Guest Article The other day my husband and I were looking for a new local restaurant to attend, so we searched for “local restaurants in Rochester, NY”. The first impression we got from some of the websites really determined whether or not we gave the restaurant a shot. Some websites didn’t have a menu on […]
15 Things About Providing Outstanding Customer Service
This month I’m celebrating my 15th Anniversary in business, don’t forget to sign up for your chance to win SmallBizLady’s 15 Days of Giveaways contest. Today is Part III of my 15 Things Series. Today we’ll discuss how to stay in business by providing outstanding customer service in your small business. The real secret to […]
How to Leverage Automation to Grow Your Small Business
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with @autobizchris. Chris Davis is the CEO and Chief Automator of Automation Bridge. As the founder of Automation Bridge, Chris is passionate […]
How to Retain Employees in Your Small Business
Guest Article Small businesses may not be able to offer a huge benefit package or the salary of a major corporation to employees, but they don’t have to. The smart ones have a secret weapon that’s even more effective at attracting and keeping the best employees. It’s the opportunity to be part of something and […]
15 Best Apps for Busy Small Business Owners
This month I’m celebrating my 15th Anniversary in business, don’t forget to sign up for your chance to win SmallBizLady’s 15 Days of Giveaways Contest. Today is Part II of my 15 Things Series. Today we’ll discuss best apps for busy small business owners. As small business owners, we constantly have competing objectives and timelines […]
How to Run a Successful Independent Restaurant
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with @Restaurant_Lady. Misty Young is known for her relentless approach to systems development in restaurant marketing, leadership, financials, operations and service. She […]
How 5 Minutes on Mobile Can Increase Small Business Sales
Guest Article Going mobile can open a lot of doors for your business and if done correctly, can help guide customers to a path of purchase. In 2013, small businesses expected about 13% of their holiday sales to be through mobile commerce. That’s a major jump from the previous year. And small, local businesses have […]
15 Things I’ve Learned in 15 Years in Business
I haven’t had a paycheck job in 15 years and as a small business owner for all that time, I have had the opportunity to learn quite a few lessons. Though some of them were more expensive than others, I still wouldn’t trade it for the world. I am grateful to be a small business […]
Who is on #SmallBizChat March 2014?
#SmallBizChat is a weekly conversation where small business owners can get answers to their questions. The focus of #SmallBizChat is to end small business failure by helping participants succeed as your own boss. Join me live every Wednesday, 8PM EST for #SmallBizChat on Twitter. Here’s how: follow @SmallBizChat on Twitter and click here for directions on how to join […]
How To Grow Your Small Business By Growing Yourself
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with @ScottAddis. F. Scott Addis is an author and speaker. He recently wrote Summit…Reach Your Peak and Elevate Your Customers’ Experience, a life-changing […]
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