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You are here: Home / Archives for sales process

The #1 Mistake Costing You Sales in Your Small Business

March 31, 2025 By Melinda Emerson Leave a Comment

If you’re struggling with inconsistent revenue, unpredictable sales, and missed opportunities, you’re not alone. Many small business owners face this challenge, and the culprit is often a lack of a defined sales process. Without a structured approach to converting leads into customers, you’re essentially leaving money on the table. In this blog post, we’ll break […]

Filed Under: Branding & Marketing, Grow Your Business, Sales, Your Small Business Tagged With: closing sales, effective sales process, handling objections, lead qualification, missed revenue, prospecting, sales mistakes, sales pitch, sales process, sales results

Tips to Make Discussing Fees with Prospects More Comfortable 

August 5, 2024 By Melinda Emerson Leave a Comment

Discussing fees with prospects can be one of the most challenging parts of the sales process, especially for women entrepreneurs. It’s a sensitive topic that, if not handled well, can lead to discomfort, misunderstanding, or even the loss of a potential client. However, with the right approach and money mindset, you can make these conversations […]

Filed Under: Become Your Own Boss Tips, Branding & Marketing, Cash Flow & Finance Tagged With: building client relationships, business advice, business development, business growth, client meetings, closing deals, customer research, discussing fees, entrepreneurial success, fee discussions, fee negotiations, pricing strategy, professional services, sales confidence, sales mindset, sales objections, sales preparation, sales process, sales strategies, sales tips, small business, small business tips, value-based pricing, women entrepreneurs

The SmallBizChat Podcast: Understanding the Winning Mindset with Dan Stalp

March 21, 2024 By Melinda Emerson Leave a Comment

Dan Stalp is known as an energized entrepreneur, a business mentor, and a popular local and national speaker. Dan is the award-winning owner of Sandler Training of Kansas City, a renowned business development, coaching, and sales training business. Dan specializes in working with presidents and owners who sell, and peak-performer sales professionals who want to […]

Filed Under: SmallBizChat, The SmallBizChat Podcast Tagged With: Building a Million Dollar Brand, business advice, Learning from Failures, Organizational Culture, sales process, small business owners, Underperforming Salespeople, Win or Learn in Business, Winning Mindset

Strategies to Improve Your Closing Rate as a Small Business

March 25, 2024 By Melinda Emerson Leave a Comment

Mastering the art of sales is essential for driving growth and success. One key metric that directly impacts your bottom line is your sales closing rate—the percentage of leads or prospects that ultimately convert into paying customers. Improving your sales closing rate not only increases revenue but also maximizes the return on your sales efforts. […]

Filed Under: Cash Flow & Finance, Customer Service, Fix Your Business, Grow Your Business, Uncategorized, Your Small Business Tagged With: business development, business growth, buying intent, closing rate, customer acquisition, customer engagement, customer relationship, growth, lead qualification, lead scoring, marketing, sales, sales process, sales strategy, sales success, sales tips, sales training, small business, strategy

The SmallBizChat Podcast: Story-Selling with Bernadette McClelland

October 26, 2023 By Melinda Emerson Leave a Comment

Story-Selling with Bernadette McClelland Featured Image

Bernadette is a high-content and inspirational speaker on transformation and business growth, making booking a speaker easy and joyful. She has spoken in 12 countries across four continents, and 85% of her past clients have rebooked her in one capacity or another. She has landed million-dollar deals and the US government recognizes her in the […]

Filed Under: The SmallBizChat Podcast Tagged With: boost your sales, buyers, sales process, selling, story telling

The SmallBizChat Podcast: Collaborative Selling with Carole Mahoney

July 20, 2023 By Melinda Emerson Leave a Comment

Collaborative Selling with Carole Mahoney social image

Carole is the author of Buyer First: Grow Your Business with Collaborative Selling. Carole is changing how the entire sales industry sees itself and how buyers see it too. She’s been called the sales therapist by Harvard Business School, where she coaches sales for their entrepreneurial MBA program. She’s also the president of AA-ISP Boston, […]

Filed Under: The SmallBizChat Podcast Tagged With: change the mindset, mindset, sales, sales process, unlock sales

The SmallBizChat Podcast: High-Tech High-Touch Selling with Phil Gerbyshak

May 25, 2023 By Melinda Emerson Leave a Comment

The SmallBizChat Podcast_ High-Tech High-Touch Selling with Phil Gerbyshak Featured Image

Phil Gerbyshak is a sales speaker, sales executive, sales expert, sales leader mentor, sales podcaster, and sales coach, and he’s been at it for a long time. He’s written six books and over 3000 articles and has been quoted in the Wall Street Journal, Daily Globe and Mail, Financial Times, Investor’s Business Daily, Inc., and […]

Filed Under: The SmallBizChat Podcast Tagged With: building a culture of service, happy employees, high-touch selling, personal brand, sales process

The Art of Successful Lead Follow-Up: Tips and Tricks

March 27, 2023 By Melinda Emerson Leave a Comment

The Art of Successful Lead Follow-Up: Tips and Tricks Featured Image

As a small business owner, you know that generating leads is only the first step in the sales process. Following up is essential to turn them into paying customers. Lead follow-up is often neglected, yet it’s critical to converting leads into sales. This article will discuss why lead follow-up is important, different follow-up methods, and […]

Filed Under: Fix Your Business, Grow Your Business Tagged With: converting leads into sales, lead follow-up, leads, referrals, sales process

The SmallBizChat Podcast: Building Your Sales Operation Systems with Liz Heiman

April 15, 2021 By Melinda Emerson Leave a Comment

Building Your Sales Operation Systems with Liz Heiman 1200 x 1200

Liz Heiman is the Founder, CEO, and Chief Sales Strategist at Regarding Sales LLC. She and her team help companies build sales systems strategies to drive extraordinary growth. She employs a strategic process to create a roadmap for success to focus her clients and their employees on getting the results they need. She holds a […]

Filed Under: The SmallBizChat Podcast Tagged With: complex sales problems, effective lead generation strategy, marketing-qualified lead, sales operation system, sales process, sales-qualified lead, small business mistakes

March 2021 #Smallbizchat: Building a Sales System to Scale and Build Wealth

March 18, 2021 By Melinda Emerson Leave a Comment

March 2021 #Smallbizchat: Building a Sales System to Scale and Build Wealth Open Graph

#Smallbizchat Podcast LIVE is a monthly video interview show where small business owners can get answers to their questions. The focus of #Smallbizchat is to end small business failure by helping participants succeed as your own boss. Please join us live every third Wednesday of the month from 8-9 pm ET Live on my SmallBizLady Facebook […]

Filed Under: SmallBizChat, SmallBizChat Live+ Tagged With: building wealth, leadership, leverage technology, live a wealthy life, sales operating system, sales process, scaling your small business

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