Launch Your Holiday Sales NOW! 10 Ways Small Businesses Can Win the Holiday Shopping Season

If you’re waiting until November to start thinking about holiday sales, you’re already late. The…

How to Handle Difficult Customers Without Losing Your Reputation or Your Mind

Every entrepreneur eventually encounters a difficult customer. Whether it's someone who demands the impossible, complains…

The SmallBizChat Podcast: How We Can Truly Take Care of Our Customers with Scott Romesser

In this episode of The SmallBizChat, Melinda Emerson talks with Scott Romesser about why customer…