Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with @EllenRohr. Ellen Rohr is a serial entrepreneur. She has owned a Plumbing company and now heads a Business Consulting and Venture Capital […]
How to Give Amazing Customer Service Every Time
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Shep Hyken @Hyken. Shep Hyken is a customer service and experience expert, professional speaker and New York Times bestselling author who […]
How to Retain Clients in Unique Ways in Your Small Business
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Ed Jerdonek, @ejerdonek, CEO of Luckett & Farley, the oldest architectural firm in the nation. This innovative, award-winning company is based in […]
How Can You Avoid Customer Service Mistakes in Your Small Business?
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Yaniv Masjedi, @nextiva. Yaniv is a serial entrepreneur and vice president of marketing at Nextiva a leading provider of cloud-based, […]
5 Things That Scare Me About Starting My Own Business
Guest Article After many years of working for other people, I am now working for myself. It’s not the first time, but it’s the first time in more than a decade. True confession: I’m terrified. It’s not about confidence. I know I’m good at what I do. Social media may seem new, but I started […]
Business Budgeting for Start-Ups
Guest Post A budget, like a business plan, is absolutely necessary for a start-up business venture. Without a budget, the owner will not know if he or she has included everything. There will be no picture of what the business will look like at the end of the year without revenues estimates. Often business start-ups […]
6 C’s of Social Media Marketing For Small Business
If you decide that you want to start using social media marketing to promote your small business, now is a great time to get started. First make sure that your website is helpful, up-to-date, loads quickly and is ready for visitors. You should have at least 3-5 ways to engage prospects on your website. Invite […]
Living Powerfully as an Entrepreneur
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with @LPowerfully – Brandy Amstel is an Award Winning Filmmaker; Austin’s Fearless Woman of the Year, creative entrepreneur and was featured in […]
8 Best Resources to Grow Your Small Business
As a small business owner, the deck is stacked against you. Most businesses fail after the first five years, and even if you do hang in there, the chances of you becoming the next Facebook are really not very likely. 95 percent of all small businesses in the world never gross over 1 million in […]
11 Great Technology Tools for Small Business
As SmallBizLady, my mission is to end small business failure. To that end, I love to share great free resources that can help small business owners save time and money. Here are my 11 favorites that I am sure you’ll find beneficial to your business operations. If you embrace these technology tools you’ll be amazed […]
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