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You are here: Home / Customer Service / How to Shorten the Sales Cycle in Your Small Business

How to Shorten the Sales Cycle in Your Small Business

November 24, 2014 By Melinda Emerson Leave a Comment

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Business Women Shaking HandsIn business, sales never come as fast as you want or need them to. You must learn how to weed out unqualified leads, have confidence and remove your fear of selling for good.  But, to do this you must have a sales process. The key lesson I learned is the gap between getting a prospect and turning that prospect into a customer can become shorter and shorter with only a few steps. There are ways you can shorten the sales cycle in your small business.

Here are ways you can shorten the gap:

Step 1: Know who your target audience is with 100% certainty. Nothing else in removing the gap between prospecting and completed sales will work without this foundational step. You want to know: who they listen to, where they hang out – both online and offline, what is their sense of humor (this is very important believe it or not!), and the one problem or challenge keeping them up at night.

Step 2: Tighten up your business brand. Design your signature content and, by extension, your business around your ideal customer. Use the lingo of your ideal customer. Mimic the style of the experts he or she pays attention to. Create Facebook posts based on what she likes to see from businesses similar to yours. Create a brand image with attractive logos, tag lines, and clear messaging about who you are as a business, where you are going, and who you’d like to come with you. Note: A blog is a great place to make this step a reality you can create, nurture, and control well into the future.

Step 3: Review your previous sales cycle. Ask yourself how long it took to go from prospect to sale with all of your products – even if it was one sale of one product or service. You need this as research for how to cut down on time – and extra steps – in the sales process.

Step 4: Beef up your brand awareness: Use what you’ve learned about the length of time and the steps necessary to close a sale. Did your ideal customers in those past sales convert faster than customers who were not in your ideal target audience? Most likely the answer is yes. Solution: Beef up your brand awareness. Start using one social media platform more to draw in your target customer to your website.

Step 5: Make them testify to your greatness. When you have strong brand awareness around your business, sales normally taking one year shrink to six months or less.  The key here is getting your ideal clients to say amazing things about you – and record them! Video testimonials are the Holy Grail, and they’re just as tough to get, too. Start out with written testimonials on trusted platforms such as LinkedIn or Yelp. The more of these you have, the shorter the steps in your sales conversion cycle and the more your sales funnel is filled with highly qualified prospects.

Put these steps to work and let me know how you are succeeding with this. I am confident this will shorten the gap between meeting a prospect and closing the sale.

If you could use even more help with your sales; I have a great free gift for you. I, along with one of my favorite sales experts in the world – Jeffrey Gitomer – am giving you a free, webinar series called, “How to Really Make Sales.” Jeffrey is the New York Times Bestseller author of one of the top selling sales books of all time “The Little Red Book of Selling.” He and I are sharing our knowledge next week, Thursday Dec. 4th on How to build a relationship.  We did this at the end to close out the series, because we believe you really start building the relationship after the sale.

Don’t miss out on this invaluable information. Register here: http://www.getsales14.com.

If you want to build rock-solid relationships with your audience and the influencers of your audience, don’t miss the last webinar in the series – taking place LIVE on GoToWebinar at 1pm ET and replay at 4pm and 7pm that same day.

Thursday Dec. 4th, 1pm ET – How to Build a Relationship

Here’s how you can get your gift:

  1. Visit this link: http://www.getsales14.com
  2. Enter your first name in the registration box
  3. Enter your email address
  4. Attend all the session on hoe to build a relationship

We only have 1,000 spots open for this series. I want you to get in before we reach capacity. Register here today.

“Business Women Shaking Hands” courtesy of patrisyu / www.freedigitalphotos.net

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Filed Under: Customer Service, Grow Your Business Tagged With: Customer Service, sales process, selling cycle, small business sales

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About Melinda Emerson

Melinda F. Emerson, “SmallBizLady” is America’s #1 Small Business Expert. She is an internationally renowned keynote speaker on small business development, social selling, and online marketing strategy. As CEO of Quintessence Group, her Philadelphia-based marketing consulting firm serves Fortune 500 brands that target the small business market. Clients include Amazon, Adobe, Verizon, VISA, Google, FedEx, Chase, American Express, The Hartford, and Pitney Bowes. She also has an online school, www.smallbizladyuniversity.com, that teaches people online marketing and how to start and grow a successful small business and publishes a blog SucceedAsYourOwnBoss.com. Her advice is widely read, reaching more than 3 million entrepreneurs each week online. She hosts The Smallbizchat Podcast and is the bestselling author of Become Your Own Boss in 12 Months, Revised and Expanded, and Fix Your Business, a 90 Day Plan to Get Back Your Life and Reduce Chaos in Your Business.

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