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How to Monetize Your Message – #SmallBizChat QA with Darnyelle A. Jervey

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with @darnyellejervey Darnyelle A. Jervey, MBA, is a small business expert founder of IncredibleOneEnterprises.com. She is committed to showing entrepreneurs the mindset, marketing and money-making strategies to attract more ideal clients and charge what they’re worth so that they earn 6 figures unleashing their Incredible Factor.  For more information http://www.incredibleoneenterprises.com

SmallBizLady: What is your unique approach to marketing?  

Darnyelle A. Jervey: Marketing that evokes an emotional response for your “audience of one” because you are creating an experience for them that sets you apart from others who technically do what you do. In creating an experience, you find authentic and compelling ways to position your brand, product and service so that they see you as the only solution to the problem they’re experiencing.  When you are fully authentic, you can create compelling marketing that immediately resonates with your “audience of one.” And when they feel like you know them, their trust in your products and services deepen and they take action to work with you.


SmallBizLady: How do you determine your audience of one? 

Darnyelle A. Jervey: Before you can get started, you have to get clear on the problem that you can solve for others easily out of your abundance – of content, information, strategy, etc.  Remember the universal law of business. Then the first step is to thoroughly describe who they are right now. It can be done in one clear paragraph. This includes demographic as well as emotional information that helps you “get into their heads” so that you can eventually create compelling marketing for the to self select themselves into your products and services. Next, identify what their problem is right now in a full paragraph. Get clear on what they’re struggling with in graphic detail. Begin to use words they’d use to describe their problem. And lastly, build out a detailed paragraph about what theyre in most need of right now to solve the problem. This final paragraph is like your prescription for their problem.

 

SmallBizLady: What is the most important thing to do monetize your message? 

Darnyelle A. Jervey: Remember the universal law of business and build your marketing message around it. Everything that you do, say and are must align to the way you want to be represented in the market while solving a problem for your “audience of one”
SmallBizLady: Why do entrepreneurs fail to attract only ideal paying clients? 

Darnyelle A. Jervey: Because they lack the clarity of getting into the heads of their ideal clients. For this reason, I share a 15 page ideal client profile with my students and clients that is made up with a multitude of questions that you must answer about your ideal client before you’re ready to market to them. While they all complain, when they’re done they know their audience of one so well that they can speak their language and make an immediate impact.

 

SmallBizLady: What one strategy can SHIFT a business when implemented? 

Darnyelle A. Jervey: What I like to call the “dog whistle” strategy. Beginning to speak their language, in a frequency that only thy can understand and they will respond to your call to action every time…


SmallBizLady: How should small business owners create a systematic approach to marketing?

Darnyelle A. Jervey: Yeah I’ve created the client magnet marketing success formula which is devised of the 7 steps that create experiential marketing so that you consistently attract more clients, make more money and gain more leverage in your business.


SmallBizLady: What is the client marketing success formula?

Darnyelle A. Jervey: Again, it’s comprised of 7 core mindset, marketing and money-making strategy steps and ensures that at every step you’re focused on creating an experience.  Your message aligns with your marketing so that you create a movement.  The steps include aligning your message and mindset, clarifying your audience of one, creating magnetic marketing messages, creating magnetic marketing materials, creating an experience when networking, developing a client referral system, creating value-based packages and prices, closing the sale with ease and setting up marketing systems and sequence to gain leverage for your business.  These 7 steps, when used consistently are exactly what a small business owners needs to keep their pipeline full.
SmallBizLady: How do you determine your message?

Darnyelle A. Jervey: I recommend that you take time to “inspect the incredible” or complete a swot analysis on your business concept. It’s easy to want to speak in a voice that is already in the marketplace; however, it’s about finding what makes you different.  As you complete your SWOT, think differently. Ask yourself questions that look at the problem from a different angle. Don’t be afraid to burn the box.
Smallbizlady: How does your Incredible Factor play into your marketing?

Darnyelle A. Jervey: Let me start by defining the Incredible Factor for you – it’s your secret sauce, signature business move, unique selling proposition and hot undeniable gift in one client magnetic package. Think about the first time MJ moonwalked and forever changed the game.  Every entrepreneur has their own moonwalk and it, when marketed magnetically can create amazing wealth for them and their family. It’s how you solve the problem differently from the others in your industry.  It’s everything that culminates into the experiences that you create for your clients and customers.

 

SmallBizLady: What should an entrepreneur never do when creating their marketing?

Darnyelle A. Jervey: Copy from someone else. That will be seen a mile away. It’s inauthentic and as a result, you won’t achieve your results because your Incredible Factor isn’t making a statement. Take the time to find your signature move or, work with a business coach or mentor to find it.  Even though there is “nothing new under the sun” there is a unique way for you to present the information in your own style and voice.  Don’t be afraid to be you, you must own your Incredible Factor if you truly want to magnetize your marketing.

 

SmallBizLady: How will I know if my marketing is creating a movement?

Darnyelle A. Jervey: If you’re evoking emotion consistently in your marketing and your marketing is aligned to your mindset for success. When others identify with you emotionally, you create an experience and experiences move people to follow you because they believe your work is transformational.  And you’ll now be your results and your followers will tell you NAD everyone else.

 

SmallBizLady: Why do you suggest shifting your mindset as a key component to monetizing your message?

 Darnyelle A. Jervey: 95% of your success in life is based on mindset. Your business growth will always be stifled by your limiting beliefs. If your limiting beliefs are bigger than your desire to change the lives of those you’ve been called to serve with your Incredible Factor, you won’t grow your business. By taking the time to learn strategies to shift your mindset, you can experience exponential business growth. Which will allow you to create experiences for many more people.

 

If you found this interview helpful, join us on Wednesdays 8-9pm ET follow @SmallBizChat on Twitter. Here’s how to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on how start or grow your small business subscribe to Melinda Emerson’s blog http://www.succeedasyourownboss.com.

Melinda F. Emerson, known to many as SmallBizLady is one of America’s leading small business experts. As a seasoned entrepreneur, professional speaker, and small business coach, she develops audio, video and written content to fulfill her mission to end small business failure.  As CEO of MFE Consulting LLC, Melinda educates entrepreneurs and Fortune 500 companies on subjects including small business start-up, business development and social media marketing. Forbes Magazine recently named her one of the Top 20 women for entrepreneurs to follow on Twitter. She hosts #SmallBizChat Wednesdays on Twitter 8-9pm ET for emerging entrepreneurs. She also publishes a resource blog www.succeedasyourownboss.com Melinda is also the author of the national bestseller Become Your Own Boss in 12 months; A Month-by-Month Guide to a Business That Works. (Adams Media 2010)

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How to Get Corporate Sponsorship for Your Small Business

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with @anisharkeeys.  Anisha Robinson Keeys is the Principal Officer of Best Practice Fundraising. With 14 years of nonprofit fundraising and marketing experience,she has raised over $52 million dollars in the areas of youth and women’s empowerment, disaster relief, arts, and health care. Learn more about Anisha at bestpracticefundraising.org.


Small Biz Lady:  What does it mean for an organization, brand or person to get sponsored?

Anisha Robinson Keeys: Sponsorship is a mutual business proposition that offers something in exchange for a financial commitment from a corporation. Corporations get a return on their financial “investment,” enhance their profile, associate their brand with a cause or attract customers who support that cause. Sponsorship typically involves a contractual relationship between the non profit and the corporate sponsor

 

Small Biz Lady: How do you even get started pursuing sponsorship?

Anisha Robinson Keeys: Getting funding from corporations may be a great opportunity for your organization to increase your budget but– you should never haphazardly create a corporate sponsorship program for the sake of filling a budget deficit Before pursuing support from corporations, you first need to know your organizations goals,  and then ask and answer these questions:

  • What is your organization trying to achieve?
  • Can you effectively tell your organizations story?
  • What value could your organization provide to a prospective corporate sponsor?
  • What impact could a corporation make by partnering with your organization?

Continue Reading →

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Best of Melinda Emerson’s #SmallBizChat Interviews in 2009

Best of SmallBizchat 2009My interview with Sherri Garrity on how to quit a job to start a business:

Sherri is the founder of Corporate Fugitive. Her company provides business coaching to aspiring entrepreneurs and business owners who want to go from overwhelmed to extraordinary.  In 2007, she walked away from a successful marketing career to start her own consulting business. Contact her on Twitter @SherriGarrity or at http://www.corporatefugitive.com

http://succeedasyourownboss.com/09/2009/how-to-quit-a-job-to-start-a-business/

My Interview with Christina Katz on how to develop a platform for your small business:

Christina is the author of Get Known Before The Book Deal; Use Your Personal Strengths to Grow an Author Platform and Writer Mama, How to Raise a Writing Career Alongside Your Kids for Writer’s Digest Books. She has written hundreds of articles for national, regional, and online publications, presents at publishing events around the country.  Find Christina on Twitter at @thewritermama or at: http://christinakatz.com/

http://succeedasyourownboss.com/12/2009/how-to-develop-a-platform-for-your-small-business/

My Interview with coach Elizabeth Barbour on 5 Ways to Shift from Tired to Inspired in Business:

Elizabeth Barbour’s company is The Inspired Entrepreneur. She is a small business coach who serves as a catalyst for entrepreneurs to take inspired action and create extraordinary results in business and in life. Her four core values are community, celebration, spirituality and self-care. Find Elizabeth on Twitter @CoachElizabethB Visit www.ElizabethBarbour.com.

http://succeedasyourownboss.com/09/2009/5-ways-to-shift-from-tired-to-inspired-in-business/

#SmallBizChat Live Telesummit Recap (Part 1)

In November 2009, we presented the first annual #SmallBizChat Live Telesummit. This blog post recapped three key points that each expert shared with us. The four experts highlighted are:

Mike Michalowicz talked about using social media a build your business. Mike aka @TPEntrepreneur is a small business expert and author of Toilet Paper Entrepreneur. For more information, please visit toiletpaperentrepreneur.com 

Karyn Greenstreet talked to us about mastermind group best practices. Karyn aka @kgreenstreet is a self-employment expert who runs thesuccessalliance.com. Her website has all the resources a business owner needs to start or run a mastermind group.

Dr. Mel Gravely talked about how to retool your business in tough times. Mel aka @melgravely is the founder of the Institute for Entrepreneurial Thinking, the leading think tank on issues related to business development. For more information, please visit entrethinking.com .

Tim Berry talked about Managing Cash Flow in a Tough Economy. Tim aka @Timberry is president and founder of Palo Alto Software the makers of Business Plan Pro, and founder of bplans.com. He’s the author of The Plan-As-You-Go Business Plan, Entrepreneur Press. 

http://succeedasyourownboss.com/11/2009/smallbizchat-live-telesummit-recap-part-1/

#SmallBizChat Live Telesummit Recap (Part 2)

Here’s the recap of three key points that each expert shared with us.

Allyson Lewis talked to us about getting more out of your day as a business owner. Allyson is a business coach whose focus is on productivity. Her book, The 7 Minute Difference, grew out of the workshops she has been teaching for years. Contact her on Twitter at @allyson7minutes or visit Seven Minutes Inc.

Michelle Villalobos talked to us about turning contacts into contracts. Michelle is a business turnaround expert who teaches busy entrepreneurs how to improve their sales. Reach her on Twitter at @mivi or visit MichelleVillalobos.com.

Paul B. Brown spoke with us about becoming a published author to build your business. Paul is a long-time contributor to the New York Times and author of more than two dozen books, including the international best-seller Customers for Life. He is the author of Publishing Confidential: What it really takes to land a non-fiction book deal.

Lisa D. Sparks taught us how to become email marketing rock stars. Lisa is an email marketing expert with nine years of experience developing and implementing marketing campaigns for small business owners. Reach her on Twitter @lisadsparks or visit lisadsparks.com

http://succeedasyourownboss.com/11/2009/smallbizchat-live-telesummit-recap-part-2/

We have had a great time doing #smallbizchat interviews weekly, and we hope you enjoy these recaps.  If these interviews have been helpful join us every Wed 8-9 ET for #smallbizchat on Twitter. We have lots if great small business resources coming in 2010. The goal of #smallbizchat is to end small business failure and reduce the learning curve of small biz owners as they start a grow their small business.

How to participate in #SmallBizChat: http://bit.ly/S797e

WANT TO USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE?  You may, as long as you include this complete blurb with it:

Melinda Emerson “SmallBizLady” is a Veteran Entrepreneur, Small Business Expert and Social Media Coach who hosts #smallbizchat on Twitter.  #Smallbizchat is the trusted Twitter resource to discuss everything entrepreneurs need to know about launching and running a profitable small business.  Melinda’s first book, Become Your Own Boss in 12 months; A Month-By-Month Guide To a Business Than Works! is scheduled to be released by Adams Media in March 2010.

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#SmallBizChat Live Telesummit Recap (Part 2)

(Dear readers: this is the second part of a two part post. Click here to see part one.)

smallbizchat_live_telesummitEvery week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. This past week, I presented the first annual #SmallBizChat Live Telesummit. The goal was to give the audience the information to create a new plan for their business in 2010. After nearly a year of communicating in writing on this blog and using Twitter, LinkedIn and Facebook, I wanted to interview small business experts over the phone. I also wanted our followers to have access to some experts who do not use Twitter, but who have fantastic information to share. In today’s blog post, I have prepared a recap of three key points that each expert shared with us.

Allyson Lewis @allyson7minutes is a renowned motivational speaker and business coach whose focus is on productivity, specifically developing systems to change your life. Her book, The Seven Minute Difference, grew out of the workshops she has been teaching for the past five years. For more information, please visit Seven Minutes Inc. Allyson talked to us about getting more out of your day as a business owner.

Here are Allyson’s key takeaways:
1. Use a daily written plan of action. The average adult has a 7 minute attention span. Take 7 minutes to write down your top priorities for the day. Regain your passion by doing what is most important to you.
2. Get 7-8 hours of rest a night. Stop watching late night TV and sacrificing a good night’s rest.
3. She introduced the 5 before 11am rule. Allyson advises us all to make an exhaustive list of everything in our personal lives and business lives that needs to get done. Then she suggests tackling 5 tasks per day before 11am, if that’s too tough try do 5 a week. Just get rid of the list.

Michelle Villalobos @mivi is a business turnaround expert who teaches busy entrepreneurs how to improve their sales approach through networking skills, personal branding and word-of-mouth marketing. For more information, please visit MichelleVillalobos.com. Michelle talked to us about turning contacts into contracts.

Here are Michelle’s key takeaways:
1. Reframe the typical “elevator pitch” into an “elevator teaser.” Instead of a rapid fire 30 second commercial that describes everything you do, find the core of what you do and develop a tagline that encompasses your entire brand (if you can). Done properly, it will elicit the follow-up question, “that sounds interesting, tell me more.” One therapist who helps people get over their fears and anxieties described herself as “the couchless therapist,” which makes people want to know more.
2. Business card etiquette – Avoid “premature solicitation” – which is the act of handing out business cards before even saying hello. When you give someone a business card, it is all about timing. Your goal is to develop rapport and to connect with someone. The time to exchange business cards, more appropriately, is after interaction.
3. Follow-up is important. Michelle suggests offering a free newsletter signup to people in a follow-up email. And in the monthly newsletter have valuable tips and info, all focused on the needs of the customers.

Paul B. Brown is a long-time contributor to the New York Times and author of more than two dozen books, including the international best-seller Customers for Life. He is the author of Publishing Confidential: What it really takes to land a non-fiction book deal. Paul spoke with us about becoming a published author to build your business.

Here are Paul B. Brown’s key takeaways:
1. Once you have book idea, the first thing to do is to try developing an outline for the book, and then writing 2-3 sample chapters.
2. The title of your book should tell people exactly what your book is about. Do not be afraid to talk to potential readers about the book topic to get the right words to use in your book title.
3. A book proposal is what you need to approach an agent or editor to pitch your book. It’s fine to send a query letter first, but if there’s any interest, the next request will be to send a book proposal which is typically a 30-page document. Start working on the proposal before sending query letter, so that you can respond to interest.
Paul made a special offer to Telesummit participants – he will give out a copy of a book proposal that sold. You should email Paul at paulbbrown@aol.com and use “Melinda’s Telesummit” in the subject line. His offer ends 11/13/09 at 5pm Eastern.

Lisa D. Sparks @lisadsparks is an email marketing expert with nine years of experience developing and implementing marketing solutions for small business owners. Lisa taught us how to become email marketing rock stars. For more information, please visit lisadsparks.com

Here are Lisa’s key takeaways:
1. Typical open rate on email marketing is 22%. Be sure not use language in your emails that are triggers for spam filters such as: FREE, space available, special offer, only today, !!!, and ???
2. You should have multiple ways to build your email list for your business. Using an email sign-up for your newsletter/blog on multiple pages of your website is one strategy. You can also offer a special report in exchange for an email address. Conducting free monthly conference calls is another great technique to build your list. When you go to a networking function, be sure to ask someone who gives you a business card if you can add them to your mailing list.
3. Develop an editorial calendar for your e-newsletters and all of your auto-responders. Consider writing a year’s worth of e-newsletters all at once. Email should not be the only way that you communicate with your list – using video and/or audio and are nice ways to break it up.

If you missed the SmallBizChat Live Telesummit, do not worry! We are editing and packaging the calls to make them available shortly… so stay tuned.

I hope that after you read what these experts had to say, you will be ready to tackle 2010 with some inspiration and new tricks up your sleeve. Being in business is a spiritual marathon. Hang in there.

My co-host Cathy Larkin @cathywebsavvyPR and I presented the 1st Annual SmallBizChat Live Telesummit because it is our mission to end small business failure. We will be back November 2010 to do this again.

Please follow us at @smallbizchat and join us for #SmallBizChat every Wednesday from 8-9pm Eastern on Twitter. #SmallBizChat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business.

How to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

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#SmallBizChat Live Telesummit Recap (Part 1)

(Dear readers: this is the first part of a two part post about SmallBizChat Live Telesummit. Part two will post on Friday, November 13, 2009.)

smallbizchat_live_telesummitEvery week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. This past week, I presented the first annual #SmallBizChat Live Telesummit. The goal was to give the audience the information to create a new plan for their business in 2010. After nearly a year of communicating in writing on this blog and using Twitter, LinkedIn and Facebook, I wanted to interview small business experts over the phone. I also wanted our followers to have access to some experts who do not use Twitter, but who have fantastic information to share. In today’s blog post, I have prepared a recap of three key points that each expert shared with us.

Mike Michalowicz @TPEntrepreneur kicked off our Telesummit. Mike is small business expert who is known as the Toilet Paper Entrepreneur. For more information, please visit toiletpaperentrepreneur.com Michalowicz talked about using social media a build your business.

Here are Mike’s key takeaways:
1. Use a 4 to 1 ratio in your content posted on social media sites. Only promote yourself once in every four times you communicate. Always seek to add value to your audience.
2. Take a non-traditional position to stand out among other experts in your field.
3. Blogging and participating in forums is a great strategy, but using Google ad words can be effective as well. 

Karyn Greenstreet @kgreenstreet was our second guest. She’s a self-employment expert who runs thesuccessalliance.com. Her website has all the resources a business owner needs to start or run a mastermind group. Karyn talked to us about mastermind group best practices.

Here are Karyn Greenstreet’s key takeaways:
1. Being involved in a mastermind group is something successful entrepreneurs do.
2. Think about the other skills you need in your business when you want to recruit members to start a mastermind group. Mastermind groups are typically four-to-ten people.
3. Develop set procedures for how your group will operate and get all participants to sign the agreement. Using an agreement is one of the best ways to get participants to commit to the terms and then fully participate.

Dr. Mel Gravely @melgravely kicked off day two of the Telesummit. Mel is the founder of the Institute for Entrepreneurial Thinking, the leading think tank on issues related to business development. For more information, please visit entrethinking.com Mel talked about how to retool your business in tough times.

Here are Dr. Gravely’s key takeaways:
1. It is more important than ever to focus on your niche market and your value proposition. Gone are the days of the generalist consultant.
2. Do not launch any new marketing initiative that you can’t afford to keep up for at least a year.
3. Business shouldn’t always be a struggle. If you have been struggling in your business for more than four years, and it’s never been profitable; it might be time to move on from that business or that business model.

Tim Berry @Timberry is president and founder of Palo Alto Software the makers of Business Plan Pro, and founder of bplans.com. He’s the author of The Plan-As-You-Go Business Plan, Entrepreneur Press. Tim talked about Managing Cash Flow in a Tough Economy.

Here are Berry’s key takeaways:
1. Make sure you know how your clients process invoices. When you can, build a relationship with someone in accounts payable. When evaluating a deal with a major corporation, make sure you’ve got enough cash reserves to wait on your money, or don’t do the deal.
2. Would you walk a city-block blindfolded? Well that’s what is it like to run a business without up-to-date financial statements. You must have a current statement of cash flow, profit & loss statement, and a balance sheet every month.
3. Do not use your line-of-credit to finance marketing efforts to generate sales. Use you line of credit of finance business you have already won.

(NOTE: This is part one of the #SmallBizChat Live Telesummit recap. Part two will post live on Friday, November 13, 2009.)

If you missed the SmallBizChat Live Telesummit, do not worry! We are editing and packaging the calls to make them available shortly… so stay tuned.

My co-host Cathy Larkin @cathywebsavvyPR and I presented the 1st Annual SmallBizChat Live Telesummit because it is our mission to end small business failure. We will be back November 2010 to do this again.

Please follow us at @smallbizchat and join us for #SmallBizChat every Wednesday from 8-9pm Eastern on Twitter. #SmallBizChat is the trusted resource on Twitter to discuss everything entrepreneurs need to know about launching and running a profitable small business.

How to participate in #SmallBizChat: http://bit.ly/S797e

For more tips on starting or growing your small business subscribe to Melinda Emerson’s blog at www.succeedasyourownboss.com

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