Every entrepreneur eventually encounters a difficult customer. Whether it’s someone who demands the impossible, complains about every detail, has unrealistic expectations, or all that stuff, and pays late. Dealing with challenging customers is simply part of doing business. The good news is that difficult customers don’t have to become difficult situations. The key is learning […]
Who’s on #Smallbizchat June 2018
#Smallbizchat is a weekly conversation where small business owners can get answers to their questions. The focus of #Smallbizchat is to end small business failure by helping participants succeed as your own boss. Please join us live on Twitter every Wednesday 8-9 pm ET. Here’s how: follow @SmallBizChat on Twitter and follow the hashtag #Smallbizchat and click here for directions […]
How to Handle Conflict in Your Life and Business
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with R.W. Burke who is a Certified Professional Coach through the Institute for Professional Excellence in Coaching and is the top […]


