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The SmallBizChat Podcast: How I Became SmallBizLady – Ep. 001

October 8, 2019 By Melinda Emerson Leave a Comment

The SmallBizChat Podcast: How I Became SmallBizLady - EP 001

Welcome to the first episode of the SmallBizChat Podcast – the show that’s on a mission to help you improve your small business and avoid small business failure. I’m your host, Melinda Emerson “SmallBizLady,” America’s #1 Small Business Expert. On today’s episode, I share who I am, how I became known as the SmallBizLady, and […]

Filed Under: The SmallBizChat Podcast Tagged With: melinda emerson, smallbizlady, starting your own business, the smallbizchat podcast

The SmallBizChat Podcast: Kate Winkler on Improving the Customer Experience with Ruby

August 5, 2021 By Melinda Emerson Leave a Comment

Kate Winkler on Improving the Customer Experience with Ruby 1200 x 1200

Kate Winkler is the CEO of Ruby, a live virtual receptionist and chat company. Kate is a dynamic C-level executive entrepreneur and mid-market business advisor. Following a successful career in the technology sector working with small and large businesses through various stages of growth, Kate joined Ruby in 2019. Ruby serves small businesses to help […]

Filed Under: The SmallBizChat Podcast Tagged With: customer experience, Customer Service, Live Chat service, Virtual Receptionist service

The SmallBizChat Podcast: On Her Own Ground: The Life and Times of Madam C. J. Walker with A’Lelia Bundles

July 16, 2020 By Melinda Emerson Leave a Comment

On Her Own Ground: The Life and Times of Madam C. J. Walker with A’Lelia Bundles Featured Image

A’Lelia Bundles is a journalist with over thirty years of experience working at NBC News and ABC News as an Emmy-award winning producer and executive. A’Lelia, who graduated from Harvard and Columbia University’s Graduate School of Journalism, is the author of multiple biographies about her notable female ancestors, including Madam C. J. Walker and A’Lelia […]

Filed Under: The SmallBizChat Podcast Tagged With: black female entrepreneur, build your business empire, business empire, Madam C. J. Walker, Self Made Netflix Series, small business, women empowerment

The SmallBizChat Podcast: Scaling SmallBiz: Be All In! with David Weiss


January 30, 2020 By Melinda Emerson Leave a Comment

Scaling SmallBiz_ Be All In! with David Weiss
 IG Image

David Weiss is a New York City-based entrepreneur and co-founder of Selffee, a brand activation company with products including edible photo booths and edible selfies. Before his work at Selffee, David served as a sales executive for Fashion Avenue Knits, collaborating with merchandisers and designers in the development of brand apparel lines while also overseeing […]

Filed Under: The SmallBizChat Podcast Tagged With: brand positioning, building a brand, growing and scaling your business, making connections, networking, sales outreach, Selffee

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Running a small business requires wearing multiple hats—operations, marketing, finance, customer service, and more. Fortunately, there’s a wide range of free tools that can help you streamline your processes, increase productivity, and save money. Whether you’re a solopreneur or managing a growing team, these 50 best free apps for small business owners are powerful, practical, […]

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