Shep Hyken is a Customer Service and Experience Expert and the Chief Amazement Officer at Shepard Presentations. He has presented keynote speeches and organization presentations for dozens of well-known companies including Energizer, Applebee’s, American Express, American Red Cross, and Georgia Oilman’s Association to help them build loyal relationships with their customers as well as their […]
Archives for October 2019
The SmallBizChat Podcast: How I Became SmallBizLady – Ep. 001
Welcome to the first episode of the SmallBizChat Podcast – the show that’s on a mission to help you improve your small business and avoid small business failure. I’m your host, Melinda Emerson “SmallBizLady,” America’s #1 Small Business Expert. On today’s episode, I share who I am, how I became known as the SmallBizLady, and […]
The 5 Top Advantages of Brand Marketing
Google. McDonald’s. Visa. Nike. When you hear the names of these companies, a picture automatically forms in your mind. Why? It’s simple. They are killing the brand marketing game. Although your company might not be a billion-dollar empire like those mentioned above, it doesn’t mean you can’t take advantage of brand marketing. If you are […]
22 Top Resources for Women Business Owners
October is National Women in Business Month, and it’s a good time to look at the impact women business owners are having in the US economy. In this blog post, I will share some statistics, along with some great resources for women business owners who want to start a new business or grow an existing […]
How to Build a Brand on Amazon
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wednesday on Twitter from 8-9pm ET. This is excerpted from my recent interview with Andrew Morgans, @MarknologyE. Andrew is a thought leader in the Amazon Branding space. He is the founder of Marknology™, a Kanas […]
Bridging the Gap Between Traditional Sales, Networking, and Social Media with Brynne Tillman
Brynne Tillman is a top sales expert, keynote speaker, and the author of the Amazon bestseller, The LinkedIn Sales Playbook: A Tactical Guide to Social Selling. She is a career sales professional and the CEO of Social Sales Link, an online resource for business professionals to learn the art and craft of social selling through […]
How to Present Your Business Proposal to Win Clients
Proposing your business plan in front of the clients is the culmination of a very long sales process. The chances are that you spent a great deal of time preparing your pitch…but the thought of presenting it might horrify you because you are afraid you won’t keep your audience hooked. This article will surely help […]