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You are here: Home / Archives for 2013

Archives for 2013

How to Have Better Communication Within Your Small Business

December 31, 2013 By Melinda Emerson 1 Comment

Guest Article Customer satisfaction is a leading reason why consumers choose to work or not to work with a business. Lack of respect or courtesy between your employee and customers can be detrimental to or even kill a sale. For the optimal customer experience, employers need to teach employees to implement compassionate communication. Respectful dialogue […]

Filed Under: Customer Service, Guest Articles Tagged With: @Rick_Goodfriend, communication skills, customer communications, small business tips

One Way to Make Tax Season Easier for Your Small Business

December 30, 2013 By Melinda Emerson 1 Comment

Sponsored Post  While you might be winding down your calendar year, the responsibilities of running a small business never stop. Tax season is fast approaching. One of the first requirements you’ll have in your business in 2014 is filing your W-2 & 1099 paperwork. Business owners are required to provide income statements to all employees […]

Filed Under: Cash Flow & Finance, Featured Post Tagged With: 1099 filing, small business taxes, w-2 filing

Best of SmallBizChat 2013

December 26, 2013 By Melinda Emerson Leave a Comment

Every Wednesday night from 8-9pm ET, I host #Smallbizchat. It’s a weekly chat on Twitter that is a peer-to-peer mentoring program. Each week I feature a small business expert to share wisdom and hard-learned lessons with the community so that everyone can succeeed as their own boss.  This past year on #Smallbizchat was one of […]

Filed Under: Q & A Interview, SmallBizChat Tagged With: @AlfredEdmondJr, @askvasavi, @Edjerdonek, @Hyken, @insurancelady01, @jillkonrath, @melcoach, @plusyourbiz, @Restaurant_Lady, @tru_vitality, become your own boss, SmallBizChat

Could Volunteer Service Boost Your Small Business?

December 24, 2013 By Melinda Emerson 3 Comments

Boost-Your-Small-Business

Guest Article You work hard. Your employees do, too. But do you focus on just making money or are you a part of the local community where you do business? Making time for volunteer service could be good for your business and your neighborhood. But, it can be hard to find the time to run […]

Filed Under: Branding & Marketing, Business Inspiration, Guest Articles Tagged With: Allysia Lowe, entrepreneur, small business

What Will Be Your Competitive Differentiator in 2014?

December 23, 2013 By Melinda Emerson Leave a Comment

It’s easy to get caught up in the New Year, new products mindset, but sometimes it doesn’t take a big shift to grow your business – just a minor one. I like the idea of taking the end of the year to regroup and go back to basics. One of the fundamental questions every business […]

Filed Under: Business Inspiration, Grow Your Business Tagged With: competitive advantage, Customer Service

How to Turn Adversaries Into Allies in Your Small Business

December 19, 2013 By Melinda Emerson 1 Comment

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with, @bobburg. Bob Burg is the best-selling author of Endless Referrals and The Go Giver (coauthored with John David Mann) and shares information on topics vital to […]

Filed Under: Business Inspiration, Q & A Interview, SmallBizChat Tagged With: @bobburg, bob burg, entrepreneur, success tips

3 Types of Employees and How to Manage Them in Your Small Business

December 17, 2013 By Melinda Emerson Leave a Comment

Guest Article Things can be stressful when you’re running your own business. But when you grow to the point where you start bringing on employees, that’s when things get really interesting. Even managers at larger companies grapple with the concept of employee archetypes, personality clashes and varying work styles. It’s only magnified if you only […]

Filed Under: Business Inspiration, Guest Articles, Your Small Business Tagged With: @CourtGordner, Courtney Gordner, dealing with employees in small business, small business leadership

How to Build a Network to Grow Your Small Business

December 16, 2013 By Melinda Emerson 2 Comments

Last week, I had the opportunity to be interviewed by Open Forum for a live tweetchat on networking. In my role as the National Spokesperson and Advisor to American Express Open for Women CEO Bootcamp program, we are helping women build their businesses by boosting confidence, competence, and connections. Here are some of my best […]

Filed Under: Business Inspiration, Grow Your Business Tagged With: build a network, networking, small business network

Entrepreneurship: Everything Connects

December 12, 2013 By Melinda Emerson Leave a Comment

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET. This is excerpted from my recent interview with Faisal Hoque, @Faisal_Hoque, a serial entrepreneur and author, and a devoted student of life, entrepreneurship, spirituality, and humanity. He left his birth-land […]

Filed Under: Business Inspiration, Q & A Interview, SmallBizChat Tagged With: @faisal_hoque, entrepreneur, entrepreneurship, Faisal Hoque

5 Crucial Considerations Before Buying Into a Franchise

December 10, 2013 By Melinda Emerson 2 Comments

Guest Article If you are looking into franchising you must do your homework. A franchise provides you with market intelligence regarding the finances and operations of your business, as well as accounting, recruitment and staff selection and marketing. It can be extremely difficult to get up and running with a business when you don’t have […]

Filed Under: Business Inspiration, Guest Articles, How to Start Tagged With: business planning, buying a franchise, entrepreneur, start a business

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There is no easy way to close a sale; many things are involved in creating an effective sales outreach strategy. To drive sales, you must:  Be clear on your niche target customer Understand their biggest challenge Determine where they spend time online Create amazing content Position your business against the competition Communicate value consistently And […]

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