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You are here: Home / Archives for Melinda Emerson

Creating Signature Customer Service in Your Small Business

July 16, 2009 By Melinda Emerson Leave a Comment

From time to time as SmallBizLady, I conduct interviews with small business experts that could benefit my audience. This is excerpts from my #smallbizchat interview on Twitter with Glory Borgeson @GloryBorgeson about creating signature customer service in your small business. GloryBorgeson is a business coach, speaker and author of the book “Catapult Your Business to New Heights.” http://tinyurl.com/m2rzho SmallBizLady: Why […]

Filed Under: Grow Your Business, Q & A Interview, SmallBizChat Tagged With: bad customer service, building loyalty, customer service excellence, customer service ideas, Ow! customer service, Wow! customer service

5 More Things You Must Never Forget in Business

July 14, 2009 By Melinda Emerson 1 Comment

This is a Part II of blog post series highlighting excerpts from my forthcoming book Be Your Own Boss! How to Quit Your Job and Start Your Own Business in 12 Months or Less!  The book will be released in February 2010 by Adams Media. What can this book do for you? Be Your Own Boss! […]

Filed Under: 10 Things Lists, Become Your Own Boss Tips Tagged With: fill the pipeline, get it in writing, reference letters, Time management, your client's first impression

How to Be a Guest on #SmallBizChat

July 13, 2009 By Melinda Emerson 3 Comments

Thank you for your interest in being a guest on #SmallBizChat! In preparation for the TwitterChat, here is what you should know in order to ensure a great chat experience. #SmallBizChat is a weekly interactive talk show on Twitter for small business owners. It takes place every Wednesday from 8-9 pm eastern time.  Participants and […]

Filed Under: SmallBizChat Tagged With: be a guest, SmallBizChat, smallbizlady, tweetchat, twitter

How to Get a Bank Loan

July 13, 2009 By Melinda Emerson Leave a Comment

Although credit is tight right now for small business owners, business loans are still available. Banks, CDFI’s and alternative lenders will do business with you if you have the price of admission: 1) Good credit 700 or higher FICO score 2) Collateral to guarantee the loan 3) A Solid Business Model 4) A Plan to […]

Filed Under: Cash Flow & Finance Tagged With: banking relationships, get a bank loan, study industry trends, the ask letter, up-to-date business plan

Blogging for Business

July 9, 2009 By Melinda Emerson Leave a Comment

From time to time as Smallbizlady, I conduct interviews with small business experts that could benefit my audience.  This is an excerpt from my #smallbizchat interview with Meryl K. Evans @merylkevans about Blogging for Business. Blogging is old news by today’s standards as Twitter, Facebook and LinkedIn dominate the social networking scene. But blogging continues to pick up speed […]

Filed Under: Q & A Interview, SmallBizChat, Social Media Tagged With: blogging, online brand, small business, social media

6 Things Michael Jackson Taught Us About Business

July 7, 2009 By Melinda Emerson 11 Comments

1) You must be excellent Michael Jackson was nothing if not a perfectionist.  He was the greatest entertainer of all time, because he had his hands in everything.  It wasn’t just about the music; he designed the lighting, the choreography, the video montages, and his wardrobe. When you first start a business you do 10-12 […]

Filed Under: 10 Things Lists, Branding & Marketing Tagged With: business ideas, innovator, michael jackson, signature moves, strategic branding

First 5 Things You Must Never Forget in Business

July 7, 2009 By Melinda Emerson Leave a Comment

This blog post is an excerpt from my forthcoming book  Be Your Own Boss! How to Quit Your Job and Start Your Own Business in 12 Months or Less!  The book is scheduled to be released in February 2010 by Adams Media. What can this book do for you? Be Your Own Boss! is organized […]

Filed Under: 10 Things Lists, Become Your Own Boss Tips Tagged With: ABC, Attention to detail, Be Your Own Boss, Customer Service, Professional Presentation, profit in every deal

8 Ways to Attract Followers on Twitter

July 6, 2009 By Melinda Emerson 1 Comment

When it comes to Twitter, attracting “followers” are key to building your online brand. Here’s key information to attract followers: 1)  Use usernames which match your name or business service or other social networking sites. When you sign up for your Twitter account, use your real name or the name you use on other social […]

Filed Under: 10 Things Lists, Social Media Tagged With: attract followers, online brand, social media, twitter

How to Write Web Copy That Sells

July 2, 2009 By Melinda Emerson Leave a Comment

From time to time as Smallbizlady, I conduct interviews with small business experts that could benefit my audience. This is excerpted from my #smallbizchat interview with Monica Day @monicaaday about writing web copy that sells. Monica Day is a full-time direct mail copywriter. She primarily writes for clients who have information products in the financial, travel, and self-improvement industries. Monica […]

Filed Under: Branding & Marketing, Q & A Interview, SmallBizChat Tagged With: call to action, DRC, SEO copywriting, SmallBizChat, taglines, web content, web conversion, webcopy

First Black Woman to Head Fortune 500 Company

July 1, 2009 By Melinda Emerson Leave a Comment

Today, July 1, 2009 Ursula Burns becomes the first black woman to head a Fortune 500 company.  Burns assumes the CEO role at Xerox Corporation replacing another woman Anne Mulcahy, 56, who is retiring. Burns, 50, who grew up in a New York City housing project, began with Xerox in 1980 as a summer engineering […]

Filed Under: Business Inspiration Tagged With: african-american CEO, Fortune 500 CEO, ursula barns, woman CEO, xerox

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Melinda Emerson has written a remarkable book. It is essential reading for anyone seeking to make the transition from working girl to successfully working it, as an entrepreneur.
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