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You are here: Home / Archives for Customer Service

Blogging, & Handling Corporate Inquires & Monetizing your Online Brand.

June 3, 2011 By Melinda Emerson 2 Comments

Check out  this quick video from the Black Enterprise Entrepreneurs Conference. Fellow blogger Jewel Figueras of http://www.JewelsFabLife.com was interviewed by LaShanda Henry creator of SistaSense blogs for entrepreneurs and the Black Business Women Online Social Network. http://www.sistasense.tv/smallbizlady-and-jewelsfablife-talk-blogging-and-working-with-brands-part1/ We discussed blogging, handling corporate inquires and monetizing your online brand.  Enjoy! I’m always here as a resource. […]

Filed Under: Ask Smallbizlady, Become Your Own Boss Tips, Business Inspiration, BYOB2011, Customer Service, Featured Post, Grow Your Business, My Recommendations, Social Media, Technology, Women in Business, Your Small Business Tagged With: become your own boss, blog strategy, blogging, entrepreneur, Featured Post, marketing, melinda emerson, online brand, PR for business, small business, small business info, social media, strategic branding, twitter

The Minority Entrepreneur Accelerator Program Could Be Your Answer

June 8, 2011 By Melinda Emerson Leave a Comment

Comcast Interactive Capital, the venture capital affiliate of Comcast Corporation, one of the world’s leading media, entertainment and communications companies, today announced that is has partnered with DreamIt Ventures (“DreamIt”), the leading technology accelerator for entrepreneurs, to provide seed funding, training, mentoring and other benefits to five minority-led startups through DreamIt’s accelerator program. The partnership […]

Filed Under: Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, BYOB2011, Cash Flow & Finance, Customer Service, Featured Post, Grow Your Business, My Recommendations, Social Media, Technology, Your Small Business Tagged With: become your own boss, blogging, business planning, entrepreneur, Featured Post, how to participate in smallbizchat, marketing, online brand, passion, PR for business, relationship management, restart your business, small business, small business info, SmallBizChat, smallbizlady

9 Reasons Why Boomer Businesses Fail

June 13, 2011 By Melinda Emerson 4 Comments

I know a woman (let’s call her Sarah) who was a vice president at a major Fortune 500 company. She was a sassy 48-year-old single MBA who was very successful climbing the corporate ladder. She worked in marketing, managing a brand at her company and making a handsome six-figure income. Then one day she decided […]

Filed Under: Ask Smallbizlady, Business Inspiration, Customer Service, Featured Post, Grow Your Business, How to Start, My Recommendations, Starting A Small Business Tagged With: become your own boss, business planning, coachable, Customer Service, customers, energy, entrepreneur, fiscal discipline, lifestyle, marketing, melinda emerson, networking, niche, online brand, relationship management, saving money, small business, SmallBizChat, smallbizlady, target market

9 Reasons Why Boomer Businesses Fail

June 13, 2011 By Melinda Emerson 3 Comments

I know a woman (let’s call her Sarah) who was a vice president at a major Fortune 500 company. She was a sassy 48-year-old single MBA who was very successful climbing the corporate ladder. She worked in marketing, managing a brand at her company and making a handsome six-figure income. Then one day she decided […]

Filed Under: Ask Smallbizlady, Business Inspiration, Customer Service, Featured Post, Grow Your Business, How to Start, My Recommendations, Starting A Small Business Tagged With: become your own boss, business planning, coachable, Customer Service, customers, energy, entrepreneur, fiscal discipline, lifestyle, marketing, melinda emerson, networking, niche, online brand, relationship management, saving money, small business, SmallBizChat, smallbizlady, target market

How to Make the Most of Social Media Marketing

June 14, 2011 By Melinda Emerson 4 Comments

Leveraging the power of social media to market your brand in the Web 2.0 world is imperative to remaining viable as a business owner.  Having social media profiles on Facebook, Twitter, and LinkedIn aren’t enough to take advantage of the marketing opportunities that new media environment has created.  You need to adopt a comprehensive strategy […]

Filed Under: Become Your Own Boss Tips, Branding & Marketing, Customer Service, Grow Your Business, Social Media Tagged With: become your own boss, blogging, business planning, entrepreneur, Kindra Cotton, PR for business, small business, social media, twitter

10 Things to Grow Your Business This Summer

June 22, 2011 By Melinda Emerson 6 Comments

Summer is here!  Now that the kids are out of school, you might be thinking about how to reduce your work schedule, but that’s the worst thing you could do.  It’s time to turn up the heat in your business. Third and fourth quarters are critical times in business. You may have customers who are […]

Filed Under: 10 Things Lists, Ask Smallbizlady, Become Your Own Boss Tips, Branding & Marketing, Business Inspiration, Customer Service, Featured Post, Grow Your Business, My Recommendations, Social Media, Technology Tagged With: become your own boss, Customer Service, entrepreneur, facebook, Featured Post, linkedin, marketing, melinda emerson, networking, online brand, passion, planning, PR for business, small business, small business tips, smallbizlady, social media, twitter

How to Get Started on Twitter

June 21, 2011 By Melinda Emerson 3 Comments

Using Twitter is a great way to start building your online brand.  If you can send a text message, you can tweet.  You can only communicate using 140 characters on Twitter, but if you want people to Retweet (RT) or share your content, you should cut your tweets down to 125 characters.  Here a few […]

Filed Under: Ask Smallbizlady, Branding & Marketing, Customer Service, Featured Post, How to Start, Social Media, Technology Tagged With: blog strategy, blogging, entrepreneur, Featured Post, how to participate in smallbizchat, relationship management, smallbizlady, social media, success tips, tweetchat, twitter

How Effectively Managing Relationships Leads to Business Success

August 3, 2011 By Melinda Emerson 16 Comments

Relationships are fundamental to how we operate and interact with each other.  They may begin as an unassuming acquaintanceship and are often influenced by our surroundings.  So interaction anywhere from that with a family member or others via our work environment, interest groups or associations can initiate relationships. Over time, relationships are built upon and […]

Filed Under: Branding & Marketing, Customer Service, Guest Articles Tagged With: lead generation, managing relationships, tips for managing relationships

Do You Have a Holiday Sales Strategy Yet?

September 14, 2011 By Melinda Emerson 2 Comments

Do You Have a Holiday Sales Strategy Yet? If you sell stuff online or offline, it’s time to create a Christmas holiday strategy. Some businesses make 80% of their profit over the holidays, so you need to make sure that you get your share of the holiday spending.  You should be thinking about how you […]

Filed Under: Branding & Marketing, Customer Service, Grow Your Business Tagged With: Black Friday, Christmas, cyber Monday, melinda emerson, online retailer, retailers, sales strategy, shipping options, smallbizlady

10 Tips To Recession Proof Your Small Business

October 10, 2011 By Melinda Emerson 18 Comments

Sponsored Post If you are tired of hearing about the recession or the potential of a double dip recession due to foreign markets crashing now, Listen up. It does not matter. Recession or not you need to run your business well. You need to be an agent of convenience for your best target customer, manage […]

Filed Under: Branding & Marketing, Cash Flow & Finance, Customer Service Tagged With: #FedExSmallBiz, Add value, Beat the recession, cash management, Contest, FedEx, Keep Marketing, network online and offline, not price, Recession Proof Your Small Business, small business, Start Collections, start collections early, Strategic Marketing

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