The SmallBizChat Podcast is a weekly interview show dedicated to helping small business owners. Each episode features practical insights, expert guests, and actionable strategies designed to help entrepreneurs build profitable, sustainable businesses. Hosted by Melinda Emerson, “SmallBizLady,” the mission of SmallBizChat is to end small business failure. From sales and marketing to finance, leadership, and […]
Can AI Solve Your Customer Service Problems?
Artificial intelligence is a disruptive technology that is shaking things up in business – even small businesses. Chances are you’ve heard some pretty cool use cases and are wondering if (and to what extent) you should use AI in your business. Can AI solve your customer service problems? In this article, I’ll tackle that question […]

