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You are here: Home / Archives for The SmallBizChat Podcast

The SmallBizChat Podcast: Disrupt Your Competition Through Customer Amazement with Shep Hyken

December 16, 2021 By Melinda Emerson Leave a Comment

Disrupt Your Competition Through Customer Amazement with Shep Hyken 1200 x 1200 f

Shep Hyken is a Customer Service and Experience Expert and the Chief Amazement Officer at Shepard Presentations. He has presented keynote speeches and organization presentations for dozens of well-known companies including Energizer, Applebee’s, American Express, American Red Cross, and Georgia Oilman’s Association to help them build loyal relationships with their customers as well as their […]

Filed Under: The SmallBizChat Podcast Tagged With: concept of Customer Amazement, customer convenience, disrupt competition, great customer service, use surveys

The SmallBizChat Podcast: Creating a Marketing Engine with John Jantsch

December 9, 2021 By Melinda Emerson Leave a Comment

Creating a Marketing Engine with John Jantsch Featured Image

  John Jantsch is a marketing consultant, speaker, and the author of Duct Tape Marketing: The World’s Most Practical Small Business Marketing Guide as well as his latest book, The Ultimate Marketing Engine: 5 Steps to Ridiculously Consistent Growth. John is the Founder of the Duct Tape Marketing Consulting Network, which trains and licenses independent […]

Filed Under: The SmallBizChat Podcast Tagged With: attract ideal customer, attracting ideal clients, business growth, improving business interactions, marketing engine, small business marketing

The SmallBizChat Podcast: Building a Collaborative Small Business Ecosystem with Pamela Slim

November 25, 2021 By Melinda Emerson Leave a Comment

Building a Collaborative Small Business Ecosystem with Pamela Slim Featured Image

Pamela Slim is a small business coach, author, and speaker. In her early career, Pamela worked for Barclays Global Investors as the Director of Training and Development. She then went on to work as a consultant for companies such as Cisco Systems, Chevron, and HP to create training programs. In 2005, she shifted her focus […]

Filed Under: The SmallBizChat Podcast Tagged With: customer retention, discover new customers, growing a customer base, scaling your business, targeting customers

The SmallBizChat Podcast: Reflecting and Planning in the Final Quarter

November 18, 2021 By Melinda Emerson Leave a Comment

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  The fourth quarter of the business year is a great time to reflect and plan. Looking back on the past year, what were your wins? Whether you achieved some lofty goal or simply kept going through these challenging times, it’s important to celebrate the big successes and the small ones. It’s also time to […]

Filed Under: The SmallBizChat Podcast Tagged With: 2022 business vision, evaluating your business, plan for 2022, reduce your tax liability, reflect on 2021

The SmallBizChat Podcast: Achieving Optimal Physical Health with Sheila Brown

November 11, 2021 By Melinda Emerson Leave a Comment

Achieving Optimal Physical Health with Sheila Brown Featured Image

Sheila Brown is a lawyer, speaker, personal strategic planner, and divine health coach. She is on a mission to change common misconceptions about soul food and encourage people to embrace the vegan lifestyle. After confronting her issues with food and spirituality, she found ways to address anxiety and problems in her life and does the […]

Filed Under: The SmallBizChat Podcast Tagged With: eating habits for entrepreneurs, health and wellness industry, healthy changes, small business owners lifestyle, weight loss journey

The SmallBizChat Podcast: Digital Marketing with Andy Seeley

November 4, 2021 By Melinda Emerson Leave a Comment

Digital Marketing with Andy Seeley 1200 x 1200

Andy Seeley is a master in sales and digital marketing and the CEO and Co-Founder of Creatively Disruptive, a team of e-commerce superheroes working with clients to supercharge online sales. Originally from New Zealand, Andy moved to the US and honed his skills through various sales and marketing roles. He and his team specialize in […]

Filed Under: The SmallBizChat Podcast Tagged With: different types of digital marketing, improving your website conversion, online ads, online marketing strategies, online presence strategy

The SmallBizChat Podcast: Finding Business Funding with Kedma Ough

December 2, 2021 By Melinda Emerson Leave a Comment

Finding Business Funding with Kedma Ough Featured Image

Kedma Ough is a small business superhero, keynote speaker, bestselling author, and business funding expert. After rebuilding her credit score from 420 to 820 through obscured grants and free resources, she now applies her knowledge to help others. Kedma has helped thousands of businesses and entrepreneurs find business funding and level up their dream. In […]

Filed Under: The SmallBizChat Podcast Tagged With: benefits of target funding, cash flow management, debt management, financial mistakes, small business credit score

The SmallBizChat Podcast: Long-Term Thinking in a Short-Term World with Dorie Clark

October 28, 2021 By Melinda Emerson Leave a Comment

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  Dorie Clark is a strategy consultant, keynote speaker, leadership expert, and executive coach. She teaches for various institutions, including Duke University’s Fuqua School of Business, IE Business School (Spain), HEC-Paris, and North Carolina’s Kenan-Flagler School of Business. She has received many accolades, including being named one of the Top 50 Business Thinkers in the […]

Filed Under: The SmallBizChat Podcast Tagged With: apply long-term thinking, long-term thinking, saying “no” to good opportunities, short-term world, strategies for maximizing time

The SmallBizChat Podcast: Master Your Marketing with Wake Up Warrior Garrett White

October 21, 2021 By Melinda Emerson Leave a Comment

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Garrett White is the founder of Wake Up Warrior and Warrior Week. Wake Up Warrior is the world’s leading training system for modern married businessmen. He teaches men how to get out of their own way and break free from the person they used to be to finally step into their greatness as a man. […]

Filed Under: The SmallBizChat Podcast Tagged With: achieve greatness, marketing strategy, mastering your marketing, reconnect your happiness and wealth, solve your marketing problems

The SmallBizChat Podcast: Marketing that can’t be Ignored with Mike Michalowicz & John Lawson

October 14, 2021 By Melinda Emerson Leave a Comment

Marketing that can’t be Ignored with Mike Michalowicz & John Lawson Featured Image

Mike Michalowicz is an author, speaker, and the founder of Profit First Professionals. He works with small business owners and financial professionals to help them differentiate themselves in the market and attract more customers. Mike has written many business books, including Profit First, The Toilet Paper Entrepreneur, and The Pumpkin Plan. His latest book, Get […]

Filed Under: The SmallBizChat Podcast Tagged With: advertising, effective marketing, latest social media trends, online sales and marketing, sell online, social media marketing

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Laurie Dalton White Conference Director, Pennsylvania Conference for Women
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Justin Amendola, Former VP, Global SMB Digital Strategy, Pitney Bowes

Latest #SmallBizChat

The SmallBizChat Podcast: How to Turn Your Divine Gifts into a Business with Michelle Kopper

In this episode, Melinda Emerson engages with Michelle Kopper to explore her entrepreneurial journey and how she overcame fear to succeed. Michelle delves into the role of divine gifts and spirituality in business, offering insights into integrating personal beliefs with professional goals. The conversation addresses imposter syndrome, providing strategies for validation in the market. Michelle […]

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