Trust is not a “soft skill.” It is not a vibe. And it is definitely not optional. Trust is one of the most powerful and overlooked drivers of business success. Strong small businesses don’t just sell products or services; they build confidence with everyone they touch. Employees trust leadership. Vendors trust commitments. Customers trust promises. […]
Your 2026 Game Plan – How to Stop Reacting and Start Building a Profitable, Intentional Business
If the last few years have taught business owners anything, it’s this: hoping things will “settle down” is not a strategy. 2026 will reward the businesses that plan with precision, manage with discipline, and execute with confidence. If you want next year to look different from this one, you need a real game plan, not […]
Why All Successful Small Business Owners Have a Coach
Small business owners face a multitude of challenges on their journey to success. From navigating challenges with the economy and gas prices to managing day-to-day operations, the path to building a thriving business can be daunting. However, one common thread unites many successful entrepreneurs: the presence of a business coach. While some may view coaching […]
How to Drive Profitability, Productivity, and Accountability in your Small Business
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Neen James, who is the author of nine books including Folding Time and her most recent, Attention Pays. In 2017 […]



