Guest Article If there’s one thing to remember in online retail, it’s that you must provide stellar service and give the customer what they want – make it easy and quick for them to buy from you. The harder you make it to do business with you, the more sales you’ll lose. It seems like […]
Do’s and Don’ts of Automating Customer Service for Your Small Business
Guest Article The purpose of automating your customer service is to relieve overly heavy workloads on your employers while improving the experience for your customers. It’s a symbiotic relationship, a win-win, and it can help give small businesses the boost they need to thrive. However, it’s also easy to let automation completely take over and […]
3 Types of Employees and How to Manage Them in Your Small Business
Guest Article Things can be stressful when you’re running your own business. But when you grow to the point where you start bringing on employees, that’s when things get really interesting. Even managers at larger companies grapple with the concept of employee archetypes, personality clashes and varying work styles. It’s only magnified if you only […]
What You Need to Know About Your 2013 Small Business Taxes
As we look to 2013 for tax issues, the first thing you need to know is – don’t blink. Congress will be passing new laws late in December of 2012 or during the first quarter of 2013, we hope. So pay attention and meet with your tax pro as soon as the laws change in […]
6 High-Tech Gadgets for the Connected Business Traveler
Guest Article If the hardest part of travelling includes leaving all your favorite toys behind, worry no more. The next time travel takes you away from home, try taking these cool tech gadgets along for comfort. They weigh next to nothing. They’re portable, practical and full of functionality. Bring them along once and you’ll never […]
6 Things to Consider Before Designing Your Small Business Website
Guest Article The other day my husband and I were looking for a new local restaurant to attend, so we searched for “local restaurants in Rochester, NY”. The first impression we got from some of the websites really determined whether or not we gave the restaurant a shot. Some websites didn’t have a menu on […]
What Kind of Insurance Do I Need For My Start Up?
Guest Article Small businesses need insurance protection just as larger companies do, but when your margins are thin or sales are sluggish, you have to cut costs, which often means forgoing small business insurance. This is doubly true for start-ups that are often short on operating capital. No matter how appealing skipping business insurance may […]
6 Hiring Tips for Your Startup
Guest Article If you recently launched a startup, congratulations – it’s a bold decision that deserves to be praised. While it’s true that an entrepreneurial venture can survive in any economic environment, today’s rocky landscape is going to put yours to the test. Apart from a solid business plan, the one thing that’s absolutely essential to […]
Is a Home Equity Loan How You Should Fund Your Business?
A big business idea without funds is pretty similar to a new car with no petrol. Luckily, there’s an extensive range of sources available to you for funding your new business enterprise. When it comes to small business, one of the biggest challenges to succeed is finding sufficient money for start-up or sequential development. Entrepreneurs, […]
6 Real-World Small Business Networking Tips You Can’t Do Without
Guest Article Social media and online networking now take up a significant amount of time for the modern day entrepreneur. With huge numbers of businesses now promoting themselves online, it becomes ever more difficult to stand out from the crowd and be heard above all the noise. Here are six real-world small business networking tips […]
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