Tag Archives | increase sales

How to Generate More Sales For Your Small Business in 2013

guestpost 300x48 How to Generate More Sales For Your Small Business in 2013Want next year to be your best year ever? If so, here are 5 strategies that can double or even triple your revenue in the next twelve months.

1. Sell more to existing customers. Hands down, the easiest place to get more business is with your existing customers. If you’ve “done good” by them, they’ll likely be open to expanding their relationship with you. But don’t sit back and wait for them to get in touch. You need to take the initiative.

Put on your thinking cap first. Ask yourself these questions: How can my products/services help them eliminate bottlenecks, reduce costs, increase efficiency or drive more revenue? What business challenges can I help them address?  The key to getting more business with them is to focus on their needs, issues and concerns. You’ll always sell more when you do that.

2. Focus, focus, focus. With no steady paycheck coming in, it’s easy to get scared about making money or meeting payroll. Because of this, you likely want to keep all your options open. When people ask you what you do, you run through a laundry list of your products and services. You’re probably also willing to work for virtually any company who’s willing to hire you.

But, that’s the worst thing you can do. Today’s crazy-busy buyers want to deal with experts who already understand their business, marketplace, issues and challenges. By narrowing your focus, you significantly increase your credibility and ultimately, your sales.

3. Target bigger companies.  Seriously. As a small business, just the thought of calling on larger firms may intimidate you. But the truth is, they have more money and they’re far less price sensitive than the small companies you’re working with today. Landing just one decent-sized client can transform your business and financial situation overnight.

If you currently sell to microbusinesses, start targeting companies with $1-15 million in revenue. Once you’ve achieved some success there, move to firms with up to $100 million in revenue. Then go after smaller business units of even bigger organizations.

Just keep moving up. You’ll soon discover that it’s a whole lot easier to make a few bigger sales than hundreds of smaller ones.

4. Become a recognized expert.  Having personally gone from a nobody to a somebody, I can assure you that it’s a whole lot easier to get sales when you’re a known commodity. Every single entrepreneur should have a social media presence where they can share their expertise.

You need to be writing short articles (like this one) on a regular basis. If it’s easier for you to do 1-2 minute audios or videos, do that instead. Participate in groups on LinkedIn – especially ones that your targeted buyers are likely to belong to. You might also find industry forums you can contribute to as well.

5. Create a strategic network. Referrals are the best door openers. But, as you’ve probably discovered from attending local networking events, they don’t happen often enough. Rather than complain about it, take charge and form your own strategic network.

One woman I know pulled together eight other entrepreneurs who sold into the construction markets. They met regularly to talk about different companies, brainstorm ideas, and share leads.

You could also form a strategic network with others who sell to the same decision makers (e.g. office managers, HR directors). The key to success is to make sure that the group members have complementary businesses, not competitive ones.

In Summary: With a dedicated focus on these five strategies, you can easily take your business to the next level.

Jill Konrath 300x281 How to Generate More Sales For Your Small Business in 2013Jill Konrath is the author of two bestselling books, SNAP Selling and Selling to Big Companies. For more ideas on increasing sales, download her free Prospecting Tool Kit.

day19 How to Generate More Sales For Your Small Business in 2013

This article is from the SmallBizLady special blog series: 31 Ways to Boost Your Small Business in 2013. #Boost2013

 

Week One Posts of 31 Ways to BOOST Your Small Business in 2013 Week Two Posts of 31 Ways to BOOST Your Small Business in 2013

Comments { 1 }

Increasing Your Online Sales Part 1

increase sales 150x150 Increasing Your Online Sales Part 1Sales is about trust and transparency, right? With all the media conversations about how Twitter and Facebook are impacting small business owners, that may be obvious. But with all the discussion about conversation, don’t lose track of the direct paths to sales. Don’t get soft and focus on conversation for its own sake. You can be trustworthy and transparent and still be about the sale.

Just about every time I’m asked about the best way to increase sales on the web, these three points are always my initial answer. These are part of having a quiver full of arrows.

What are you asking your customers to do?

A clear call to action is essential. Are you telling your audience what you want them to do next? They don’t have to follow your request, of course, but you should take the opportunity to guide and be unafraid to say, “Click here…”

Rather than having a weak collection of copy or signage that never asks, never tells, never guides a busy, busy prospect, you should suggest what they might do next. Amazingly, people will often follow the directions. You don’t want to miss that opportunity.

This is going beyond the old marketing maxim of tuning in to radio station WIIFM — answering What’s In It for Me. That’s important, but you have to also tell them what you want them to do next. We sometimes spend so much time on bullet point lists of the benefits that we forget to share some simple courteous directions.

So the first little known tip is to change your website or landing page so that when a prospect lands there, he or she knows what to do.

Leverage Pay-per-click (PPC)

Second point — test out pay-per-click as another way to drive traffic to your site and business. Here are FIVE things about PPC and using Google Adwords:

  • Run short campaigns: 30 days or less. Running a shorter campaign duration means you’ll watch it closer and tweak it more often. I recently heard a Google small business spokesperson state that campaigns are most effective in the first 30 days.
  • Place lower bids so that you’re not showing on page 1. Why? One, you can better control the costs as you figure out how PPC works. If you’re paying someone else, well some of this won’t apply, but it might. You won’t show up on page 1 of the search results if you underbid, but you’ll show up on page 2 and, for some people, that’s good enough.
  • Use the Content Network. It is a less-commonly used approach, but takes more work. You can also run display ads in this part of the Google Ad network. Google also built a great tool for you and I to be able to build simple display ads.
  • Put a phone number in your ad URL. Hardly anyone does this, but it is a super low-cost way to get people to call you and in some cases they won’t click the ad, which reduces your PPC spend.
  • Build a custom landing page for each PPC ad, if possible. As part of your PPC, rather than try to revamp or rebuild or refocus your website, just build a custom landing page for each ad (hopefully you’re not running tons of ads). It is a faster way to get moving on your PPC campaign. You can then test these different landing pages by building two versions and leveraging another free Google tool called the Website Optimizer (free tool from Google).

Side note: Lots of small biz owners are testing Facebook ads in small bursts. I think its a great platform to test, but you still want to stay diversified. The real power in FB ads is that you can target down to a very focused audience or customer profile. One guy I read about did a test where he targeted to just his wife! And she missed the ad, which had a photo of their baby in it!

Analytics: Start Using It to Understand Your Website Visitors

Your website visitors reveal tiny insights into what they find useful and valuable. And the answers are in just about every site via Google Analytics (or some other default analytics program running on your server). Analytics is underused. Period.

If you don’t look at your analytics, you’re missing out on the data points that will help you improve your site, your content, and your sales. Every day you can have the analytics report emailed to you and save your self time and effort. Plus, it points to holes in your sales funnel. It points to places where people abandon your site and that allows you to fix the broken spots. It reveals more than most small business owners realize. I’m presuming that nearly every small biz owner reading this is using Google Analytics, since it is free.

Once you start understanding your data, you can build similar versions of the same page and test them one against the other (a/b split with the above-mentioned Website Optimizer).

You think that one page or one document or one photo will pull better than another? You load the simple experiment into Google’s Website Optimizer (and tie it to Google Analytics) and you have a little test running that over time will yield good insights into what your customers prefer. When you look at the data and results, do more of what achieved those results!

Closing Thought

In real life, you can assess how its going in a conversation with a customer by the nonverbal and verbal cues. In web life, you have mostly virtual data points. So you have to design your site with instructions that give your customer some “nonverbal cues” and then you have to test those cues with analytics.

But when it comes to traffic, you want to be as diversified as possible, so don’t just work on organic results (although it is super important) because if Google changes it algorithm (which it does frequently), you can watch your traffic plummet. So you need social media, you need pay-per-click, you need worth of mouth and maybe even printed materials or direct mail.

Powerful sales results are only possible when your quiver is full of different ways to nurture and encourage the sales conversation.

Do you have any tips to increase online sales? We want to learn about them below.TJ photo 150x150 Increasing Your Online Sales Part 1


TJ McCue is founder of TechBizTalk which does independent web-product reviews and offers a Simple Website package to help small business owners get online fast and inexpensively with a $99 website. http://simplewebsite.techbiztalk.com

Comments { 0 }