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You are here: Home / Archives for 2019

Archives for 2019

3 Ways to Boost Your Small Business Marketing Using Psychology

October 22, 2019 By Melinda Emerson Leave a Comment

3 Ways to Boost Your Small Business Marketing Using Psychology - OG

Small business marketing can be tough sometimes. As well as focusing on lead generation, you have to spend time nurturing and pushing customers through your sales funnels to create essential customer loyalty. Sometimes, you could benefit from extra strategies to give your small business marketing an edge. Using the power of psychology in your marketing […]

Filed Under: Branding & Marketing, Your Small Business Tagged With: marketing psychology, marketing strategies, psychology, small business brand awareness, small business marketing, small business marketing tips, social proof

Things I Learned Attending Marketing School

October 21, 2019 By Melinda Emerson Leave a Comment

Things I Learned Attending MarketingProf’s Marketing School - Featured Image OG

I have been a fan of MarketingProfs for as long as I’ve been the SmallBizLady. Last week, they finally brought their Annual B2B Forum close enough to Philadelphia for me to pop in and check it out. There was so much valuable content I felt like I went to marketing school.  Now, I must admit, […]

Filed Under: Branding & Marketing, Your Small Business Tagged With: customer experience, expert marketer, Mark Schaefer, marketing, marketing rebellion, marketing school, small business marketing strategy

How to Grow Your Expert Empire

October 17, 2019 By Melinda Emerson Leave a Comment

How to Grow Your Expert Empire - Featured

Oginga Carr @ogingacarr is an author, national seminar leader, organizational structure expert, and consultant. He brings 18 years of experience in Sales, Management, and Human Resources. His passion is in the dynamic of change; dealing with it, working through it, and preparing for it. Oginga focuses on productivity through structure and human capital development.  For […]

Filed Under: Grow Your Business, SmallBizChat Tagged With: business expertise, coaching program, expert, expert model, grow your business, online course, Successful Business

4 Ways to Cultivate Customer Buy-In

October 15, 2019 By Melinda Emerson Leave a Comment

4 Ways to Cultivate Customer Buy-In OG

Brand loyalty is the elusive elixir that fuels commerce. Sure, you might get someone to buy your product while it’s on special offer, but opening the door to repeat purchases and loyalty to your products is another thing altogether. This post will explain what your brand can do to improve customer buy-in from the very […]

Filed Under: Customer Service, Grow Your Business Tagged With: brand, brand loyalty, customer experience, Customer satisfaction, customer service in small business, customers, customers loyalty, introductory offer, loyalty

The SmallBizChat Podcast: Failing Does Not Mean You’re a Failure – Ep. 003

October 14, 2019 By Melinda Emerson Leave a Comment

The Smallbizchat Podcast - Failing Does Not Mean You’re a Failure

As solopreneurs and small business owners, it’s easy to identify ourselves based on the successes – and failures – of our business. As the leader – the public face – for our organizations, when our business hits a rough patch, our team makes a mistake, or we lose a client, we often internalize our business […]

Filed Under: The SmallBizChat Podcast Tagged With: business failure, Business Failures, melinda emerson, overcoming failure, podcast, smallbizlady, the smallbizchat podcast

How to Say Yes to Profits and No to Taxes

October 10, 2019 By Melinda Emerson Leave a Comment

How to Say Yes to Profits and No to Taxes - OG

Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9 pm ET.  This is excerpted from my recent interview with Octavia Conner, @SayYesToProfits. Octavia is the #1 Virtual CFO and Strategic Business Advisor to 6 and 7-figure businesses. She is […]

Filed Under: Cash Flow & Finance, SmallBizChat Tagged With: finance, growth of small business, profit, profitable CEO, profits, small business, small business money matters, small business owner, taxes

The SmallBizChat Podcast: Disrupt Your Competition Through Customer Amazement with Shep Hyken – Ep. 002

October 9, 2019 By Melinda Emerson Leave a Comment

the smallbizchat podcast - Disrupt Your Competition Through Customer Amazement with Shep Hyken

Shep Hyken is a Customer Service and Experience Expert and the Chief Amazement Officer at Shepard Presentations. He has presented keynote speeches and organization presentations for dozens of well-known companies including Energizer, Applebee’s, American Express, American Red Cross, and Georgia Oilman’s Association to help them build loyal relationships with their customers as well as their […]

Filed Under: The SmallBizChat Podcast Tagged With: customer experience, Customer Service, customer service excellence, melinda emerson, Shep Hyken, smallbizlady, the smallbizchat podcast

The SmallBizChat Podcast: How I Became SmallBizLady – Ep. 001

October 8, 2019 By Melinda Emerson Leave a Comment

The SmallBizChat Podcast: How I Became SmallBizLady - EP 001

Welcome to the first episode of the SmallBizChat Podcast – the show that’s on a mission to help you improve your small business and avoid small business failure. I’m your host, Melinda Emerson “SmallBizLady,” America’s #1 Small Business Expert. On today’s episode, I share who I am, how I became known as the SmallBizLady, and […]

Filed Under: The SmallBizChat Podcast Tagged With: melinda emerson, smallbizlady, starting your own business, the smallbizchat podcast

The 5 Top Advantages of Brand Marketing

October 8, 2019 By Melinda Emerson Leave a Comment

The 5 Top Advantages of Brand Marketing - OG

Google. McDonald’s. Visa. Nike. When you hear the names of these companies, a picture automatically forms in your mind. Why? It’s simple. They are killing the brand marketing game. Although your company might not be a billion-dollar empire like those mentioned above, it doesn’t mean you can’t take advantage of brand marketing. If you are […]

Filed Under: Branding & Marketing, Your Small Business Tagged With: brand, brand loyalty, brand marketing, branding, customer loyalty, Customer satisfaction, customers, marketing, repeat business, small business marketing, small business marketing tips

22 Top Resources for Women Business Owners

October 7, 2019 By Melinda Emerson Leave a Comment

22 Top Resources for Women Business Owners - OG

October is National Women in Business Month, and it’s a good time to look at the impact women business owners are having in the US economy. In this blog post, I will share some statistics, along with some great resources for women business owners who want to start a new business or grow an existing […]

Filed Under: Starting A Small Business, Women in Business Tagged With: best small business websites, business resources, female entrepreneurship, national women in business month, resources, small business resources, woman entrepreneur, women, women business owners, women-owned business

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#Smallbizchat Podcast LIVE is a monthly video interview show where small business owners can get answers to their questions. The focus of #Smallbizchat is to end small business failure by helping participants succeed as your own boss. Please join us live every third Wednesday of the month from 8-9 pm ET Live on my SmallBizLady Facebook […]

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