Are you tired of seeing your employees churn through and leave your company after a few months or a year? Sorry to say, but it might be how you handle your staff that’s causing them to leave. It’s your job as the business owner and manager to adopt managerial habits that will help you have a strong, effective company with happily motivated employees:
- Listen
When employees vent, do you get caught up in their words or do you hear the underlying problem? If they are unhappy, and it’s a reasonable request, do your best to fix it. If an employee’s issues have started to affect their attitude, you need to fix the problem before it spreads or before that employee hands in her notice.
Let your employees know they can speak to you candidly. When they do come to you, make sure you have your listening ears on. Sometimes they want a problem solved; other times, they just want a sympathetic ear. Figure out which they want and act accordingly.
- Support
Many entrepreneurs think that support is a one-way street, in that employees support the business and not the other way around. Understand that you have an important relationship with your employees and, if you foster it properly, you can create satisfied employees that help your business grow quickly.
Consider how you can support your team. Educational development and training, motivation programs, and incentives can show that you care about each of your employees and make them feel more vested in contributing their all to your business.
- Develop them
Employee development sounds like it must be expensive, but it can be done simply too. It can range from setting up an informal book club to sharing thoughts on the latest developments in your industry to lunch-time lectures from one employee to the rest of the team.
It is important to give each employee the chance to shine by sharing his or her knowledge, passions or hobbies. Your receptionist can teach your team about using the phone system more effectively or your lead designer could share how to enjoy her favorite hobby – knitting – in the break room over bagels and coffee.
- Nurture
Offering your staff an environment where they can develop discipline, foster growth and cultivate sustainable habits will help them grow with your company. Do your best to treat your employees as equals, not minions, and encourage their capacity to grow. If you know a particular employee has grown out of his current position, don’t hold him back; consider him for a promotion or give him additional responsibilities to take on.
- Appreciate
Gestures and words of appreciation always brighten someone’s day. While I’m sure the creator of Administrative Professionals’ Day had her heart in the right place, celebrations of this sort can feel hollow if the boss is unpleasant the other 259 days of the work year.
Build appreciation into the culture of your company. While buying a cake for the birthday boy or in the office may seem fun (unless that person is on a diet), instead, let the employee choose how to celebrate their special day. Stick a Post-It note on a staffer’s desk with a cheery note of appreciation. Give your staff a half-day off after they’ve met a particularly grueling challenge.
Keeping employees motivated and working hard for you doesn’t necessarily require that you pay them the highest salary in town. It’s the small, thoughtful ways you manage your team that help them become loyal to you and keep them happily motivated.
Wow … These 5 reasons to keep employees happy and motivated in my small business, are the EXACT same 5 reasons why I hate my current job and want to get out. They are lacking in each and every area you noted. The job is also slowing down my opportunity to get my small business up and running because of lack of pay. I feel stuck.
Good article though.
This is an excellent article, the five qualities are not always natural to everyone, but they can be attained. I think also that it is not only relevant to Small Businesses but to huge corporations too and even more so. Its something all managers especially the ones who have direct reports to strive for.