In recent years, social media has effectively taken everything that we know about customer service, and turned it upside-down. Online, there is no place for your company to hide. If you leave your customers unsatisfied, you are pretty much guaranteed to see a rant or rave about it on a social media network somewhere. Consumers […]
Are You Right for SmallBizLady’s Reality Show?
Melinda Emerson “SmallBizLady” is looking for struggling small businesses in the PA/NJ/DE tri-state area who are interested in being featured on her reality show pilot. Must be in business at least 3 years At least $250K in revenue and no more than $3MM in revenue Having employees is a real plus Business owner must be […]
Ask SmallBizLady: What’s a Good Way to Handle Invoicing?
Every Friday, I answer your small business questions in a video blog segment called Ask SmallBizLady. This week, we are taking on the question: How to handle invoicing as a start-up? Click here for the answer. There are a few options you can use for invoicing Try paypal.com Use your accounting software QuickBooks Pro or Peachtree […]
Ask SmallBizLady: How Can I Get More Followers on Twitter to Promote My Small Business
On Fridays, I answer questions on my blog in a segment called Ask Small Biz Lady, where I will post video answers to frequent questions about small business. This week, we are taking on the question How Can I Get More Followers on Twitter to Promote My Small Business? Click here to see my video […]
How To Define Your Niche Business
What the heck is a niche? Webster’s Business Dictionary defines a niche as a “particular market or specialty area where a company finds it profitable to concentrate its selling efforts. Niche marketing offers a concentration of clients in an area of limited competition. It can be a market niche that can be a specific geographic […]
Book Interview: How They Did It: Billion Dollar Insights from the Heart of America
This is a Q&A from my interview with Robert Jordan author of How They Did It: Billion Dollar Insights from the Heart of America (RedFlash Press, www.HowTheyDidItBook.com). Robert has been launching and growing companies and helping other entrepreneurs do the same for the past 20 years. His book is a collection of interviews from 45 leading founders […]
Smallbizlady Help! I Need A Business Mentor
Dear Smallbizlady, I know how important it is to have a business mentor, but I don’t know many successful entrepreneurs. What’s the best way to go about getting one? You’re right about the value of having a mentor, especially today. Choosing a mentor should be a real process of identifying the best person to help […]
Ask SmallBizLady How Can I Take My Small Business to the Next Level
Every Friday, I answer questions on my blog in a segment called Ask Small Biz Lady and will post video answers to frequent small business questions. This week, we are taking on the question How Can I Take My Small Business to the Next Level? Check out this video for the answer Develop a specialty […]
Great Resource for Aspiring Authors
Stephanie Chandler @bizauthor, has written and published a new book, Booked UP! How To Write, Publish and Promote a book to Grow Your Business. I must admit that I am a big fan of Stephanie’s from her publication From Entrepreneur to Infopreneur Make Money with books, E-Books and Information Products (Wiley & Sons, 2006) In […]
Ask SmallBizLady How Can I Get Started Blogging?
Every Friday, I answer questions on my blog in this Ask Small Biz Lady segment, posting video answers to frequent small business questions. This week, we are tackling the question: How Can I Get Started Blogging? Determine who you want to talk to: It is important to speak to the same customer every time you […]
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