Well, here we are December! The world looks a lot different as 2020 comes to an end, and now is the time to get your business in order and set things up for 2021. Start the new year organized with a plan that will set you up for success. There are lots of things to […]
How to Hire Top Quality Employees: 5 Red Flags to Look Out For
Did you know the average turnover rate for businesses is about 3.5%? If your company’s turnover rate is much higher, then you might be feeling the financial strain. A great way to decrease your turnover rate is to be more meticulous during the hiring process. If you take some extra time to notice red flags when hiring, […]
Three Virtual Meeting Essentials
I’ve recently made a few reasonable adjustments to my work from home space that have made a big impact on the quality of my virtual presence and productivity and I think more people should know about them! Like many of you, when the global Coronavirus pandemic hit, all aspects of life were forced into the […]
Top 10 Small Business Experts to Follow Online
If you are looking for advice and information to grow your small business, there are people who have made this their life’s work. I am proud to say that most of them are people whose books and blogs I read often. Like me, they are on a mission to end small business failure. Here are […]
How to Develop Business Processes
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Ellen Williams, @Ellen_NY_B2B. Ellen is a Business Process Management Expert. She has spent 25 years consulting with businesses of all sizes […]
21 Tips for Managing Your Small Business Finances
Every small business owner must stay on top of one thing: managing the money. Cash flow is all about how money moves in and out of your business. And your goal should always be to keep cash in your business operating account as long as possible. Managing your small business finances requires a specific skill […]
10 Important Questions for the Struggling Business Owner
When your business is struggling, and especially if it’s been struggling for a while, there are some hard questions that you need to ask yourself to figure out what to do next. Have you taken a hard look at your business? Have you looked at your customer lists? Or your Google analytics? The answers for […]
Dichotomy and Propensity: Two Dilemmas for the Small Business Owner
I grew up in a part of town where small businesses kept opening and closing in a set of buildings I passed by frequently. I noticed the closed signs on businesses so often I finally asked my father about them. “Someone had a dream and then they lost it,” he told me. “A closed sign […]
Tips for Crushing SEO in a Seasonal Business
There’s search engine optimization, and then there’s seasonal SEO. One is a constant companion that deserves consistent attention and focus to drive traffic to your pages and visitors to your profiles. The other – when done correctly – can give you a sweet little bump depending on the time of year. Search engine optimization is […]
13 Best Online Customer Satisfaction Tools to Help You Get Repeat Business
Online customer satisfaction tools have been on the rise over the past few years. When you don’t know how your customers feel about your brand, you can’t know if they plan to buy from you again. In fact, 91% of your unhappy customers won’t even tell you they’re disgruntled—you’ll just never see them again. But […]
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