In this episode, Melinda Emerson talks with Aprelle Duany about the role of AI in businesses. They discuss Duany’s journey into AI, practical applications, and the challenges encountered in its adoption. Also, they explore how AI improves customer experience and the importance of diversity and accessibility in AI development. Aprelle Duany is a technology expert […]
How to Thrive as a Small Business for 25+ Years
Surviving and thriving in the competitive landscape of running a small business is no small feat. I’m proud to say this month, we here at Quintessence Group are celebrating 25 years in business. Honestly, I can’t believe it. It really doesn’t feel like it’s been that long. In the early years, we weathered the storms […]
What I’ve learned after 18 years in business
To my true amazement, this week marks my 18th year in business, and I must say it’s been a wild ride. In 1999, I was scared to death, I had a laptop, a fax machine and a dream and set up shop in the basement of my house. My neighbor, who was a contractor, came […]
Ask SmallBizLady: What’s the Best Business Advice I’ve Ever Gotten?
Every Friday, I answer your small business questions in a video blog segment called Ask SmallBizLady. This week, we are taking on the question: What’s the best business advice I’ve ever received? Be good to your customers! It’s cheaper to keep a customer than to find a new one. Keep in touch with your customers. Ask […]