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You are here: Home / Archives for customer reviews

Ultimate Guide to Online Reviews for Your Small Business

March 1, 2022 By Melinda Emerson Leave a Comment

Ultimate Guide to Online Reviews for Your Small Business OG

Online reviews help your business build trust and credibility, which are critical factors in the customer decision-making process. Online reviews also help drive traffic to your website or retail store, which is key for any successful business. What other people have to say about your business carries more weight than what you have to say […]

Filed Under: Customer Service, Grow Your Business Tagged With: ask customers for reviews, customer reviews, getting customer reviews, happy customers, review sites

5 Tips for Getting More Online Reviews for Your Small Business

January 7, 2020 By Melinda Emerson 4 Comments

5 Tips for Getting More Online Reviews for Your Small Business OPEN GRAPH

Small businesses often have a harder time compared with large corporations when it comes to collecting online reviews from customers. It can take time to establish a following, and not every customer leaves a review. This can be problematic because feedback is not only important to the company, but future consumers are much more likely […]

Filed Under: Customer Service, Your Small Business Tagged With: customer feedback, Customer Review Management, customer reviews, customer testimonials, online reviews

How to Get Testimonials From (Almost) All Your Clients

April 9, 2019 By Melinda Emerson Leave a Comment

how to get testimonials

Testimonials are the lifeblood of a small business. In fact, 86 percent of consumers read reviews for a local business, and 57 percent of consumers will only use a business if it has 4+ stars. When I first started out as a mortgage broker, I thought that if I was patient and delivered exceptional customer […]

Filed Under: Customer Service, Guest Articles Tagged With: client testimonials, customer reviews, feedback, How to Get Testimonials, how to request for a testimonial, reviews, testimonials

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We’re proud to be part of the Mediaplanet Empowering Small Business campaign! The COVID-19 pandemic brought hardship and ruin on the nation’s small businesses, but there’s now reason for hope. Learn about the resources, support, and tools available to help your small business bounce back and grow stronger than ever by picking up a copy of the campaign in USA Today and reading it online here.

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Testimonials

Become Your Own Boss is a must read if you’re thinking of launching a business of your own.
Jean Chatzky, Bestselling Author of Money 911 and Financial Editor of NBC’s Today Show
Great step-by-step advice for anyone looking to start their own business.
Andrew C. Taylor, Chairman, Enterprise Rent-A-Car
Melinda Emerson has written a remarkable book. It is essential reading for anyone seeking to make the transition from working girl to successfully working it, as an entrepreneur.
Cynthia McClain-Hill, Past President, National Association of Women Business Owners
The perfect companion for those planning to go out on their own. Melinda delivers firsthand practical advice on how to be the successful entrepreneur. Read it if you want to get it right the first time.
Kenneth L. Shropshire, Professor at the Wharton School of Business, University of Pennsylvania
If you are looking for a versatile speaker who can talk about how to grow small businesses or get started with social media, look no further.
Heather Van Sickle Executive Director, National Association for Community College Entrepreneurship (NACCE)
Her wit and depth of subject knowledge were entertaining and empowering. Melinda is definitely on our short list of seasoned entrepreneurs and business leaders we look to invite back in the near future.
Tennille M. Robinson Senior content & Event producer for Inc. magazine
Melinda Emerson, “SmallBizLady,” is an engaging and witty speaker and a great addition to any conference. Her terrific presentation and compelling delivery give people the information they need and want to become their own bosses and grow success… Read more
Laurie Dalton White Conference Director, Pennsylvania Conference for Women
Melinda Emerson has been a fantastic small business and social media resource for the Pitney Bowes team. Not only is she personable and easy to work with, but she also has an innate understanding of the small business audience. My marketing programs … Read more
Justin Amendola, Former VP, Global SMB Digital Strategy, Pitney Bowes

Latest #SmallBizChat

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15 Reasons to Start a Business in 2023

At the end of December, I posted a list of my most-read blogs of 2022. Topping the list was this article about 9 reasons to start a business in 2022. I get it! After the downturn that resulted from the pandemic, you want to be sure you are making a calculated decision. And guess what? […]

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