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You are here: Home / Archives for The SmallBizChat Podcast

The SmallBizChat Podcast: Uplifting Minority Businesses with Renée Johnson

May 19, 2022 By Melinda Emerson Leave a Comment

Uplifting Minority Businesses with Renée Johnson Featured Image

Renée Johnson is a Senior Advisor at Public Private Strategies and was the Co-director of Reimagine Main Street. She holds a Bachelor of Arts degree in Political Science and Government and a Master of Science degree in Education from South Illinois University Carbondale, as well as a Master of Business Administration/School of Law, Marketing Management […]

Filed Under: The SmallBizChat Podcast Tagged With: Back in Black Business program, black female entrepreneur, business owners, support black owned business, women of color

The SmallBizChat Podcast: How to Become a Second Act Entrepreneur with Eric Brown

May 12, 2022 By Melinda Emerson Leave a Comment

How to Become a Second Act Entrepreneur with Eric Brown Featured Image

Eric Brown is a serial entrepreneur and highly experienced urban housing developer. In 2000, he started his company, Urbane Apartments, which has developed over 16,000 market-rate apartments nationwide. He is recognized as a vanguard in the family housing industry due to his social media marketing strategies. He recently branched out to go in a new […]

Filed Under: The SmallBizChat Podcast Tagged With: business start-ups, business trends, entrepreneur, second act entrepreneur journey, social media marketing strategies

The SmallBizChat Podcast: Mobile Marketing the Right Way with Barbara Casey

May 5, 2022 By Melinda Emerson Leave a Comment

Mobile Marketing the Right Way with Barbara Casey Featured Image

  Barbara Casey is a customer engagement and text marketing expert as well as the CEO of Mobile High 5. She holds a Bachelor of Science degree in Journalism and Advertising from the University of Kansas. She is also a graduate of Goldman Sach’s 10,000 Small Business education program. Barbara has 30 years of experience […]

Filed Under: The SmallBizChat Podcast Tagged With: leverage mobile marketing, mobile marketing, SMS/text marketing, text marketing, text message marketing campaign

The SmallBizChat Podcast: Leveraging Outside Vendors to Boost Your Business with Sharie Hendricks

July 29, 2021 By Melinda Emerson Leave a Comment

Leveraging Outside Vendors to Boost Your Business with Sharie Hendricks Featured Image

Sharie Hendricks is the Founder and Owner of Laguna Candles LLC in Laguna Beach, CA. Laguna Candles is an award-winning manufacturer of sustainable, luxury candles with celebrity and high-end clients, including HomeGoods and The Ellen DeGeneres Show. Sharie has always had a passion for candles and, after not being satisfied with what was on offer, […]

Filed Under: The SmallBizChat Podcast Tagged With: boost your small business, handling sales inquiries, outsourcing tools, successful marketing channels, sustainable business, Value Proposition

The SmallBizChat Podcast: Become Your Own Boss – Revised and Expanded

September 9, 2021 By Melinda Emerson Leave a Comment

Become Your Own Boss - Revised and Expanded Featured Image

The pandemic has been tough on everyone, especially small businesses. So many companies are struggling to reinvent themselves and handle the digital pivot that is essential in this new normal. My book, Become Your Own Boss in 12 Months, has helped countless people startup or scale their businesses. Since its launch, the business landscape has […]

Filed Under: The SmallBizChat Podcast Tagged With: achieving small business success, Be Your Own Boss, effective marketing strategy for small business, small business marketing strategy, uncertain times

The SmallBizChat Podcast: Kate Winkler on Improving the Customer Experience with Ruby

August 5, 2021 By Melinda Emerson Leave a Comment

Kate Winkler on Improving the Customer Experience with Ruby 1200 x 1200

Kate Winkler is the CEO of Ruby, a live virtual receptionist and chat company. Kate is a dynamic C-level executive entrepreneur and mid-market business advisor. Following a successful career in the technology sector working with small and large businesses through various stages of growth, Kate joined Ruby in 2019. Ruby serves small businesses to help […]

Filed Under: The SmallBizChat Podcast Tagged With: customer experience, Customer Service, Live Chat service, Virtual Receptionist service

The SmallBizChat Podcast: Growing Your Business with a Virtual Assistant with Carole Copeland Thomas

April 28, 2022 By Melinda Emerson Leave a Comment

Growing Your Business with Carole Copeland Thomas

Carole Copeland Thomas is an esteemed speaker, trainer, executive coach, and global thought leader specializing in issues impacting the ever-changing global marketplace, as well as topics such as multiculturalism and empowerment. A business owner for over thirty years, Carole has shared her expertise with companies like Verizon, SHRM, and the Federal Highway Administration, and she […]

Filed Under: The SmallBizChat Podcast Tagged With: global team members, remote team, remote workers, virtual assistant, virtual team, virtual team members, working with a virtual assistant

The SmallBizChat Podcast: Living a Life of MORE with Michelle Washington

April 21, 2022 By Melinda Emerson Leave a Comment

living a life of more social image

Dedicated to motivating, empowering, and uplifting women to live a life of MORE, Michelle Washington is the CEO of Women of MORE Organization, LLC, and the author of Women of MORE Magazine, which was featured by Harper’s Bazaar. In addition to hosting inspiring events and highlighting women at the top of their game through these […]

Filed Under: The SmallBizChat Podcast Tagged With: hobby mindset, invest in commitments, live a life of more, market your brand, michelle washington, relationship building, Women in Business

The SmallBizChat Podcast: The Art of Selling Your Business with John Warrillow

April 14, 2022 By Melinda Emerson Leave a Comment

The Art of Selling Your Business with John Warrillo Featured Image

John Warrillow is a best-selling author and founder of The Value Builder System. His team helps businesses worldwide to build the value of their company using his software system and a team of independent advisory experts. His best-selling books include Built to Sell: Creating a Business That Can Thrive Without You, The Automatic Customer: Creating […]

Filed Under: The SmallBizChat Podcast Tagged With: business acquisition, business exit, business selling trends, sell your business, selling your business

The SmallBizChat Podcast: Giving Back as a Business with Angel Johnson

April 7, 2022 By Melinda Emerson Leave a Comment

Giving Back as a Business with Angel Johnson Featured Image

  Angel Johnson is the CEO and Founder of ICONI, a motivational activewear brand for men and women. She holds a Bachelor’s degree from The Citadel and a Master’s degree from the American Military University. Angel served in the United States Air Force for eight years, and it was during this time that she developed […]

Filed Under: The SmallBizChat Podcast Tagged With: build a brand on Amazon, sales channels, selling on amazon, starting a clothing business, support services from Amazon

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We’re proud to be part of the Mediaplanet Empowering Small Business campaign! The COVID-19 pandemic brought hardship and ruin on the nation’s small businesses, but there’s now reason for hope. Learn about the resources, support, and tools available to help your small business bounce back and grow stronger than ever by picking up a copy of the campaign in USA Today and reading it online here.

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Testimonials

Become Your Own Boss is a must read if you’re thinking of launching a business of your own.
Jean Chatzky, Bestselling Author of Money 911 and Financial Editor of NBC’s Today Show
Great step-by-step advice for anyone looking to start their own business.
Andrew C. Taylor, Chairman, Enterprise Rent-A-Car
Melinda Emerson has written a remarkable book. It is essential reading for anyone seeking to make the transition from working girl to successfully working it, as an entrepreneur.
Cynthia McClain-Hill, Past President, National Association of Women Business Owners
The perfect companion for those planning to go out on their own. Melinda delivers firsthand practical advice on how to be the successful entrepreneur. Read it if you want to get it right the first time.
Kenneth L. Shropshire, Professor at the Wharton School of Business, University of Pennsylvania
If you are looking for a versatile speaker who can talk about how to grow small businesses or get started with social media, look no further.
Heather Van Sickle Executive Director, National Association for Community College Entrepreneurship (NACCE)
Her wit and depth of subject knowledge were entertaining and empowering. Melinda is definitely on our short list of seasoned entrepreneurs and business leaders we look to invite back in the near future.
Tennille M. Robinson Senior content & Event producer for Inc. magazine
Melinda Emerson, “SmallBizLady,” is an engaging and witty speaker and a great addition to any conference. Her terrific presentation and compelling delivery give people the information they need and want to become their own bosses and grow success… Read more
Laurie Dalton White Conference Director, Pennsylvania Conference for Women
Melinda Emerson has been a fantastic small business and social media resource for the Pitney Bowes team. Not only is she personable and easy to work with, but she also has an innate understanding of the small business audience. My marketing programs … Read more
Justin Amendola, Former VP, Global SMB Digital Strategy, Pitney Bowes

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How to Create a Culture of Customer Service Featured Image

How to Create a Culture of Customer Service

Providing exceptional customer service is critical to running a successful small business. To do that, small business owners should aim to create a culture of customer service. Not sure how to get started? This article breaks down the simple steps to follow. Prospective customers can easily determine if you’re good or bad at service. Customers expect support […]

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Recent Posts

  • How to Create a Culture of Customer Service
  • May 2022 #SmallBizChat: How to Manage a Remote Workforce And How to Become a Book Author
  • The SmallBizChat Podcast: Uplifting Minority Businesses with Renée Johnson
  • How to Handle Sales Inquiries
  • The SmallBizChat Podcast: How to Become a Second Act Entrepreneur with Eric Brown

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