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You are here: Home / Archives for The SmallBizChat Podcast

The SmallBizChat Podcast: How to Align Your Small Business with Dave Newell

March 28, 2024 By Melinda Emerson Leave a Comment

Dave Newell is on a mission to “align the misaligned” — connecting leaders with systems that foster outstanding work and personal fulfillment. He collaborates with small business leaders to implement the Five Facets of Business™ — a small business operating system — to optimize processes and foster team alignment around culture, strategy, operations, story, and […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: 5 Facets of Business, Business Alignment, Business Assessment, Business Design, Business Issues, Business Perspective, Business Values, Improving Alignment, SmallBizLady University, Three Stages of Alignment

The SmallBizChat Podcast: Hit it & Quit It with Gloria Chou, Dan Stalp, and Dave Newell

April 4, 2024 By Melinda Emerson Leave a Comment

Gloria Chou is an award-winning Small Business PR coach and host of the top-rated Small Business PR Podcast. Her untraditional yet proven PR methods that allow anyone to gain top-tier, earned media without needing to hire an agency, have industry connections, or any PR experience have been featured in Forbes, Business Insider, Crunchbase, and on […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: business apps, business books, business podcasts, Business Strategies, entrepreneurship, Group Coaching, marketing tips, Panel Discussion, small business advice, Small Business Management

The SmallBizChat Podcast: How to Love On Your Customers Better with Melinda Emerson

April 11, 2024 By Melinda Emerson Leave a Comment

  In this episode, Melinda Emerson shares a personal story about a failed purchase attempt, highlighting the importance of well-managed inventory and transparent pricing. She discusses strategies for handling customer dissatisfaction and the art of engaging potential customers. Melinda emphasizes the role of professionalism in small businesses and shares holiday season recommendations. She concludes with […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: customer engagement, Customer Service, Entrepreneurship strategies, Handling refunds, Holiday season recommendations, inventory management, Professionalism in business, small business advice, Small Business Management, Transparent pricing

The SmallBizChat Podcast: How to Leverage AI to Grow Your Business with Aprelle Duany

April 25, 2024 By Melinda Emerson Leave a Comment

In this episode, Melinda Emerson talks with Aprelle Duany about the role of AI in businesses. They discuss Duany’s journey into AI, practical applications, and the challenges encountered in its adoption. Also, they explore how AI improves customer experience and the importance of diversity and accessibility in AI development. Aprelle Duany is a technology expert […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: Accessibility in AI, AI for customer experience, AI in business, business advice, Challenges in adopting AI, Diversity in AI development, entrepreneurship, Practical applications of AI, small business strategies, Technology in Business

The SmallBizChat Podcast: Building a Brand and Digital Marketing with Barry Moltz

November 9, 2023 By Melinda Emerson Leave a Comment

Building a Brand and Digital Marketing with Barry Moltz Featured Image

As a small business expert, Barry Moltz gets owners growing again by unlocking their long-forgotten potential.  With decades of entrepreneurial experience in his own business ventures and consulting countless other entrepreneurs, Barry has discovered the formula to get stuck business owners unstuck and marching forward. As a small business expert, Barry applies simple, strategic steps […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: branding, digital marketing, maintaining a brand, rebranding, strong brand

The SmallBizChat Podcast: Hit it & Quit It with Bernadette McClelland, Ted Santos, and Barry Moltz

November 16, 2023 By Melinda Emerson Leave a Comment

Hit it & Quit It with Bernadette McClelland, Ted Santos, and Barry Moltz Featured Image

  Bernadette McClelland is a high-content and inspirational speaker on transformation and business growth, making booking a speaker easy and joyful. She has spoken in 12 countries across four continents, and 85% of her past clients have rebooked her in one capacity or another. She has landed million-dollar deals, and the US government recognizes her […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: business growth, digital marketing, innovation, reinventing your business., sales leadership

The SmallBizChat Podcast: Turn Around Your Business with Ted Santos

November 2, 2023 By Melinda Emerson Leave a Comment

Turn Around Your Business with Ted Santos Featured Image

Mr. Ted Santos is skilled at reinventing companies. And over the past 25 years, he’s reinvented himself several times. He has experience as a sales trainer, executive manager, entrepreneur, and executive coach. He’s currently chairman and CEO of Turnaround Investment Partners in New York City, which provides high-value consulting services to midsize and large companies. […]

Filed Under: The SmallBizChat Podcast Tagged With: disruptive leadership model, driving innovation, innovation and stabilization, penetrate untapped markets, turnaround

The SmallBizChat Podcast: Story-Selling with Bernadette McClelland

October 26, 2023 By Melinda Emerson Leave a Comment

Story-Selling with Bernadette McClelland Featured Image

Bernadette is a high-content and inspirational speaker on transformation and business growth, making booking a speaker easy and joyful. She has spoken in 12 countries across four continents, and 85% of her past clients have rebooked her in one capacity or another. She has landed million-dollar deals and the US government recognizes her in the […]

Filed Under: The SmallBizChat Podcast Tagged With: boost your sales, buyers, sales process, selling, story telling

The SmallBizChat Podcast: Navigating Rejection with Melinda Emerson

September 14, 2023 By Melinda Emerson Leave a Comment

Navigating Rejection with Melinda Emerson social image

Today, Melinda talks about something that is not really fun in business, but it’s something that we all need to learn how to deal with a little bit better – navigating rejection in business. Rejection is an inevitable part of the business world, particularly in sales. Dealing with rejection effectively is crucial for maintaining motivation, […]

Filed Under: The SmallBizChat Podcast Tagged With: long-term success, motivation, navigating rejection, rejection, small business

The SmallBizChat Podcast: Maintaining a Positive Mindset with Melinda Emerson

October 19, 2023 By Melinda Emerson Leave a Comment

Maintaining a Positive Mindset with Melinda Emerson Featured Image

In today’s busy business world, success is not determined solely by external factors. In this episode of SmallBizChat,  Melinda talks about the power of mindset to your business success. “Entrepreneurship brings with it a lot of stress – you really do want to prioritize and promote relaxation and stress reduction whenever you can get it.” […]

Filed Under: The SmallBizChat Podcast Tagged With: avoid self-sabotage, healthy mindset habit, kindness, positivity, relaxation, stress reduction

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Become Your Own Boss is a must read if you’re thinking of launching a business of your own.
Jean Chatzky, Bestselling Author of Money 911 and Financial Editor of NBC’s Today Show
Great step-by-step advice for anyone looking to start their own business.
Andrew C. Taylor, Chairman, Enterprise Rent-A-Car
Melinda Emerson has written a remarkable book. It is essential reading for anyone seeking to make the transition from working girl to successfully working it, as an entrepreneur.
Cynthia McClain-Hill, Past President, National Association of Women Business Owners
The perfect companion for those planning to go out on their own. Melinda delivers firsthand practical advice on how to be the successful entrepreneur. Read it if you want to get it right the first time.
Kenneth L. Shropshire, Professor at the Wharton School of Business, University of Pennsylvania
If you are looking for a versatile speaker who can talk about how to grow small businesses or get started with social media, look no further.
Heather Van Sickle Executive Director, National Association for Community College Entrepreneurship (NACCE)
Her wit and depth of subject knowledge were entertaining and empowering. Melinda is definitely on our short list of seasoned entrepreneurs and business leaders we look to invite back in the near future.
Tennille M. Robinson Senior content & Event producer for Inc. magazine
Melinda Emerson, “SmallBizLady,” is an engaging and witty speaker and a great addition to any conference. Her terrific presentation and compelling delivery give people the information they need and want to become their own bosses and grow success… Read more
Laurie Dalton White Conference Director, Pennsylvania Conference for Women
Melinda Emerson has been a fantastic small business and social media resource for the Pitney Bowes team. Not only is she personable and easy to work with, but she also has an innate understanding of the small business audience. My marketing programs … Read more
Justin Amendola, Former VP, Global SMB Digital Strategy, Pitney Bowes

Latest #SmallBizChat

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Let’s face it—if your nonprofit is still relying solely on grant applications and those annual galas where board members reluctantly bid on vacation packages they don’t want, you might as well be using a rotary phone to call potential donors. In today’s economic climate, diversification isn’t just smart—it’s survival. Several nonprofit CEOs I’ve spoken with […]

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