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ENDING SMALL BUSINESS FAILURE

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You are here: Home / Archives for Fix Your Business

How to Handle Difficult Customers in Your Small Business

May 20, 2019 By Melinda Emerson Leave a Comment

Difficult Customers

There are times in the life of every small business owner when you come across a customer that lets you know that you made a mistake. We are all human, mistakes happen, but it’s how you respond that makes the difference between whether you get an angry review on Yelp or Tripadvisor or if you […]

Filed Under: Fix Your Business, Your Small Business Tagged With: dealing with customers, difficult customers, handling customers, problematic customers, small business

4 Ways Your Inbox is Inhibiting Business Growth (& How to Fix It)

January 8, 2019 By Melinda Emerson Leave a Comment

gain control of your email inbox

Sponsored Post The email inbox. It’s still one of the most important tools in your sales process, especially for your sales team’s toolbox. That being said, inefficient use of email and the inbox can cause costly bottlenecks and inhibit long-term business growth. What’s worse, many business owners don’t even realize that they have a problem. […]

Filed Under: Branding & Marketing, Business Inspiration, Featured Post, Fix Your Business, Grow Your Business, How to Start, Technology Tagged With: CRM, email, inbox management, mixmax, Productivity

My best advice for Millennial Business Owners

October 8, 2018 By Melinda Emerson Leave a Comment

I was recently invited to appear as a featured guest on the Tweetchat  #MillennialTalk hosted by social media Influencer Chelsea Krost on Tuesday at 8pm ET. She asked me to talk about growth strategies for millennial business owners. They were a lively bunch. I thought this information might be helpful for all my loyal readers, so here […]

Filed Under: Ask Smallbizlady, Fix Your Business, How to Start, Starting A Small Business Tagged With: #MillennialTalk, growth strategies, millennial business owners

High-Performance Hiring Practices

September 25, 2018 By Melinda Emerson Leave a Comment

Guest Article One of the most frequent questions across this country, when I am talking to small business owners, is, “How do I hire the right person?”  Looking for the right person to hire can be the most expensive and damaging process in your business.  Your employees are the lifeblood of your organization.  They are […]

Filed Under: Fix Your Business, Grow Your Business, Leadership, Teams Tagged With: @ogingacarr, employee management, Hiring, hiring practices

How to Develop a Business Strategy – Part III

September 17, 2018 By Melinda Emerson Leave a Comment

Developing a business strategy is all about looking at where you want your company to be in the next 3-to-5 years and figuring out what you need to do now to get there. If you spend your days constantly putting out fires in your business, it’s doubtful that you have much time for developing a […]

Filed Under: Become Your Own Boss Tips, Fix Your Business, Grow Your Business, Solopreneurs, Your Small Business Tagged With: benefits of business strategy, business strategy, develop strategy, long-term strategy

How to Develop a Business Strategy – Part II

September 10, 2018 By Melinda Emerson Leave a Comment

Your business strategy is your roadmap to business success, but it needs to be adjusted annually. You and your team should take a look at your business strategy every fall to plot out your sales objectives and goals for the new year. 2019 is just around the corner, and you should start your planning process […]

Filed Under: Become Your Own Boss Tips, Fix Your Business, Grow Your Business, Solopreneurs, Your Small Business Tagged With: business strategy, develop strategy, failed business strategy

How to Develop a Business Strategy – Part 1

September 3, 2018 By Melinda Emerson Leave a Comment

September is the perfect time to start looking ahead to first quarter 2019. The fall is right time to start thinking about your business goals and then engage your team in developing a new business strategy. Winging it is NOT a strategy, yet too often business owners venture into new markets without a specific target […]

Filed Under: Become Your Own Boss Tips, Fix Your Business, Grow Your Business Tagged With: business growth, business strategy, mission, vision

Success Secrets from America’s Top Business Experts Part 2

April 9, 2018 By Melinda Emerson Leave a Comment

My new book Fix Your Business, features top business experts at the end of each of the chapters. Each expert was selected based on the advice they could share based on my 12 Ps of Running a Successful Business: Preparation, Purpose, People, Profit, Processes, Productivity, Performance, Product, Presence, Prospects, Planning and Perseverance. They are all […]

Filed Under: Business Inspiration, Fix Your Business, Grow Your Business, Uncategorized Tagged With: fix your business, small business experts, small business success tips, success secrets

The Art of Commercial Conversations to Drive Sales

March 15, 2018 By Melinda Emerson Leave a Comment

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Bernadette McClelland @b_mcclelland Bernadette is a Keynote Speaker, Sales Leadership Coach, and published author of ‘The Art of Commercial Conversations’. […]

Filed Under: Featured Post, Featured SmallBizChat, Fix Your Business, Grow Your Business, Q & A Interview, SmallBizChat Tagged With: @b_mcclelland, commercial conversations, driving sales, sales performance, SmallBizChat

How to Run a Successful Business

March 8, 2018 By Melinda Emerson Leave a Comment

Melinda Emerson, @SmallBizLady offers advice and encouragement to more than three million entrepreneurs every week online. She is the publisher of succeedasyourowboss.com. Forbes magazine named her the #1 woman for entrepreneurs to follow on Twitter. She has a 20-year track record as a successful businesswoman as CEO of Quintessence Group, an award winning marketing consulting […]

Filed Under: Featured Post, Featured SmallBizChat, Fix Your Business, Grow Your Business, Q & A Interview, SmallBizChat Tagged With: fix your business, SmallBizChat, smallbizlady, Successful Business

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Latest #SmallBizChat

10 Workflows Systems Every Small Business Needs

Running a successful small business takes more than talent, passion, or a good product. It requires systems, specifically workflow systems that guide how work gets done, from attracting prospects to delivering your service or product and getting paid. These systems help you operate more efficiently, reduce errors, enhance the customer experience, and ultimately grow your […]

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