After you get over the initial shock, this becomes one of those days that makes you wonder why you are even in business. You probably feel like nobody loves you and no one seems to care. When it happens the first time, you might not be sure how to handle this, particularly if you are one of those small business owners who takes things personally. Your business is your baby after all, who can blame you, Right! Not really. The sooner you learn not to take these things personally, the better you will handle it when things don’t go as planned.
I know this pain. During the early years of running my first company Quintessence Multimedia it happened several times, and it hurts–a lot. I remember one time in particular, there was an advertising agency we had been chasing nearly a year. Once day we got a call and that they wanted us to fly down to Austin, TX to discuss a specific project. At the time, things were tight financially and we really needed this opportunity. When we got there, the client invited us to dinner and then stuck us with the check. Then the next day, as we were presenting our capabilities, I knew five minutes into the meeting that these people had no intention of doing business with us. They had wasted our time and our money, and I was furious. I actually lost it that day on our host after the meeting. I later found out that one of our corporate advocates had asked their agency to meet with us, but a real business opportunity was not promised. I learned a lesson that day about how to qualify customers, and that people have no problem wasting your time.
After it happened, I reached out to a mentor to complain, and she told me something that has always stayed with me. She said, ”When things don’t happen that is God’s way of protecting you from something or someone.” I took what she said to heart, but then I felt so defeated every time we got the rug pulled out from under us. I know that many of you have felt the same way, maybe even recently.
In our businesses, there will be many times when we get knocked down, but successful entrepreneurs get up faster than the competition.
Do you have a suggestion for how to handle major disappointment in a business?
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Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she