#Smallbizchat is a weekly conversation where small business owners can get answers to their questions. The focus of #Smallbizchat is to end small business failure by helping participants succeed as your own boss. Please join us live on Twitter every Wednesday from 8-9 pm ET. Here’s how: follow @SmallBizChat on Twitter and follow the hashtag […]
How to Give Amazing Customer Service Every Time
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Shep Hyken @Hyken. Shep Hyken is a customer service and experience expert, professional speaker and New York Times bestselling author who […]
Best of SmallBizChat 2013
Every Wednesday night from 8-9pm ET, I host #Smallbizchat. It’s a weekly chat on Twitter that is a peer-to-peer mentoring program. Each week I feature a small business expert to share wisdom and hard-learned lessons with the community so that everyone can succeeed as their own boss. This past year on #Smallbizchat was one of […]
Who is on #SmallBizChat September 2013?
#SmallBizChat is a weekly conversation where small business owners can get answers to their questions. The focus of #SmallBizChat is to end small business failure by helping participants succeed as your own boss. Join me live every Wednesday, 8PM EST for #SmallBizChat on Twitter. Here’s how: follow @SmallBizChat on Twitter and click here for directions on how to join […]