There are few things that are more stressful than being short-staffed. Every hire you make feels like a desperate bid to keep your business up and running. That’s when recruiting makes the biggest difference in your business. You need to attract the best talent and not just whatever is available on the market. There are […]
Taking Care of Your Mental Health as a Business Owner
Running a business is a mental and physical marathon in itself. You need to constantly be at the top of your game in order to best serve your clients, your employees, and yourself. New challenges and opportunities each day can be exhausting if you are not taking the best possible care of yourself. If you […]
3 Ways Being Reachable Improves Customer Trust
In this hyper-connected and competitive environment, keeping your customers satisfied is non-negotiable. According to a Walker study, by the year 2020 providing great customer experience and building long-term relationships will be the major differentiators for your business, overtaking price and product features as the key differentiating factors. A relationship becomes strong only with trust and […]
7 Tips for Designing a Magazine to Promote Your Small Business
With the growing trend of technology, a lot of people believe that the need for magazine printing has reduced. However, that is far from the truth! There are a lot of people who still enjoy reading magazines. There’s just something about a printed issue that an online magazine fails to offer. Well-established and upcoming businesses […]
3 Things to Consider When Taking Over Your Family Business
There is no smooth path to becoming a CEO, much less taking over and transforming a longstanding family business to compete in the 21st century. As I took the reins of my second-generation multimillion-dollar business from my mother and father, and partnered with my brother, I realized the importance of striking a balance between my […]
How to Get Testimonials From (Almost) All Your Clients
Testimonials are the lifeblood of a small business. In fact, 86 percent of consumers read reviews for a local business, and 57 percent of consumers will only use a business if it has 4+ stars. When I first started out as a mortgage broker, I thought that if I was patient and delivered exceptional customer […]
5 Ways to Make Your Next Exit Interview Count
Your employee just quit, but you don’t know why. Sure, you have the public reason; the one he firsts tell you and the rest of the team. But you’re quite certain there’s more to the story. So how can you discover the truth? Answer: give him an exit interview. What Is an Exit Interview? An […]
10 Ways to Increase Customer Retention to Scale Your Business
A study of Gartner Group suggests that around 80 percent of the average company’s future gains will come from the existing 20 percent of customers. It may sound like a broken record, but it is essential to keep in mind that existing customers are the lifelines of each and every company. That’s why many emphasize […]
Why It’s Important to Use Professional Invoices as a Freelancer
When you first started freelance, you were likely asking all sorts of questions such as how do I find clients or what is an invoice? Luckily, over time you’ve learned the tricks of the trade and know the ins and outs of being a successful freelancer. But, there’s always room to grow and learn. One […]
How On-the-Go Solopreneurs Can Out-Earn Software Engineers
Everybody knows tech talent can earn a lot of money — well into the six-figure range. And while it seems like on-the-go solopreneurs like dog walkers or fitness trainers can’t compete on earnings — the fact is that they can, and do! At the most basic level, all of these professions are about delivering a […]
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