Quintessence Entertainment, Inc. Refund Policy:
Please allow 4-6 weeks for delivery of your merchandise. All non-digital products are sent standard mail via USPS.
All sales are non-refundable. Exchanges or Credit is only available within 7 days of your purchase, on non-personalized merchandise.
Coaching services must be scheduled within one year from your purchase date.
Custom bulk orders are non-refundable.