Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Ellen Williams, @Ellen_NY_B2B. Ellen is a Business Process Management Expert. She has spent 25 years consulting with businesses of all sizes […]
High-quality products and services might leave your customers satisfied after your first encounter. However, if subsequent purchases leave a nasty taste in their mouths, you’ll lose countless dollars in future revenue. Many of the businesses I work with a focus on getting it right the first time. That’s not a bad idea, but I encourage […]
Are you letting email overwhelm your sales efforts? Here are 10 tips to break free from email overwhelm and turn your email process into a selling machine!