Raymon Ray is an author, journalist, speaker, and business thought leader who has had his market insights featured in publications such as The New York Times, The Wall Street Journal, and Inc Magazine. He has produced events such as Small Biz Big Things with Seth Godin, Small Business Summit and Small Business Influencer Awards, and […]
The SmallBizChat Podcast: Get More Productive On Social Media with Stephanie Humphrey – Ep. 004
Stephanie Humphrey is a technology and lifestyle expert and the founder of Til Death Do You Tweet, a company dedicated to teaching parents, students, teachers, and business professionals how to manage their online reputation. She is a nationally syndicated media personality and a frequent technology contributor to Good Morning America and Strahan and Sara. Stephanie […]
Join me for National Small Business Week!
National Small Business Week is celebrated during the first week of May every year and takes place from May 1 to 7 this year. This week aims to honor the entrepreneurs of our country who have played their part in bringing new ideas to life and growing our economy. Different events are hosted in different […]
How to Resolve Customer Complaints in Your Small Business
Research shows that when you answer a customer’s complaint, that customer’s advocacy for the business increases by up to 30%. And if you can actually solve their problem, they remain a customer 70% of the time. Conversely, if you do not answer a customer complaint, the decrease in advocacy is as much as 50%. Not […]
11 Bible Verses Small Business Owners Need in 2011
Each year, I pick a bible verse as my theme for the year. This year I did not choose a verse, but a saying that a coaching client shared with me. “Either I win or I learn, but with God’s help I never lose”. I loved that, and I was so touched by what this […]
10 Bible Verses Every Small Business Owner Needs
As a Christian and a family focused entrepreneur, I believe that faith is a key ingredient in small business success. In this current economy, the people of God must remember that if you honor God through your business he will direct your path. Each year, I pick a bible verse as my theme for the […]
5 Reasons Why Businesses Need SEO
You’ve heard about SEO. You are convinced that SEO works really well for different types of businesses online. What you might be wondering is the why— why a business needs SEO and why it’s so powerful. SEO is a strategic process of increasing a website’s traffic quality and quantity by boosting its visibility to search […]
Top 10 Small Business Experts to Follow Online
If you are looking for advice and information to grow your small business, there are people who have made this their life’s work. I am proud to say that most of them are people whose books and blogs I read often. Like me, they are on a mission to end small business failure. Here are […]
How to Develop Business Processes
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Ellen Williams, @Ellen_NY_B2B. Ellen is a Business Process Management Expert. She has spent 25 years consulting with businesses of all sizes […]
How to Write a Killer Business Plan in 7 Days
If you’ve got a business or start-up, a business plan is vital, especially when it comes to securing funding. Investors want something that they can look at and say, “Wow, this is surely going to head somewhere.” Your business plan should serve as a roadmap for explaining your business. Prospective investors should be able to […]
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