuff. It’s a great way to widen your network, and build relationships with other professionals.

12. Be Personal- Post at least one personal Tweet every day. It will allow people to see that you are not just all about business.  I have a 5 year old and he gives me great material to tweet about.

My bottom line with Twitter:  Be real, useful and helpful. Make sure you have a good picture and sharp Twitter bio that explains how someone can hire you.  Remember, the give to get principal. It’s not all about you.  Your followers need to understand your thought leadership as well as whose stuff you like to read.   Follow everyone who follows you, unless they have no photo, no description or have locked their Twitter account.  It’s ok to repeat your tweets. I typically repeat new blog posts four times the first day of a new post.

Do you have any more secrets of using Twitter to share?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) 

Comments { 17 }

Ask SmallBizLady: How Can I Get More Followers on Twitter to Promote My Small Business

On Fridays, I answer questions on my blog in a segment called Ask Small Biz Lady, where I will post video answers to frequent questions about small business.  This week, we are taking on the question How Can I Get More Followers on Twitter to Promote My Small Business?  Click here to see my video response.

The answer is:   Follow other people, search for people who are asking questions using your keywords, Retweet (RT) other people’s content at a 4:1 ratio to your own, and participate in Twitterchats like such as #Smallbizchat every Wednesday 8-9pm ET.  By answering questions you’ll demonstrate your expertise and get noticed.  Remember the currency used in social media is value.  If you provide value consistently you will earn lots of followers.

If you have a question for Melinda Emerson, Small Biz Lady, I’m always here as a resource.

Leave a comment on this article, send a message using the contact us page, tweet me – @smallbizlady, on Facebook or you can hit me up on LinkedIn.

Comments { 1 }

Who’s on #SmallBizChat – January 2011

small biz chat with melinda emerson

Each week as Smallbizlady, I conduct interviews with small business experts on my weekly Twitter talk show #SmallBizChat.  Here are the upcoming guests for January 2011…

January 5thHow to Have Balance in Your Life as a Small Business Owner with Debi Silber @theMojoCoach

January 12thFinding and Keeping Customers Using Social Customer Relationship Management with – Howard Yermish @hyermish

January 19th How to Develop Your Sales Funnel with  Hugh McFarlane @funnelguy

January 26thHow to Use Your Google Analytics to Grow Your Small Business with Pierre DeBois @Zimana_

  • Follow @smallbizchat on Twitter for the latest updates and links to the TweetGrid for all shows.

Comments { 1 }

How To Build a Social Media Brand

One of the topics I regularly speak about as I tour the country helping small business owners is how to build a social media brand. I am often inspired by questions I’m asked to write blog posts to further answer business questions. In this case, I realized that I have already written many articles on virtues of social media and how to get started. I decided to use today’s blog post to recap my favorite posts for getting started with building an online brand. The first step in building a social media brand is starting with a marketing plan. Then you need to figure out where your customers spend time online. From there, start slowly and figure out if LinkedIn, Twitter or Facebook are the right social media network to launch your online footprint.  Plus, if you think blogging should be a part of your strategy, I threw in a three part series on blogging for business. 

How to Develop a Marketing Plan

http://succeedasyourownboss.com/09/2010/how-develop-a-marketing-plan-for-your-small-business/

Getting Started With LinkedIn

http://succeedasyourownboss.com/06/2010/getting-started-on-linkedin/

Getting Started With Twitter

http://succeedasyourownboss.com/06/2009/getting-started-on-twitter/

Using Facebook to Promote Your Small Business

http://succeedasyourownboss.com/10/2010/using-facebook-to-promote-your-small-business/

Blogging for Business Three Part Series

http://succeedasyourownboss.com/09/2009/how-to-build-a-small-business-blog/

http://succeedasyourownboss.com/09/2009/strategy-developing-a-blog-vs-website/

http://succeedasyourownboss.com/10/2009/10-ways-to-get-your-blog-to-shine/

I want to know — what’s your formula to build social media brand?

Become Your Own Boss in 12 Months Books By Melinda EmersonMelinda F. Emerson, known to many as Small Biz Lady (or on Twitter as @SmallBizLady) is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

Comments { 2 }

Resources to Use Twitter to Grow Your Small Business

I regularly get emails and direct messages asking me if I tweet myself or if use a team of people help me maintain my Twitter accounts.  I have two @smallbizlady and @smallbizchat.   Well, the answer is that I do it myself, and here’s some of the tools that I use to manage my online brand on Twitter.  Hopefully you’ll be able to build your business using some of these great tools—some of them will work with Facebook and LinkedIn, too.

Twitter Monitoring & Automation Tools

Backing Up Your Tweets

Website link Shorteners:

Finding New Friend Suggestions

Finding Conversations on Twitter

Participate on Twitter Chats 
such as #Smallbizchat (Wed-8-9pm ET)

Are there any other Twitter tools that you use for your small business? I am always looking for new resources.

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on small business start-up, business development and social media marketing. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com.  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010) For more information http://www.becomeyourownbossbook.com

Comments { 26 }

Who’s Coming Up on #SmallBizChat in August 2010?

Hot topics and great guests for August #SmallBizChat:

  • August 4 @ramonray Ramon Ray Topic:  How to Improve Your Small Business Website
  • August 11th @ElenaVerlee Elena Verlee Topic: PR for Newbie Small Business Owners
  • August 18th @CorpNet Philip Aklap CEO  Topic:  How to Select a Small Business Lawyer
  • August 25th @DarnyelleJervey Darnyelle Jervey Topic:  How to Make Sure Your Passion has a Profit Center

SmallBizChat is the Wednesday weekly Twitter chat – focused on everything that small business owners need to know about running and sustaining their business. Hosted by Melinda Emerson, The Small Biz Lady; follow @smallbizchat for updates via Twitter.  How to participate in #SmallBizChat: http://bit.ly/S797e

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal, Entrepreneur and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com.  Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

Comments { 1 }

25 Business Women to Follow on Twitter

As many of you know, I think Twitter is a fantastic social media tool to grow a small business brand.  There are many fabulous people who I’ve met online and these ladies are a special group of women who handle business in a way that I respect and admire.  I thought that I would share them with you so that you would know who I follow on Twitter.  If you follow me @smallbizlady you will often see me “retweet” information from these ladies:

@Smallbiztrends Anita Campbell, Editor Smallbiztrends http://www.smallbiztrends.com

@DawnRiversBaker  Dawn Rivers Baker, Editor The Microbusiness News Journal http://blog.microenterprisejournal.com/

@thebossnetwork Cameka  D. Smith Founder  of http://www.thebossnetwork.org/ Great site for women of color and all women in business

@Holly_hanna  Holly R. Hanna  Founder of http://www.Workathomewoman.com , a solid resource for WAH Moms and all business women

@ithinkbigger Kelly Scanlon National Chair, National Association of Women Business Owners http://www.NAWBO.org

@paulag01 Paula Gregorowicz Life Coach/Blogher Blogger http://www.thepaulagcompany.com

@bizauthor Stephanie Chandler Author/Speaker/Business Coach http://www.stephaniechandler.com She wrote one of my favorite books;  Entrepreneur to Infopreneur

@elenaverlee  Elena Verlee is a PR expert for small businesses http://www.prinyourpajamas.com

@darnyellejervey She’s the passion to profit coach http://www.darnyellejervey.com

@currentmom Katherine R. Lewis, editor of www.Currentmom.com Sunday is the day they focus on business, but they always have great info on the other days too.

@womanzworld Natalie Sission Founder of http://womanzworld.com/ great resource for female entrepreneurs

@shessothere Sweetie Berry High-level strategist and southern powerhouse for women with an emerging brand. http://www.shessothere.com

@cathywebsavvypr Cathy Larkin is a social media strategist and co-host of #Smallbizchat http://www.websavvypr.com

@indiebusiness Donna Maria Johnson Coles is A Small Business Blogger and Founder of the Indie Beauty Network http://www.indiebusinessblog.com

@simplicityinc A. Michelle Blakeley Micro Business Therapist and Blogger www.simplicityinc.com

@kgreenstreet  Karyn Greenstreet  business coach and queen of mastermind groups http://www.passionforbusiness.com

@richelleshaw Richelle Shaw is millionaire business coach and email marketing genius http://www.richelleshawmarketing.com/

@sueyoungmedia blogger/communications consultant http://getinfrontcommunications.com/

@CEOtoday Tachelle Daniels hosts CEO Today on Blogtalkradio—always an informative show http://www.blogtalkradio.com/ceo-today

@merylkevans Meryl K. Evans is s professional writer/blogger on small business, technology and writing. http://www.meryl.net

@pamperry Pam Perry PR coach and amazing book publicist http://www.brandingsuperstar.com

@janeoutofthebox  Michele DeKinder-Smith Marketing research expert and creator of http://www.JaneOutoftheBox.com

@ZimblerMiller Phyllis Zimbler Miller Power marketing and social media coach www.MillerMosaicLLC.com

@lenawest Lena West Social media strategist/blogger www.xynomedia.com

@allyson7minutes Allyson Lewis Productivity Expert/Author, 7 Minute Difference http://www.7minutedifference.com

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal, Entrepreneur and Black Enterprise Magazine. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs and publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

Comments { 38 }

How Small Businesses Can Make Money

Every week as @SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat.  The show takes place every Wed on Twitter from 8-9pm ET.  This is excerpted from my recent interview with Ramit Sethi @Ramit. New York Times bestselling author of I Will Teach You To Be Rich. He co-founded PBwiki and graduated from Stanford.  His blog, I Will Teach You To Be Rich is a community focused on personal finance and entrepreneurship and hosts over 250,000 readers per month. http://www.iwillteachyoutoberich.com/

Smallbizlady:  60% of all small businesses are not profitable by any measure. Why are so many people in business not making money?

Ramit Sethi: There are a lot of possible reasons. A big one is that most people don’t do any sort of market testing to verify that their business idea is viable. They’ll throw themselves at the first brilliant idea that comes along when a simple Google search would have shown that there were 10 other people that had the same idea beforehand, and that they all failed.

Another is that some businesses and industries simply have higher costs and lower margins than others. If you start a coffee shop, for example, you’ll be paying a lot of money before you can earn it all back, and you might go bankrupt before then. But if you start a freelance business, you can be profitable from day one because your business expenses can literally be zero.

There’s nothing wrong with starting a high-cost business, as long as you’re aware of what those costs are and you’re okay with the risks.

Smallbizlady:  What are three things every business owner should do daily to make sure their business is making a profit?

Ramit Sethi: Market, sell, and do less of everything else. Getting paying customers is everything. As business owners, we all have a tendency to waste too much time Twittering, Facebooking and going to random one-off networking events because they feel good, not because they make us money.

Smallbizlady:  Why is your program called Earn Your First $1,000 on the side?

Ramit Sethi: $1,000, because it’s a nice, round and meaningful goal for most people.  On the side, because most people have jobs and can’t just drop everything to start a business that may or may not work out.

Like you mentioned, most businesses don’t make any profit. We want to change that by helping you make your first $1,000 as quickly as possible, and you don’t even need to quit your job to do it.

Smallbizlady:  What would you say to someone who says they don’t even have a business idea yet?

Ramit Sethi: If you don’t have a business idea, that’s fine. But there’s a big difference between waiting around for a business idea to miraculously come along, and actively seeking out ideas.

What have you done today to find a business idea? Anybody can come up a few new ideas every day. Then it’s a matter of learning about those fields to see they’re right for you, and maybe trying one or two out until you get some traction.

And finally, the “perfect idea” is a myth – it doesn’t exist. People will wait around for the perfect idea because they’re afraid to take action, when in reality any of their “just average” ideas could have earned them thousands of dollars.

Smallbizlady:  Once you have a business idea, how do you know if it’s a good one?

Ramit Sethi: Assuming you’re starting a service-based business like freelancing or consulting, you’ll want to first decide who it is you’re going after, whether it’s moms, internet startups or accountants in San Diego. Then find a few potential customers and contact a few and talk to them without trying to sell them anything. Just talk to them – figure out what they do, the problems they face, and how they feel about your service – as in would they pay for it?

Smallbizlady:  What are the most common mistakes people make starting out in business?

Ramit Sethi: Trying to do everything else except getting clients. Most people have an imaginary checklist of things they have to do before they can officially be open for business: get business cards, start a website, start a Twitter account. Oh wait, I have to start a blog too. Get real – you’re just procrastinating. Start calling, emailing and getting in front of clients as soon as possible. It’s scary, but you have to do it.

Smallbizlady:  So how do you go about finding your first few clients?

Ramit Sethi: Come up with a short list of people you want to work for. That’s not hard – look at popular blogs, Google them, read Inc magazine.

Write a short, descriptive and personalized email introducing yourself, your service and most importantly, what you can do for them. Busy people don’t care about you, they care about “what’s in it for me?”

If you already know what it is your market desperately wants and needs (which you should have figured out when you were doing your market research) you should at least get a few interested responses. Jump on the phone with them or meet for coffee and see how you can help them with what they need.

Smallbizlady: Lots of freelancers say it’s hard to find clients willing to pay them enough. How much should you charge as a new freelancer?

Ramit Sethi: There’s no wrong answer. You should charge what you think you’re worth and not worry so much about scaring people away. When you’re new, it’s okay to charge a little less, because your goal should be to increase your rates as fast as you can with each new client you get.

Smallbizlady: What if the client objects to your rates, saying “I can get someone else for half the price?”

Ramit Sethi: Just say, “That’s okay. In my experience there’s always someone willing to work for less, so I’m not surprised. I’ve already laid out why I think this is a great investment for you and I believe my rates are reasonable. It’s fine if you’d like to explore other options, but unfortunately I don’t lower my rates.”

The thing is, the client will probably want you even more when he thinks he can’t get you. Having a high cost and standing by it will give you high perceived value.

Smallbizlady: So what are the best ways to market your business and get the word out there after you’ve gotten the ball rolling?

Ramit Sethi: Referrals, referrals, referrals. They are by far the most powerful marketing tool at your disposal. The thing is most people have a passive, inactive approach to getting referrals. You should make getting referrals a key part of your marketing strategy by asking for them, expecting them and incentivizing them in a way that gets your clients actively participating.

Smallbizlady: So how does someone go from working on the side to taking their business full-time?

Ramit Sethi: Minimize as much risk as possible before doing so. I wouldn’t quit a full-time job without having at least 6 months of minimum living expenses on hand, and ideally 12.

Second, make the transition as gradual as possible and it won’t be so hard. Instead of quitting outright, maybe work with your boss to get a more flexible working schedule so you can spend more hours on the business. When you do quit your job, cash flow might be tight, so it wouldn’t be a bad idea to pick up a part-time job to cover your living expenses as you grow your business.

Finally, the first person I’d get in touch with is an accountant who specializes in small business. At least talk to one and see if there’s anything else you’re missing before you make the leap.

Smallbizlady: Any other advice you’d give to someone thinking about starting a business?

Ramit Sethi: Don’t make excuses. I’ve heard them all: I’m too young, I’m too old, it’s the economy, I don’t have a big network, etc. The truth is anybody, even someone with no skills or connections, can learn something valuable in three months and earn plenty of money.  Complaining might feel good for a while, but it won’t change your life. So take action today.

If you found this interview helpful, join us on Wednesdays 8-9pm ET follow @SmallBizChat on Twitter.

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog www.succeedasyourownboss.com

Melinda F. Emerson, known to many as @SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. She has been featured on NBC Nightly News, the Tavis Smiley Radio Show, in the Wall Street Journal and Black Enterprise Magazine. Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

Comments { 4 }

How to Become A Wealthy Freelancer

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Pete Savage Co-Author The Wealthy Freelancer:12 Secrets to a Great Income and an Enviable Lifestyle (Penguin)., and co-founder of the popular website TheWealthyFreelancer.com. For FREE chapters and other goodies  visit www.theweaththlyfreelancer.com/bonus. Pete built a successful freelance copywriting/marketing consulting business by hand. His clients include Motorola, HP, AT&T Wireless, 3M and AOL. He’s also an accomplished speaker and coach. If you’re looking for someone to champion your desire to build your own “business of one”, you’ll find the inspiration you need from Pete in The Wealthy Freelancer (Penguin Books).

Smallbizlady: Can you really earn as much as a freelancer versus being an employee?

Pete Savage: Yes! In fact, this is one of those realizations that turn some people on to the idea of becoming a freelancer / consultant / solo professional. One day they just start thinking about it, then they pull out a calculator and they shock themselves. They run the numbers 10 times in a row just to be sure, but they sit there staring at their notepad, going, “Man! I’d only have to get 15 hours of billable work per week to match my full-time salary…”

It’s like one of those things where the answer was always right in front of your nose but you didn’t see it. Once you actually see it, a light goes on… and for some people, that alone is motivation enough to start plotting their escape from the corporate world.

Smallbizlady: What’s the first thing you should do to start a freelance business?

Pete Savage: The easiest, most low cost and most important first thing you should do is spread the word. To your friends, your family, your financial advisor, your past employer, your manicurist… tell absolutely everyone about your new freelance business. Everyone has a network, and you never know where opportunities will come from. Honestly, your dentist might have a brother who is the perfect client for you.

And then you can do more formal “networking” type efforts, both online and off. Join groups on Linked In, look at local networking organizations and if they are a fit, try them out. Just be smart about in-person networking because it can be an enormous time drain. If ideal prospects for your business don’t gather together at the local Chamber of Commerce meeting… there’s no point in you going there either.

Smallbizlady: What’s the #1 most effective promotional strategy for a freelancer?

Pete Savage: That a popular question, and I understand why, because people are looking for the one answer to build a successful business. But the truth is, there is not one right answer. There are several techniques that have historically worked, and are working recently. One I always like to mention is direct mail. That’s an important one because for years, many top freelancers recommended this as the number one strategy for approaching prospects. It worked for me, it’s still working for freelancers and it involves building a list of potential prospects and sending them a sales letter.

Smallbizlady: What should your sales letter say?

Pete Savage: First let me tell you what the sales letter should NOT say, which is, it should not be a straight pitch which says, “Here’s who am I and why you should hire me.” Instead it’s better to take a “give before you get” approach. In other words, you offer to give out something that your target audience would find valuable, for free. A special report works very well here. In fact, that’s another promotional tool which I highly recommend.

Smallbizlady: Can you describe a special report and why you like it as a promotional tool?

Pete Savage: Sure, a special report is exactly what it sounds like – an informational report that you create on your own, with the intention of creating interest or “buzz” about it among your target audience.

In fact, this sort of promotional device is commonly referred to as a “buzz piece.” One reason why it’s such a great idea for a promotional tools is that you can promote it through a variety of channels… as the focus of a sales letter, as I just mentioned, on your web site, as the focus of a press release, and of course, you can tweet about it. In everything you do, you offer this type of report for free. The “give before you get approach.”

Smallbizlady: How do you go about creating a buzz piece?

Pete Savage: In order for a buzz piece to work, you must put excellent content into the report. It can include any combination of research, strategies, analysis, predictions, tips, guidelines, etc. You could interview subject matter experts and include that in the report. The format doesn’t really matter, as long as the content is helpful to your target audience. Talk intelligently about a key issue that your audience faces and provide strategies to overcome these challenges.

Think of any great seminar or webinar or workshop you attended in the past, or even some of the best blog posts you’ve ever read. The best ones teach you something, and give you real, actionable things to go away and do. Write your special report with that in mind: impart knowledge and provide actionable takeaways for the audience. Give it a great title like, “7 Ways Manufacturing Companies Can Reduce Supply Chain Inefficiency in 30 Days” Something very specific like that, which identifies your audience and makes a promise.

Smallbizlady: As a freelancer, do you need to be constantly marketing?

Pete Savage: Yes. You should always be looking for new business, but the marketing effort to find new business can decrease in time. As your freelance business you’ll have different “levels” of clients, say, A-level, B-level and C-level. A-level clients are clients that pay well and give you regular work. B-level clients may pay decent and give you occasional work and C-level may pay not very well and give you infrequent work or always come to you with rush requests. C-level are basically the kind of clients you don’t enjoy, but you work with out of necessity. As long as you have Cs and Bs, you want to be marketing because the goal, of course, is to build a stable of A-level clients, or mostly As with maybe one or two Bs.

However, having said that, over time, you can focus less on marketing for new business, and shift the focus to more on growing your business by marketing to new clients. In other words, selling more services to fewer clients, and the strategies for growing the amount of business you get from a client are different.

Smallbizlady: What are the steps to getting more business from existing clients?

Pete Savage: First thing you have to do is to look at your current clients and perform an honest assessment of the client. Ask yourself two questions: 1) Is this a client from whom I think I can get additional business? And, 2) What makes me think that? Answering these questions is important because you don’t want to try growing business from a client who may have no further need for your services, or who may not have the budget to send additional work your way.

So once you’ve identified ways to do that, there are a variety of things you can do such as:

1)       Come right out and ask for more work. This sounds obvious, but not everyone does this. One way to open up this conversation is, “So, what’s coming next for you, or your department, once this project is wrapped up?” Your contact may tip you off as to more work on the horizon, to which you can respond by saying, “Oh, I’d be interested in helping you with that…” and there you go, the door is open.

2)       Ask to be introduced to others in the company who may have need for your services. This works particularly well in larger companies.

3)        Offer a free training session, in the form of a seminar or an on-site lunch ‘n learn.

How important is it to be a specialist or serve a specific market niche?

It’s very important. Having a specialty or picking a niche makes marketing your business a whole lot easier. Sometimes the niche or market you wish to serve is obvious to you. But if it isn’t, and you haven’t started your freelance business yet, it’s better to just get started in SOME direction you feel comfortable with, rather than wait for the perfect niche to show up. You might not know what niche opportunities exist right from day one, but you can explore this based on your skill set, your interests, passions as well as opportunities you see in the market, and experience you glean from projects and clients as you go along.

Smallbizlady: In your book, The Wealthy Freelancer, you focus on the importance of bringing a strong mental game to being a freelancer. Why did you include that in the book?

Pete Savage: The number one reason most freelancer’s shut their business down is because they give up too soon. We also felt that there has been, and still is far too much of a “survivalist” attitude out there among freelancers. Too much attention paid to the struggle and advice on how to just “make ends meet” and not enough on the segment of the freelance population who do very well. These people exist. It is possible to earn a terrific living as a freelancer, but that will never happen if you bring a “woe is me” attitude to the game. So we start the book right of the bat with what I think is the most important of the 12 secrets, which is, “Secret #1: Master the Mental Game”.

Smallbizlady: What are some of the key teachings from that chapter on mastering the mental game?

Pete Savage:  Invest in your success. This means invest in books, courses, programs, coaching, etc. in your subject matter but also on the more “softer” things like goal setting, productivity, building a positive outlook, being willing to take chances. Those “softer” skills are what will push you to succeed.

Develop unshakeable belief in yourself. As a solo professional, YOU need to be the one person who is always, unconditionally in your corner. It’s great, and very helpful, to have supportive people around you. But if you lack belief in yourself, you’ll give up when the challenges arrive. One way to do this is to read biographies about the incredible power of the human spirit. True rags to riches stories of people like Oprah Winfrey, J.K. Rowling, Tony Robbins – and there are countless more examples – can help you nurture the belief that anything is possible.

Expect this unshakable belief to be shaken. I’m not speaking tongue-in-cheek here… there will be times when you experience anxiety and fear over your own ability to deliver. It’s normal. When it happens, if it takes you by surprise, it can knock the wind out of your sails. But if you expect and accept it as normal, you’ll be better equipped to cope with challenges, and you’ll bounce back.

Absorb the feelings of success when they come. Hey, you’ll have some great successes – enjoy them! Enjoy the feeling, and the money, that they bring, and adopt that as your new “norm” and you’ll insulate yourself from the “starving artist” stories that are out there.

Smallbizlady: What’s one other important piece of advice for someone who might want to launch a successful freelance business?

Pete Savage: I’ll give you two pieces of advice, the two most important ones: Never stop marketing. And never give up. Do both of those and you’re bound to succeed.

If you found this interview helpful, join us on Wednesdays 8-9pm ET follow @SmallBizChat on Twitter.

How to participate in #SmallBizChat: http://bit.ly/S797e

Melinda F. Emerson, also known as Twitter’s @SmallBizLady is a seasoned entrepreneur, professional speaker, and small business coach whose areas of expertise include small business start-up, business development and social media marketing. She hosts #SmallBizChat weekly on Twitter for emerging entrepreneurs.  Her book “Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works was released in March 2010 by Adams Media, grab it on Amazon or in bookstores nationwide.

Comments { 1 }

Who’s Coming Up in May 2010 on #SmallBizChat

The M in May stands for Marketing on #Smallbizchat, where each show this month will focus on an element of marketing and your small business.

  • May 5th Jill Lublin @JillLublin Public Relations Expert and Co-Author, Guerilla Publicity – How to Develop Free Publicity to Grow Your Small Business.
  • May 12th David Siteman Garland @Therisetothetop Founder, Rise To the Top – How to Build Buzz for Your Online Content
  • May 19th HankWasiak @HankWasiak Veteran Ad Exec. Co-Founder of Concept Farm – How to effectively mix traditional marketing techniques and social media marketing.
  • May 26th Pete Savage @PeteSavage Co-Author, Wealthy Freelancer – Learn the secrets to having a great income as a full-time freelancer.

How to participate in #SmallBizChat: http://bit.ly/S797e

Melinda Emerson “SmallBizLady” is a Veteran Entrepreneur, Small Business Coach and Social Media Strategist who hosts #SmallBizChat weekly on Twitter. Melinda also publishes a resource blog on small business best practices at www.succeedasyourownboss.com Her first book, Become Your Own Boss in 12 Months was released by Adams Media in March 2010

Comments { 2 }

8 Ways To Use Twitter To Grow Your Small Business

This past week was a big week. First a major review of my new book  came out on the website one of my favorite business magazines Black Enterprise with the title: Now Read This: Become Your Own Boss in 12 Months, If entrepreneurship is your objective, Melinda Emerson offers a step-by-step road map” which was written by Alfred Edmond Jr. Editor in Chief of BlackEnterprise.com. As a first time author, it was a real thrill to read a review like this.

I also had an amazing opportunity as “Smallbizlady” to be a presenter at Jeff Pulver’s #140 Characters Conference; Exploring the State of Now in New York City. My assignment at the Twitter conference was to talk about how Twitter has changed small business. I only had ten minutes, so I had to make it count.  You know my advice always focuses on actionable steps, so here’s the video of my talk from #140conf. Many people have looked at this clip and retweeted it, and I thought you would enjoy it.

Here’s some tips help you grow your small business using Twitter:

Know your niche customer: Before using Twitter to promote your small business it is really important to know your customer, and more importantly know where your customer hangs out online. Make sure anyone could determine who your customer is by reviewing your Twitter stream.

Give to Get: Twitter and all of social media is about giving to others and adding value. When you help others by promoting their content and programs that will attract people and incentivize others to do so.

Use 4:1 ratio: Be slow to overtly sell on Twitter. It really can be the kiss of death. Here’s a rule of thumb: Promote other people’s content 4 to 1 over your own.

Participate in Twitterchats: One of the best ways to demonstrate your expertise in a non-obnoxious way is to answer questions about your expertise. I host #Smallbizchat every Wed from 8-9pm ET on Twitter for emerging entrepreneurs. Many participants and guests attract many followers after delivering great content on a Twitterchat. How to participate in #SmallBizChat:

Use @ replies: Open tweets build relationships on Twitter. Do not just retweet articles, reach back to the person who wrote them and start a conversation.

Use Direct Messages: Well-written direct messages (DMs) particularly automatic direct messages can get you business.  Perfect your 140 character commercial. Tell your followers who you are and what you can do for them. Do not to give links or ways to connect to your blog, Linkedin or Facebook. It’s the equivalent to drive-by networking.

Engage & Interact: You would not ask someone for business the day you meet them don’t do it online either. Build real relationships and the sales will come.

Consistency & Persistency: The key to building your business on Twitter and any other social media network is showing up consistently giving quality information. Push yourself to listen and give your expertise.  You will  grow your brand little by little everyday. Follow these simple tips and you can’t go wrong with Twitter.

Do you have any other Twitter tips and strategies? Share your experiences.

Melinda Emerson “SmallBizLady” is a Veteran Entrepreneur, Small Business Expert and Social Media Coach who hosts #Smallbizchat on Twitter.  #Smallbizchat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business.  Melinda’s first book, Become Your Own Boss in 12 months; A Month-By-Month Guide to a Business That Works was released by Adams Media in March 2010.

Comments { 13 }