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You are here: Home / Branding & Marketing / 8 Video Marketing Ideas to Build Better Relationships

8 Video Marketing Ideas to Build Better Relationships

November 13, 2023 By Melinda Emerson Leave a Comment

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8 Video Marketing Ideas to Build Better Relationships social imageIf you want to forge stronger connections with your audience, video is the way to go. In this article, I’m sharing eight creative video marketing ideas to help you build those crucial relationships. From the first hello on your homepage to a warm “thank you” post-purchase, I’ll show how swapping text for video can bring a personal touch to all aspects of your business.

8 Video Marketing Ideas to Build Better Relationships

Ready to give your marketing a human touch? It’s all about the swap: where you’d typically use text, think video. In the following list, I’ll show how video can enhance everything from your website to your FAQs to your event invitations.

1. Video-Enhanced Website

Stepping away from a text-only website and incorporating video can transform the user experience and deepen the connection with your audience. A blend of visuals and storytelling through video can convey your message with a personal touch that text alone can’t match. It’s about bringing your brand to life, letting viewers see the people behind the products or services, and building trust through relatable content.

Here are a few ways to make that happen:

  • Homepage Introduction: A friendly face and a warm welcome in a video can immediately engage visitors and set the tone for their entire site experience.
  • Team Spotlights: Videos of team members talking about their roles or sharing stories put a face to the name, creating a sense of community and accessibility.
  • Customer Testimonials: Hearing and seeing satisfied customers speak about their positive experiences adds credibility and a personal endorsement that resonates more powerfully than text.

2. Social Media with a Personal Touch

8 Video Marketing Ideas to Build Better Relationships social media

Regarding social media, a post with a video can stop the endless scroll and capture attention in a way that static images and text often can’t. By adding video to your social media strategy, you’re inviting a conversation. The interactive nature of video can strengthen the bond between your brand and your audience. 

Consider mixing up your content with:

  • Monthly Video Posts: Sharing a story or an update through video can spark engagement and make your message memorable.
  • Live Sessions: Going live encourages real-time interaction, making your followers feel heard and valued.
  • Smartphone Clips: Authentic, unpolished clips from a phone can humanize your brand, showing the real people and work behind it.

3. FAQs with a Visual Aid

People with questions want answers fast. Having to sift through text can add to the frustration. Video FAQs can be a game-changer, offering clear, concise, and engaging solutions. Here are some ways to implement video FAQs:

  • Step-by-Step Tutorials: Use screen recordings to guide users through solutions, making complex explanations more understandable.
  • Product Feature Highlights: Use video to spotlight and explain specific features.
  • Troubleshooting Guides: Address common issues with quick, informative videos that get straight to the point.

Switching to video FAQs shows your customers you care about their time and experience. It demonstrates that you’re invested in solving their problems and making the process as easy and stress-free as possible. It’s a proactive approach to customer service that can build confidence and loyalty in your brand.

4. Video Newsletters

8 Video Marketing Ideas to Build Better Relationships video newsletter

Ditch the traditional text-heavy email newsletters and bring in the power of video. It’s about standing out in your subscribers’ inboxes and providing content that’s engaging and easy to digest.

To refresh your email content, you can:

  • Center Videos in Emails: Let a video be the star of your newsletter, with complementary text as supporting information.
  • Share Interesting Content: Provide a sneak peek of upcoming products/services, company updates, customer or employee spotlights, and behind-the-scenes footage.
  • Cross-Promote: Get more mileage from your videos by creating a YouTube account and sharing the videos across other social platforms. 

This approach to email newsletters makes your message more personal and direct. A video can convey tone, emotion, and nuance that text may not, helping you to create a stronger emotional connection with your subscribers. 

5. Sales Pages with a Story

If slogging through dense paragraphs on a sales page makes your eyes glaze over, imagine how your customers feel. Swapping some of that text for a well-produced video can be a breath of fresh air for them. A video can deliver your message swiftly and effectively, whereas text might bog down the excitement of your pitch.

Try spicing up your sales pages with:

  • Product Demos: Seeing is believing, and a product demo can showcase the practical magic of what you’re selling.
  • Testimonials: A happy customer’s face and voice can be more persuasive than a page of quotes.
  • Behind-the-Scenes Looks: A glimpse into the creation process gives a transparent view of how your product or service comes to life.

Videos give your sales page a voice and a pulse. Instead of letting your visitors read about what you can do, you’re showing them. This builds a richer relationship by demonstrating transparency and trust.

6. Video Thank-Yous That Resonate

8 Video Marketing Ideas to Build Better Relationships video thank you

Trade in your typed-out “thanks for your purchase” email for something that will stick in their minds—a thank you video. It’s personal and unexpected, and it can make each customer feel like they’ve just made a new friend.

For your thank-you strategy, consider:

  • Customizable Templates: Create various thank-you videos that you can use for different customer groups or products.
  • Personal Shout-outs: While you can use a standard video for all thank yous, if you have time, personalize them. A quick mention of the customer’s name can turn a generic message into a personal connection.
  • Follow-Up Incentives: Include a call-to-action that gives your customers a reason to return, like a discount on their next purchase.

Thanking customers with a video elevates their unboxing experience and cements your relationship. It’s a way to stand out in their memory as a company that goes the extra mile. Plus, by showing your face, you’re reinforcing that real, caring humans are behind the purchase—a touchpoint that can turn a one-time buyer into a loyal fan.

7. Interactive Lead Magnets

Ditch the static PDFs and e-books for something more interactive—a video series. A free short video course as a lead magnet can have a much higher perceived value and be a more engaging way to introduce potential customers to your brand.

To captivate and educate your leads, you might:

  • Break Down Concepts: Teach something valuable in bite-sized, easily digestible video segments.
  • Create an Email Series: Set up a campaign in your email platform to send out the videos after someone signs up, spacing a few days between each video lesson.
  • Provide Interactive Worksheets: Accompany your videos with actionable worksheets to engage your leads further.

By offering a video course, you create an experience that can foster a deeper connection with your leads. It’s a more hands-on approach that shows you’re invested in providing value and building a relationship with your audience. 

8. Video Event Invitations That Engage

8 Video Marketing Ideas to Build Better Relationships event invitation

Forget about the traditional text-based event invite that might get a glance before being buried under a pile of emails. A video invitation can capture the essence of your event and the excitement of what’s to come, making it an unforgettable call to action.

Make your event stand out with:

  • Personal Invites: Even if you don’t say the person’s name, the invitation coming directly from you will make it feel more personal.
  • Sneak Peeks: Offer a glimpse of what they can expect, be it a speaker, a venue, or exclusive content.
  • QR Code Accessibility: For mailed invites, include a QR code that directs to the video.

Video invitations create a sense of exclusivity, which is especially effective for VIP events. This strategy increases the likelihood of your invite being noticed and remembered. It also reflects a level of engagement that sets the tone for the event.

Video Marketing Ideas to Elevate Engagement

Video is the bridge that connects your brand to your audience on a personal level. By weaving these video marketing ideas into your strategy, you’ll create memorable experiences and build lasting bonds. It’s time to turn the camera on and let your brand’s story unfold, frame by frame. Best of luck as you explore the exciting potential of video marketing!

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Filed Under: Branding & Marketing, Grow Your Business Tagged With: lead magnets, sales page, social media, video marketing ideas, video newsletter

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Melinda F. Emerson, “SmallBizLady” is America’s #1 Small Business Expert. She is an internationally renowned keynote speaker on small business development, social selling, and online marketing strategy. As CEO of Quintessence Group, her Philadelphia-based marketing consulting firm serves Fortune 500 brands that target the small business market. Clients include Amazon, Adobe, Verizon, VISA, Google, FedEx, Chase, American Express, The Hartford, and Pitney Bowes. She also has an online school, www.smallbizladyuniversity.com, that teaches people online marketing and how to start and grow a successful small business and publishes a blog SucceedAsYourOwnBoss.com. Her advice is widely read, reaching more than 3 million entrepreneurs each week online. She hosts The Smallbizchat Podcast and is the bestselling author of Become Your Own Boss in 12 Months, Revised and Expanded, and Fix Your Business, a 90 Day Plan to Get Back Your Life and Reduce Chaos in Your Business.

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